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F&B Host

St Martins Lane Hotel -
London

Quick apply

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme
Employee discount

Qualifications

Organisational skills
Restaurant experience
Communication skills

Full job description

F&B Host

St Martins Lane Hotel

Be the Welcome. Create the Experience.

Every memorable dining experience starts with a feeling — feeling welcomed, valued, and genuinely cared for. As a Food & Beverage Host, you'll be the person who creates that feeling from the moment a guest arrives.

At our luxury lifestyle hotel, we're looking for someone who naturally connects with people, enjoys creating exceptional first impressions, and takes pride in making every guest feel they belong. More than managing reservations and seating plans, you'll help create an atmosphere where guests can relax, connect, celebrate, and enjoy unforgettable moments.

This is a role for someone who understands that hospitality is about people. You'll be the warm smile at the door, the reassuring presence during busy periods, and the person who turns a simple welcome into the start of an extraordinary guest experience.
Working closely with our restaurant, bar, and kitchen teams, you'll help ensure every service flows seamlessly while making guests feel recognised, valued, and cared for.

What You'll Be Doing

Creating outstanding first and last impressions through warm, genuine welcomes and farewells.
Greeting and seating guests with confidence, professionalism, and personality.
Managing reservations, walk-ins, and table allocations to ensure a smooth guest journey.
Building positive relationships with guests and anticipating their needs before they ask.
Handling enquiries and special requests with care, empathy, and attention to detail.
Working closely with restaurant, bar, and kitchen teams to create seamless service experiences.
Maintaining a welcoming, elegant, and inviting atmosphere throughout the reception and dining areas.
Helping guests celebrate special moments and creating experiences they want to return for.

Benefits

Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
Eye care
Free legal & money advice
Counseling sessions
Hospital & death benefit plans
Cycle to work scheme
Wellbeing tips and support fitness videos
Recipe ideas
Advice on keeping active and healthy living
Wellbeing podcasts and tv
Breathing exercises
24/7 advice and support line
Team reward & recognition
Free meals on duty

What You'll Bring

A warm, professional, and engaging personality.
Excellent communication and interpersonal skills.
Strong organisational skills and attention to detail.
Confidence in managing reservations and guest enquiries.
A passion for hospitality and creating memorable experiences.
The ability to remain composed and solution-focused during busy service periods.

Hotel

At St Martins Lane, a Morgans Originals hotel, we don't just create memorable stays—we create unforgettable experiences. Located in the vibrant heart of Covent Garden, our hotel is a destination for those who thrive on creativity, individuality and connection. Renowned for its iconic de

Quick apply

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