Relationship manager banking Work, Jobs in London (with Salaries)

Transformation Manager
National Westminster Bank PLC —London
- £73,240 - £109,860 a year
- Full-time
- Hybrid work
- Presentation skills
- AI
- Banking
- Annual leave
- Work from home
23h
Community Impact Manager
Lloyds Bank Foundation —London
- From £52,738 a year
- Full-time
- Travel
2d
Graduate Programme 2027: Strategy & Operations Manager
Revolut —London
- £11,600 a month
- Full-time
- Hybrid work
- Data analysis skills
- English
- Research
Customer Journey Transformation Program Manager
Finastra —London
- Full-time
- Organisational skills
- Financial services
- Communication skills
- Annual leave
- Employee assistance programme
Private Client Relationship Manager
Investec Bank - Experienced Hire —London
- Business development
- Communication skills
- Banking
14d
Banking & Financial Services / Associate / Engagement Manager / Madrid
Oliver Wyman —London
- Full-time
- Spanish
- English
- Master's degree
Global Corporate Banking Business Manager - Executive Director
JPMorganChase —London
- Full-time
- Data analysis skills
- Analysis skills
- Project management
Relationship Manager
The Access Bank UK —London
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Banking
- Employee assistance programme
Quick apply
Customer Success Manager
Mambu —London
- Spanish
- English
- Business development
Associate Relationship Manager
Investec Bank - Experienced Hire —London
- CRM software
- Analysis skills
- Bachelor's degree
2d
FinTech Relationship Manager, London
C2FO —London
- Full-time
- Microsoft Powerpoint
- Business development
- Analysis skills
Quick apply
Manager - CFO Excellence, BCG Vantage
Boston Consulting Group —London
- Full-time
- English
- Master's degree
- Business development
GM Client Experience Business Manager - Vice President
BNP Paribas —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Analysis skills
- Banking
- Employee assistance programme
Global Banking & Markets- Client Onboarding & Configuration Analyst- London
Goldman Sachs —London
- Full-time
- Analysis skills
- Organisational skills
- Financial services
- Employee assistance programme
Business Analyst - Customer Complaints Transformation
Delta Capita —London
- Full-time
- Hybrid work
- Bachelor's degree
- Organisational skills
- Communication skills
Quick apply
Assistant Manager/Manager, Enterprise and Operational Risk Management and Risk Culture, Insurance and Banking
Deloitte —London
- Hybrid work
- Business development
- No degree
- Leadership
14d
Associate, Change Manager (Global Corporate Investment Banking)
MUFG —London
- Full-time
- Microsoft Powerpoint
- No degree
- Conflict management
Global Head of Asset Servicing (Executive Director)
Nomura —London
- Continuous improvement
- Budgeting
- Leadership
Operations Manager
Fanvue —London
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Annual leave
- Gym membership
19h
Senior Product Manager
Junior AI —London
- £110,000 - £125,000 a year
- Full-time
- AI
- Gym membership

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Transformation Manager

National Westminster Bank PLC -
London

Apply Now

Job details

Permanent | Full-time
£73,240 - £109,860 a year
23 hours ago

Benefits

Annual leave
Work from home

Qualifications

Stakeholder collaboration
Stakeholder liaison
Change management
Presentation skills
Stakeholder coordination
Change leadership
AI
Banking
Stakeholder management

Full job description

Closing date for applications: 22/08/2026

Location London, United Kingdom

Salary £73,240 – £109,860

Job typePermanent | Contract typeFull Time

Remote / On-site Hybrid

You’ll spend some of your time at home, working with your team digitally. You’ll also regularly work at your office or hub to collaborate with your colleagues.

Managerial / Technical Lead

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00276875

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Transformation Manager

If you're passionate about delivering outstanding customer and colleague experiences and want to further develop your transformation leadership, strategic thinking and influence, we'd like to hear from you
We'll look to you to help shape and deliver the bank of the future by delivering increased customer value and effortless customer experiences through various channels, propositions, products and services
You'll be joining a fast-paced and customer-focused team driving innovative thinking, influencing strategic priorities and continually challenging the business to deliver more for customers and colleagues
This is a hybrid role, with the flexibility to work from home while spending 3–4 days per week working from our London or Edinburgh offices

What you'll do

As a Transformation Manager, you'll play a key role in shaping and delivering our customer value strategy, aligning transformation priorities to wider customer, colleague and financial outcomes. Working collaboratively across the bank, you'll identify strategic opportunities to digitise, improve existing experiences, develop compelling business cases, create future solutions and drive the delivery of high-impact transformation priorities.

We are recruiting for multiple opportunities within our Transformation team and welcome applications from candidates with experience in customer and digital transformation, operating model design, business architecture, strategic workforce planning, organisational effectiveness, or enterprise-wide change delivery.

Your role will also involve:

Bridging the gap between executive strategic ambition and initiative-level delivery, translating strategy into tangible outcomes
Building trusted relationships with senior stakeholders to influence decision-making and ensure transformation plans are coordinated across the bank
Developing an in-depth understanding of transformation initiatives and business cases, with the ability to distil complex information into clear recommendations for leadership stakeholders
Driving alignment across transformation priorities, ensuring plans, interdependencies and outcomes remain coordinated
Providing constructive challenge and working with business areas to shape stronger propositions, business cases and initiatives
Identifying opportunities to simplify, digitise and improve customer and colleague experiences

The skills you'll need

You'll be passionate about customer experience and continuous improvement. Alongside a creative mindset, you'll have a strong track record of leading complex transformation activity, influencing stakeholders and shaping outcomes within a large and complex organisation.

You'll have experience driving innovative ideas and harnessing digital and technological advances that create meaningful benefits for customers, colleagues and the business.

We'll also be looking for:

An independent thinker with strong critical thinking skills
Ability to turn complex problems into clear, actionable plans
Experience leading customer, digital, operational or business transformation initiatives, ideally in banking or financial services
Strong track record of influencing senior stakeholders and shaping strategic recommendations, business cases and priorities
Deep understanding of customer journeys, propositions and channels
Knowledge of retail banking trends and evolving customer expectations
Understanding of Generative AI applications in retail banking and practical delivery experience
A talented communicator, able to influence and engage a wide range of stakeholders
A strong challenger mindset, with the confidence to challenge senior stakeholders constructively
Exceptional stakeholder management skills, with the ability to understand a wide range of perspectives and work towards a joint outcome
The ability to translate strategy into practical delivery outcomes and future customer experiences
A proven ability to adapt to quickly changing environments, learn at pace and encourage others to do the same
Experience developing and presenting business cases

We're particularly interested in candidates with experience in operating model design, business architecture, strategic workforce planning, workforce transformation or organisational design, although this is not essential.

You'll ideally have post-graduate experience gained within a leading management consultancy or a comparable in-house role, such as strategy, operating model, workforce planning or transformation within a large, complex organisation.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

30 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Bishopsgate hub

Based only a few minutes’ walk from Liverpool Street Station, the central location of this office makes working there incredibly convenient. Everything you need is close by, so you can run errands, go to the gym, and socialise with friends and colleagues before and after work.

Bishopsgate recently underwent a multi-year refurbishment programme to improve spaces and facilities as well as become more sustainable.

Apply Now

Refine Your Search

relationship manager banking jobs in london

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