This is a full-time, on-site role for a Pharmacy Compounder, based in London.
You will support the end-to-end preparation of personalised medicines within a UK distance-selling pharmacy that compounds unlicensed topical treatments. This includes dispensing support, non-sterile compounding of creams, packing, stock control, and dispatch.
This is a hands-on role across both the cleanroom (production) and dispensary/warehouse operations, ensuring medicines are prepared accurately, safely, and in full compliance with GPhC and MHRA requirements.
You will play a key role in maintaining quality standards, batch traceability, and inspection readiness at all times.
Key responsibilities
Compounding & Production
- Prepare and compound non-sterile topical medicines (e.g. creams, gels) in line with approved formulations and SOPs
- Operate compounding equipment according to defined parameters
- Weigh and handle raw materials accurately using calibrated balances
- Follow defined manufacturing processes, including phase-based mixing and API incorporation
- Complete batch records, including recording actual weights and process steps
- Ensure homogeneity and quality of finished products prior to release
Dispensing & Prescription Preparation
- Assist with prescription picking and preparation under pharmacist supervision
- Ensure correct product selection, labelling, and assembly of prescriptions
- Maintain accuracy across batch numbers, expiry dates, and patient-specific details
- Support final checks and handover to pharmacists for clinical verification
Packing & Dispatch
- Pick, pack, and prepare patient orders in line with dispatch schedules
- Ensure packaging is accurate, secure, and compliant with requirements
- Support same-day dispatch targets and courier handovers
- Manage returns and ensure appropriate documentation and handling
Goods-In & Stock Management
- Receive and check deliveries (identity, quantity, batch, expiry/re-test date, condition)
- Store raw materials and packaging correctly, including segregation and quarantine where required
- Maintain stock accuracy, rotation (FEFO), and replenishment
- Support stock counts and inventory control processes
Quality & Compliance
- Complete all documentation accurately (batch records, logs, cleaning records, stock records)
- Follow SOPs, GMP/GDP principles, and internal quality standards at all times
- Maintain cleanroom standards, including cleaning and environmental controls
- Identify and escalate deviations, errors, or quality concerns immediately
- Support inspection readiness and audit requirements
Team & Operations
- Work closely with Pharmacists, Production, and Operations teams
- Support a high-performance, quality-focused culture
- Contribute to continuous improvement in processes and workflows
Requirements
Essential
- Fluent English (spoken and written)
- High attention to detail and accuracy (weights, batch numbers, labelling)
- Experience in pharmacy, healthcare, manufacturing, laboratory or warehouse operations
- Ability to follow structured SOPs and processes precisely
- Basic IT skills (email, spreadsheets, internal systems)
- Strong organisation, reliability, and timekeeping
- Comfortable working across both cleanroom and warehouse environments
Desirable
- Previous experience in pharmacy compounding or production (non-sterile)
- Previous experience working in laboratories incorporating GLP into daily work
- Experience working in GMP, GDP, or regulated environments
- Familiarity with batch documentation and traceability requirements
- Interest in dermatology, personalised medicine, or pharmaceutical manufacturing
Benefits
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Attractive salary offering early-stage opportunities at our new compounding facility
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Participation in the company pension plan
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Exclusive staff discounts on premium in-house products
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Daily access to snacks and refreshments
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Regular team and company social events
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Full training provided for dispensing support responsibilities
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Opportunities for advancement into production and compounding positions over time
