Merchandising director Work, Jobs in London (with Salaries)

Head of Retail, North Territory EMEA
New Balance —London
- Weekend availability
- Merchandising
- English
- Travel
Central - Central Merchandiser
Schuh —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
Director of Visual Merchandising – International
Pixi Beauty —London
- Full-time
- Merchandising
- Travel
Quick apply
Director, Brand & Content Marketing UK
Amazon.com —London
- Full-time
- Management
- Marketing
- Master's degree
11d
Creative Director
Wayfair —London
- £98,165 - £125,099 a year
- Full-time
- In-person
- AI
- Leadership
- Employee discount
- Life insurance
Visual Merchandising Executive
Coty Inc. —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Regional Retail Manager (London Region)
Sephora —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Sales
- Employee discount
Category & Shopper Strategy Director - Europe
Haleon —London
- Full-time
- Bachelor's degree
- No degree
- Travel
11d
Visual Merchandising & Store Design Lead - Prestige
Coty Inc. —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Employee discount
Global Head of Digital
Dorchester Collection —London
- Monday to Friday
- Data analysis skills
- Hotel
- Presentation skills
- Work from home
- Referral programme
Director - International Campaign Management – Merch & D2C
Universal Music Group —London
- Microsoft Powerpoint
- Merchandising
- Analysis skills
Senior Manager, Curation (Europe)
Crunchyroll, LLC —London
- Management
- Merchandising
- Annual leave
- Employee assistance programme
E-Commerce Merchandising Lead (German Speaking) - UK & Europe
Tiffany & Co. —London
- Bilingual
- Management
- Merchandising
- Annual leave
ZARA VISUAL COMMERCIAL MANAGERS LADIES , KIDSWEAR LONDON
INDITEX —London
- Full-time
- Customer service
- Merchandising
- Analysis skills
- Employee discount
- Referral programme
Quick apply
National Account Manager (6 Months Fixed Term)
Orveon Global Ltd UK —London
- Hybrid work
- Microsoft Excel
- Driving
- Organisational skills
Quick apply
Commercial Director - VOL Magazine
Insignia Group —London
- Full-time
- Hospitality
- Marketing
- Master's degree
Quick apply
Professional Skincare and Strategic Partnerships Manager
Noble Panacea —London
- Full-time
- Hybrid work
- Hospitality
- Up to 50% travel
- English
Quick apply
Trade Marketing Manager, International Retail (Hybrid Role - London, England)
Olaplex —London
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Spanish
- Annual leave
- Employee assistance programme
Quick apply
Digital Merchandising Manager
Sky —London
- Full-time
- Hybrid work
- Merchandising
- Agile
- Employee discount
13d
Urban Outfitters Senior Assistant Merchandiser, Franchise
Urban Outfitters —London
- Full-time
- Microsoft Excel
- Merchandising
- Analysis skills
- Employee discount
- Gym membership
2d

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Head of Retail, North Territory EMEA

New Balance -
London

Apply Now

Job details

Full-time

Qualifications

Driving Licence
Merchandising
English
Profit & loss
Territory management
Leadership
Communication skills

Full job description

Who We Are:

Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.

JOB MISSION:

As the Head of Retail for Territory North, you are the Retail Director EMEA’s strategic partner and the senior field leader accountable for translating EMEA strategy into market impact across multiple markets. You will lead commercial and operational performance, shape the regional retail organisation, and build capability through your Area Managers. This is a senior, hands‑on role requiring executive presence, cross‑functional influence, and a proven track record of delivering profitable growth in multi‑market retail environments.

This role requires strategic leadership across diverse markets with strong seasonal demand, longer travel distances between locations, and a need for local commercial adaptation while maintaining global brand standards with the ability to travel 70-80% on average.

Territory Scope & Context

Location: Within the assigned North region, ideally based near a store or office
Reporting to: Retail Director, EMEA
Direct reports: Area Managers across North territory

Cluster North: UK, Ireland, Netherlands, Belgium, Sweden, Denmark

MAJOR ACCOUNTABILITIES:

Strategic & Commercial Accountabilities

Cluster strategy and growth: Define and deliver the cluster retail strategy aligned to EMEA priorities; prioritise investments, local initiatives and resource allocation to grow market share, margin and customer loyalty.

P&L and commercial ownership: In partnership with Finance and Commercial teams, own the commercial levers that drive top‑line and margin performance (pricing, assortment, promotions, productivity). Set stretch targets and hold the region accountable for delivery.

Market adaptation: Translate global campaigns and assortments into locally relevant plans that capitalise on seasonal peaks and regional consumer behaviour.

Use sales, traffic, inventory and CRM analytics to identify opportunities and risks; implement targeted interventions to improve conversion, ATV and stock turn.

Operational Leadership & Execution

Operational excellence: Ensure consistent execution of the New Balance operational standards across owned & operated stores. Embed rigorous audit, compliance and loss‑prevention disciplines.

Estate & Openings: Partner expansion team with site selection input, opening plans and post‑opening ramp strategies; ensure new stores meet commercial milestones and deliver expected ROI.

Risk and cost control: Manage regional operating costs, shrinkage targets and stock control processes; ensure robust processes across omnichannel fulfilment points.

Brand and customer experience: Safeguard visual merchandising, service standards and local activations to deliver a consistent, locally relevant New Balance experience.

Leadership, People & Stakeholder Management

Direct reports and team structure: Line manage Area Managers who in turn manage Store Managers across the cluster. Set clear objectives, run structured performance and talent reviews, and ensure consistent coaching and capability development across the region.

Talent and succession: Build bench strength through targeted development plans, training programmes and succession planning in partnership with HR.

Cross‑functional influence: Act as the primary interface between field operations and EMEA functions (Merchandising, Marketing, Supply Chain, HR, Finance). Influence assortment, allocation and trade marketing decisions to reflect local market needs.

External relationships: Own relationships with landlords, shopping centre operators and key retail partners.

REQUIREMENTS FOR SUCCESS:

Experience, Skills & Attributes

Minimum 5+ years area/territory management with progressive responsibility; proven success in multi‑market retail leadership, ideally in sportswear, footwear or lifestyle retail.

Executive presence, strong commercial judgement, decisive under pressure, and a track record of building capability in dispersed/remote teams.

Advanced analytical capability; P&L and budget ownership; expertise in audit, shrinkage control and retail operations.

Entrepreneurial, change‑oriented, autonomous and comfortable operating with remote leadership.

Strong communication skills with the ability to present, influence and engage teams

KPIs & Success Measures

Commercial: Regional same‑store sales vs target; gross margin and EBITDA contribution.

Operational: Audit pass rate; shrinkage percentage vs threshold; time to close corrective actions; successful delivery and adoption of cross‑functional projects.

People: Engagement & Retention for all levels in territory; leadership bench strength; training completion and engagement scores.

Additional Requirements

Fluent in English and one or more local language.

High travel readiness across the cluster and flexibility for peak periods, approximately 70-80% time on average. Flexible availability, including weekends and peak trading periods.

Valid EU driving license (mandatory)

Equal Opportunity Employer:

New Balance is committed to equality of opportunity for all current and prospective associates regardless of age, disability, race, religion or belief, gender, sexual orientation, pregnancy and maternity, marriage and civil partnership and gender reassignment. We are an equal opportunity employer and support a culture of diversity and inclusion.

If you have not already done so, please let us know if you require any support so we can make the right adjustments and considerations should they be required.

Apply Now

Refine Your Search

merchandising director jobs in london

Head of Retail, North Territory EMEA

Central - Central Merchandiser

Director of Visual Merchandising – International

Director, Brand & Content Marketing UK

Creative Director

Visual Merchandising Executive

Regional Retail Manager (London Region)

Category & Shopper Strategy Director - Europe

Visual Merchandising & Store Design Lead - Prestige

Global Head of Digital

Director - International Campaign Management – Merch & D2C

Senior Manager, Curation (Europe)

E-Commerce Merchandising Lead (German Speaking) - UK & Europe

ZARA VISUAL COMMERCIAL MANAGERS LADIES , KIDSWEAR LONDON

National Account Manager (6 Months Fixed Term)

Commercial Director - VOL Magazine

Professional Skincare and Strategic Partnerships Manager

Trade Marketing Manager, International Retail (Hybrid Role - London, England)

Digital Merchandising Manager

Urban Outfitters Senior Assistant Merchandiser, Franchise

I want to receive the latest job alerts for merchandising director in london

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