Family liaison Work, Jobs in London (with Salaries)

Resident Liaison Officer
Peabody —London
- £44,060 a year
- Customer service
- Microsoft Office
- Organisational skills
7d
Resident Liaison Officer
Kier Group —Rainham
- Full-time
- Microsoft Powerpoint
- Customer service
- Administrative experience
- Flexible schedule
Resident Engagement Officer
Lewisham Council —London
- £40,404 - £41,637 a year
- Weekend availability
- Communication skills
- Employee discount
Rehab Services Lead
Cleveland Clinic London —London
- Full-time
- Annual leave
- Employee assistance programme
7d
Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01
Metropolitan Police —Putney
- £40,519 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
5d
In-post Appointments and Exiting Team Leader
Ministry of Justice —London
- £40,001 - £60,000 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Leadership
- Annual leave
- Employee discount
4d
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Embassy Liaison Manager
University College London Hospitals NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Communication skills
1d
Programme Officer
Inspire —London
- £28,467.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
Quick apply
Clerk of works
Newham Council —London
- £49,056 - £52,194 a year
- Full-time
- Maintenance
- Project management
- Organisational skills
2d
Agricultural Liaison Officers
Dalcour Maclaren —Leatherhead
- Military
- Driving
- Communication skills
- Free parking
- Annual leave
Quick apply
Support Worker
Action west london —West London
- From £14.80 an hour
- Full-time
- Medication administration
- Care experience
- In-person
- Gym membership
- Life insurance
Quick apply
Patient Liaison Officer – 12 Month Fixed Term
Circle Health Group —Windsor
- Up to £27,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Client Liaison Nurse
Angela Hamlin Health Care Professionals —London
- Full-time
- Bachelor's degree
- In-person
- Care plans
- Health & wellbeing programme
- Employee discount
Quick apply
4d
Information and Records Management Officer
UK Health Security Agency —London
- £33,422 - £45,353 a year
- Part-time
- Hybrid work
- Presentation skills
- SharePoint
- Communication skills
Contact Supervisor
Surrey County Council —Reigate
- £34,660 - £36,943 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Committee Advisor - £37,456-£42,084 p.a. + benefits
Medicines and Healthcare Products Regulatory Agency —London
- £37,456 - £42,084 a year
- Full-time
- Microsoft Office
- Presentation skills
- Travel
- Annual leave
- Sick pay
5d
Treatment Coordinator
Banning Dental Group —Chiswick
- From £35,000 a year
- Full-time
- Sales
- Organisational skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
5d
Property Transaction Officer
A2Dominion Group —Ealing
- £35,860 - £37,746 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Employee discount
Receptionist – Weekend
Vets Now —London
- £15.46 an hour
- Weekend availability
- Annual leave

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Resident Liaison Officer

Peabody -
London

Apply Now

Job details

£44,060 a year
7 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

We are looking for a passionate and customer-focused Resident Liaison Officer to join our Investment directorate and play a key role in ensuring residents and leaseholders are fully informed, supported and engaged throughout our planned investment and improvement programmes.

In this role, you will act as the primary link between residents, contractors and Peabody teams, ensuring communication is clear, timely and effective. You'll work proactively to resolve access issues, support vulnerable residents, minimise disruption during works and help create positive customer experiences throughout the delivery of our programmes.

What You'll Do

Provide exceptional customer service, building strong relationships with stakeholders and delivering timely communication with customers
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Enhance engagement and collaboration with our customers, Leaseholders, contractors, consultants, and stakeholders in delivering the Investment programme, and promoting our values and vision.
Ensure the Investment customer communication is managed and distributed effectively.
Work to resolve problems of access and ensure vulnerable residents are supported and those with language difficulties are communicated with effectively, identifying individual needs.
Attend contractor meetings, providing reports and information to assist in the management of the Investment contracts.
Work within the asset management project team to monitor resident satisfaction with the works programme, projects and contractors’ performance through the use of KPIs and to translate these into operational and strategic improvements.
Monitor quality and ensure customer service standards are adhered to.
Support the Peabody Complaints Team in the investigation, management, and response to complex complaints from customers.

What You'll Need

Experience within resident liaison, customer engagement, customer service, housing or a similar customer-focused environment
Excellent communication and interpersonal skills, with the ability to engage confidently with a diverse range of stakeholders
Strong customer care skills and a genuine commitment to delivering outstanding service
Ability to build effective working relationships across operational and professional teams
Good organisational skills with the ability to manage competing priorities and deadlines
Strong problem-solving skills and a proactive approach to overcoming obstacles
Good IT skills and experience using Microsoft Office applications.

Why Join Us?

When you join Peabody, you're joining a team guided by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

30 days' annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family-friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution

Please read before applying

Peabody does not provide sponsorship as a licensed UK employer.

If this sounds like the right opportunity for you, we'd love to hear from you. Please apply now by submitting an anonymised CV and a short statement explaining why you're the perfect fit for this role.

If you have any questions about this role, please contact Ryan Loasby, Talent Specialist, at [email protected].

Interview Date: Friday 31st July 2026 at Peabody, 45 Westminster Bridge Rd, London SE1 7JB

The closing date for this advert will be 24th July 2026. However, we reserve the right to close this advert early should we receive a high volume of suitable applications.

Apply Now

Refine Your Search

family liaison jobs in london

Resident Liaison Officer

Resident Liaison Officer

Resident Engagement Officer

Rehab Services Lead

Civilian Investigator - Major Inquiries - Cold Case Homicide Team - 01

In-post Appointments and Exiting Team Leader

Client Resident Liaison Officer - Social Housing

Embassy Liaison Manager

Programme Officer

Clerk of works

Agricultural Liaison Officers

Support Worker

Patient Liaison Officer – 12 Month Fixed Term

Client Liaison Nurse

Information and Records Management Officer

Contact Supervisor

Committee Advisor - £37,456-£42,084 p.a. + benefits

Treatment Coordinator

Property Transaction Officer

Receptionist – Weekend

I want to receive the latest job alerts for family liaison in london

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