Job Description
Job title: Supported Internship Job Coach
Line
Manager: Internship Project Manager
Salary: £24,545 (Term time only - 39 weeks per year)
Hours: 9:00 – 16:00, Mon – Fri, 35 hours per week during term time
Contract: 1 year fixed term which we will renew to permanent agreed by both parties
Location: Businesses Across Newham
Introduction to Generate
Generate has been creating opportunities and offering support to people with a learning disability since 1972. We are committed to improving the lives of people with a learning disability by supporting and encouraging them in a creative way to access opportunities in their communities, take their place as citizens and reduce their reliance on services.
Generate - Your Life, Your Support
What Are Supported Internships
Supported Internships are government-funded College/Employment programs specifically designed to facilitate the smooth transition of young individuals with Special Educational Needs into paid employment. Interns will have the amazing opportunity of being placed within operational businesses for an entire academic year, allowing them to acquire crucial employment skills through real-world work experiences. While working in the host business, interns will be fully supported by a dynamic team of job coaches and a tutor to assist them in developing their skills.
Generate Opportunities has been at the forefront of delivering Supported Internships since 2018, collaborating with prestigious partners across multiple sites in London. Through our programs, we have achieved remarkable success in enhancing employment outcomes for young people with disabilities. We are now looking to build and expend on your success by growing our staff team and partnerships.
Main Purpose of the Job
We are currently seeking dedicated individuals to join our team as Job Coaches for our Supported Internship program. As a Job Coach, your primary responsibility will be to provide personalized support to both the supported intern and the host business, enabling the young person to make a successful transition into paid employment. Working closely with the intern and the onsite team at the host business, you will play a pivotal role in ensuring the intern's seamless integration and support throughout their working day. Your guidance and expertise will be instrumental in helping the intern develop essential employment skills and achieve positive progression towards their career goals. By becoming a Job Coach with Generate Opportunities, you will contribute directly to the life-changing journey of young individuals with disabilities, fostering their independence and empowering them to thrive in the workplace. Join our team and make a lasting impact on the lives of our interns as they embark on their path to a fulfilling career.
Detailed Responsibilities and Duties
Duties will include but are not limited to: -
- Duties will include but are not limited to:
- Supporting Interns in their workplace to perform all elements of their role to a high standard
- Support and empower the Interns in all aspects of their work
- Maintain confidentiality at all times
- Support Interns with Travel Training
- Mentoring and confidence building
- Learning the job role in readiness for training the intern
- Training the intern to proficiently learn and deliver tasks
- Breaking down tasks, applying systematic instruction techniques
- Modelling workplace behaviours
- Target-setting, and monitoring, and reviewing progress
- Encouraging intern self-assessment/reflection
- Producing visual or written aids and reminders (e.g. step-by-step task list)
- Re-phrasing or repeating employer instructions
- Troubleshooting or advocating for the intern when things go wrong
- Identifying skills development needs and either addressing them or referring to other staff
- Identifying additional and/or more challenging tasks or roles that an intern could take on and relaying recommendations
- Suggesting appropriate ways to explain tasks, developing accessible resources of use to the wider workforce
- Ensuring interns are on task and meeting workplace standards and expectations (e.g. for timekeeping/attendance)
- Supporting interns in job searches and applications
- Supporting interns to develop CVs or revise them
- Helping interns prepare for interviews
- Reporting on progress to co-ordinator/manager
- Completing Feedback and other admin tasks
Experience/Knowledge:
Essential
Desirable
Experience of supporting people with learning disabilities, autism and/or other Special Educational Needs
*
Experience working in education, employment support, social care or a customer-facing role
*
Understanding of person-centred support and promoting independence
*
Basic understanding of safeguarding, confidentiality (GDPR) and professional boundaries
*
Basic understanding of health and safety in the workplace
*
Experience supporting people to develop confidence and learn new skills
*
Knowledge of the Supported Employment Model
*
Skills:
Essential
Desirable
Patient, encouraging and creative approach to supporting people to learn workplace tasks
*
Clear verbal and written communication skills
*
Ability to build positive relationships with interns, employers and colleagues
*
Ability to break down tasks into manageable steps and adapt communication to individual needs
*
Reliable, punctual, flexible and professional approach to work
*
Ability to follow policies and procedures including safeguarding, health & safety and risk assessments
*
Good organisational skills and ability to manage a varied workload
*
Basic IT skills, including Microsoft Office and completing electronic records
*
Ability to physically support interns where required across different workplaces and sites
*
General Responsibilities
- To be an active member of the Generate staff team.
- To comply with all relevant, Generate policies, procedures and guidelines, including but not limited to Equal Opportunities, Health & Safety, Children &Vulnerable Adults, and Confidentiality of Information.
- To represent Generate positively in a variety of situations and respond professionally to general enquiries.
- Although normal office/ retail/ hospitality sector hours will apply, the post holder must be flexible in his/her hours to meet the needs of Generate.
- Keep records and report on outcomes of your work.
- Keep up to date with current issues and good practice in the field of the Access to Work programme.
- Engage with support offered by colleagues and undertake training as required.
- Undertake any other reasonable task relevant to the work of the organisation that may be requested by the management team.
Generate principles:
- Generate members will always be at the heart of Generate and at the centre of every decision
- Generate will dream big to enable people with a learning disability to explore, shape and develop their own futures
- Generate is committed to having respectful and genuine relationships with everyone
- Generate works to link people with their local communities and support them to maintain their connections
- The Generate approach is about using and developing our skills, knowledge and experience and engaging our hearts when we work each individual to improve their lives.
- Generate will work together with members, families, partners and stakeholders.
- Generate will empower people with learning disabilities to campaign for their rights
Generate is an equal opportunity employer
Charity No: 1069548 Company No: 3461665
Job Type: Fixed term contract
Pay: £24,545.00 per year
Benefits:
- Additional leave
- Company pension
- Health & wellbeing programme
- Sick pay
Ability to commute/relocate:
- London, Greater London: reliably commute or plan to relocate before starting work (required)
Experience:
- supporting people with SEN or disability: 1 year (preferred)
- Mentoring or Coaching: 1 year (preferred)
- classroom or youth work: 1 year (preferred)
Licence/Certification:
- Adults or Children's Enhanced DBS on the update system (preferred)
Work Location: In person
