Microsoft 365 specialist Work, Jobs in London (with Salaries)

ICT Technical Analyst
King's College Hospital NHS Foundation Trust —London
- £38,488 - £46,852 a year
- Full-time
- Microsoft Outlook
- Bachelor's degree
- Computer networking
2h
IT Technician
Sutton & District Training Limited —Carshalton
- £35,000 - £40,000 a year
- Full-time
- In-person
Quick apply
13h
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
IT Field service engineer
Medivet Group Ltd —Watford
- £37,000 a year
- Full-time
- Maintenance
- Communication skills
11h
Technology Support Specialist
Vedder Price P.C. —London
- Hybrid work
- Computer Science
- Computer literacy
- Bachelor's degree
IT Support Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Travel
- Communication skills
- Employee assistance programme
- Referral programme
1d
Data Center Technician
Microsoft —London
- £36,300 - £50,100 a year
- Full-time
- Mentoring
5d
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
11d
Technical Engineer - 2nd Line
Redsquid Communications —Borehamwood
- Full-time
- Remote
- Azure
- Microsoft Office
- SharePoint
Quick apply
Onsite Helpdesk Engineer
KDDI Europe —London
- Up to £39,000 a year
- Temporary
- No experience needed
- English
- Travel
- Health & wellbeing programme
- Life insurance
Quick apply
NCSC Cyber Advisor (Cyber Essentials)
Intelance —London
- £450 - £600 a day
- Remote
- Google Suite
Quick apply
2d
Lead IT Business Analyst
Peabody —London
- £72,310 a year
- CRM software
- Agile
- Communication skills
- Annual leave
14d
IT Infrastructure Specialist
UNIQLO —London
- Full-time
- English
- Travel
- Communication skills
- Employee assistance programme
- Employee discount
13d
IT Support Specialist (UK)
CHAOS Industries —London
- Full-time
- Computer Science
- Bachelor's degree
- In-person
- Relocation assistance
Quick apply
IT Support Specialist (Fixed Term)
Ferring Pharmaceuticals, Inc. —West Drayton
- Full-time
- Computer Science
- Travel
- Organisational skills
Assurance - Financial Services - Forensics - eDiscovery - Senior - London
EY —London
- English
- Databases
- SQL
14d
Microsoft Technician
H Smith Food Group plc —Rainham
- £27,240 - £30,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
8d
IT Service Desk Apprentice
QA Apprenticeships —London
- £28,000 a year
- Computer literacy
- Travel
- Organisational skills
- Employee assistance programme
Digital Learning and Delivery Officer (IRCC)
Ministry of Justice —London
- £40,001 - £50,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Training & development
- AI
- Annual leave
- Employee discount
6h
AI & Automation Capability Coach (Level 4)
Corndel —London
- Remote
- Travel
- Mentoring
- AI

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microsoft 365 specialist jobs near london

ICT Technical Analyst

King's College Hospital NHS Foundation Trust -
London

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Job details

Full-time
£38,488 - £46,852 a year
2 hours ago

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder liaison
Incident queue management
User account provisioning
Microsoft Office Suite
User account management
Bachelor's degree
Computer hardware
Ethernet
Remote access software
Technical support incident logging
Computer networking
Data entry
Customer support
Customer interaction
IT incident logging
Fault diagnosis and repair
Incident log maintenance
Communication skills

Full job description

The role is a highly customer focused first and second line desktop support, supporting over 14,000 Clinical and non-clinical staff across the Trust, providing telephone, e-mail, face-to-face and remote desktop support, including travel to other sites across South East London and Kent as necessary instruction and training to ICT users within the Trust.

The Post holder will be responsible for ensuring the provision and receipt of complex and sensitive information on ICT matters, so must be aware of the Data Protection Act. Logging ICT Service Desk calls and ensuring the information is processed in accordance with Trust policies procedures and SLA’s. As ICT technologies continuously evolve and change it is important that Technical Support to stay up to date with new technologies

There will be a requirement to cover weekends on a rota basis with TOIL.

Please note the advert might close early due to a high number of applications received.

The successful candidate will be responsible for diagnosing and resolving issues arising across the trust for all IT equipment, taking calls via the ICT Helpdesk and logging calls, resolving issues at first contact or escalate to appropriate teams.

Provide and receive simple to complex information, fault diagnoses, rectification, upgrade, installation and configuration of PC hardware or software, laptops and printer problems for Trust users.

The ideal candidate will be able to work effectively on their own, under pressure of deadlines & be able to prioritise their own workload as well as working within a team and be able to interact with a wide range of people including non-technical users, managers, suppliers, contractors, facilities management & medical staff.

It is essential that in addition to great technical skills the successful candidate will have excellent communication & interpersonal skills with the ability to express themselves effectively both verbally & in writing.

Please refer to the Job Description for the full requirements for this role.

The Trust provides a full range of local and specialist services across its five sites. Transforming Healthcare is the vision at the heart of the King’s Strategy – 2026 to 2031. Together, we are pursuing six strategic ambitions: delivering high-quality patient care; being a great place to work; leading pioneering research, innovation and education; building strong and successful partnerships; providing timely and efficient care; and ensuring long-term financial sustainability. Achieving these ambitions will require all of us to work as one Team King’s, united by a shared commitment to our values of being caring, collaborative, inclusive and innovative. By living these values every day, we will transform healthcare for our patients, our communities and each other

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

The successful candidate will be educated to BSc level in an IT related discipline or have significant equivalent experience and have a good track record of PC hardware & software support in a Microsoft Networking environment.

The successful candidate will:
Provide remote assistance or visit clients who logged a support call

Have excellent listening skills to establish the issues the users are facing

Have the ability to multitask, while working on multiple problems simultaneously

Ability to work with and deliver within a fixed project timescale

Work with ground-breaking technologies, Hardware and Software

Ensure specialist or complex IM&T information is analysed, investigated and processed in accordance with policies and procedure

Incidents and problems are recorded within the ASM Service Desk software ensuring customer satisfaction through listening and feedback

Give expert technical advice and assistance to users, departments and departmental system’s managers

Maintain user IT accounts and system rights for networked and clinical systems in accordance with the weekly rota

Support the maintenance of computer hardware e.g. desktops & printers

Reset passwords and transfer/accept accounts for users of NHS Net e-mail

Input and manipulate data and information within ASM Service Desk database, Active Directory and other databases as required

Plan tasks, prioritise and make adjustments accordingly due to variable workloads, interruptions and staff shortages

Liaise with Trust Users of all levels and External suppliers

Experience of Ethernet Interworking/ NOS

Microsoft Office including MS Outlook 2016 and MS 365

Team working

Experience of working in an NHS IT Environment

Ability to provide complex information to an audience of differing levels

Able to identify resources and management delivery of workload

Ability to influence change

Able to work on their own initiative

Excellent Communication skills

Please refer to the Job Description for the full requirements for this role.

Apply Now

Refine Your Search

microsoft 365 specialist jobs in london

ICT Technical Analyst

IT Technician

End User Support Analyst

IT Field service engineer

Technology Support Specialist

IT Support Specialist

Data Center Technician

IT Service Desk Analyst

Technical Engineer - 2nd Line

Onsite Helpdesk Engineer

NCSC Cyber Advisor (Cyber Essentials)

Lead IT Business Analyst

IT Infrastructure Specialist

IT Support Specialist (UK)

IT Support Specialist (Fixed Term)

Assurance - Financial Services - Forensics - eDiscovery - Senior - London

Microsoft Technician

IT Service Desk Apprentice

Digital Learning and Delivery Officer (IRCC)

AI & Automation Capability Coach (Level 4)

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