Packaging consultant Work, Jobs in London (with Salaries)

Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
19h
Operations Transformation & Excellence Lead (12-Month FTC
Bloom & Wild —London
- Full-time
- Work from home
- Employee discount
Principal Executive Search Consultant-Client side
Morgan Latif —London
- £40,000 - £60,000 a year
- Hybrid work
- Negotiation
- Annual leave
Quick apply
Validation Specialist
British Compliance Institute —London
- Flexible schedule
Associate – Executive Search - Spring/Summer 2026 Programme- London
Morgan Latif —London
- Seasonal
- Sales
- Leadership
Quick apply
Impact Manager (fractional)
Origin Coffee —London
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
Senior Consultant, SAP EWM, Supply Chain Management
Deloitte —London
- Hybrid work
- ERP systems
- English
- IT
Contemporary Art Gallery Manager
Tom Cox Gallery —Crystal Palace
- From £16 an hour
- Part-time
- English
- Organisational skills
- In-person
Quick apply
Packaging Design Engineer
Fortnum & Mason —London
- Full-time
- Engineering
- Analysis skills
- Bachelor's degree
Principal AI Solutions Consultant
NowVertical —London
- Hybrid work
- Azure
- AI
- Communication skills
Quick apply
Associate- Materials & Circular Focus
Systemiq —London
- Analysis skills
- Communication skills
Quick apply
5d
Designer (B2B)
Havas Group —London
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
Consultant / Manager, Excise Tax Specialist, Tax Technology
Deloitte —London
- Hybrid work
- Oracle
- ERP systems
- Master's degree
Global Logistics Manager
The Gowan Co. —Harpenden
- Full-time
- Management
- Microsoft Office
- Master's degree
Quick apply
Workshop Technician
JMC Aviation —Harlow
- Employee assistance programme
Regulatory Affairs Manager
pladis —Chiswick Park Station
- Full-time
AI Engineer - Global Strategy Consultant
Accenture —London
- Full-time
- Computer Science
- Engineering
- Bachelor's degree
6d
Overseas Contractor
LTM —London
- AWS
- APIs
- Internship
Quick apply
Senior Construction & Project Manager Asset Management London
Mileway —London
- Hybrid work
- Maintenance
- Analysis skills
- Bachelor's degree
Sr Director, Professional Svcs
NetApp —Windsor
- Full-time
- Hybrid work
- Azure
- Sales
- Master's degree
- Annual leave
- Employee assistance programme
3d

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packaging consultant jobs near london

Customer Service Manager

Lumina Rose Consulting
Woking

Quick apply

Job details

Permanent | Full-time
£40,000 - £60,000 a year
19 hours ago

Benefits

Free parking
Private medical insurance
On-site parking

Qualifications

Management
Logistics
English
Supervising experience
Project management
Communication skills

Full job description

Role Overview

My client is seeking a Customer Service Manager to join a quiet, considered homeware brand. Reporting into senior leadership, you will lead and professionalise the customer service function, embedding a leadership culture, strengthening foundations across people, process and systems, and delivering excellent customer experiences that reflect our brand. This is a senior hire responsible for day‑to‑day business management activities and for driving the strategic changes needed as the business scales.

Hybrid, with some onsite presence (~3 days per week)

Key Responsibilities

Lead and manage the customer service team and any PAs/administrative resources; ensure roles, responsibilities and execution are clear and effective.
Drive business management activities across customer service: operational governance, leadership structure, and decision frameworks that support consistent delivery.
Shape and implement organisational design and leadership culture for the customer function; advise and work with senior leaders on structure, accountabilities and resource planning.
Provide strategic support: translate leadership priorities into clear programmes of work and ensure timely execution and delivery.
Project and resource planning: scope, prioritise and track projects and cross‑functional initiatives affecting customer outcomes.
Budget tracking and financial oversight for the customer service area; ensure efficient use of resource and deliver against agreed budgets.
Oversee third‑party relationships and supplier performance where applicable (logistics, contact centre vendors, etc.).
Ensure operational delivery against service expectations (response times, resolution SLAs, proactive comms) and drive continuous improvement.
Monitor customer feedback and performance data; use insights to reduce repeat contacts, refunds and complaints and to inform product, packaging and operations teams (e.g., damage‑on‑arrival, installation queries).
Ensure the PA(s) and support staff are delivering required tasks, and provide coaching and development to frontline and management staff.

Experience & Skills Required

Significant experience at consultant / senior manager / MD / Head of function level, ideally with advisory consultancy or PMO background; proven experience advising on organisational design and operations.
Experience working with multinationals or scaling retailers, and familiarity with the interplay between operations, finance and customer systems/data flows.
Demonstrable track record of driving operational change, creating governance, and delivering against KPIs in a customer‑facing environment.
Strong programme and project management skills: resource planning, budget control, prioritisation and delivery focus.
Commercially minded with experience reducing cost‑to‑serve through self‑serve, process improvements and root‑cause fixes.
Excellent stakeholder management and communication skills; ability to work with senior leaders and across Product, Ops, Logistics and Finance.
Experience of establishing and monitoring meaningful performance metrics and translating them into actions.
Previous experience in furniture, homeware or a related retail sector is highly desirable but not essential.

What's on offer

A senior role within a thoughtful, growing brand with a clear, design‑led ethos.
Opportunity to shape a customer function and leadership structure at a pivotal stage of growth.

Pay: £40,000.00-£60,000.00 per year

Benefits:

Free parking
On-site parking
Private medical insurance

Work Location: Hybrid remote in Woking GU21 4XS

Quick apply

Refine Your Search

packaging consultant jobs in london

Customer Service Manager

Operations Transformation & Excellence Lead (12-Month FTC

Principal Executive Search Consultant-Client side

Validation Specialist

Associate – Executive Search - Spring/Summer 2026 Programme- London

Impact Manager (fractional)

Senior Consultant, SAP EWM, Supply Chain Management

Contemporary Art Gallery Manager

Packaging Design Engineer

Principal AI Solutions Consultant

Associate- Materials & Circular Focus

Designer (B2B)

Consultant / Manager, Excise Tax Specialist, Tax Technology

Global Logistics Manager

Workshop Technician

Regulatory Affairs Manager

AI Engineer - Global Strategy Consultant

Overseas Contractor

Senior Construction & Project Manager Asset Management London

Sr Director, Professional Svcs

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