Screen writers Work, Jobs in London (with Salaries)

Support engineer
WRITER —London
- £112,000 - £167,000 a year
- Full-time
- Hybrid work
- AWS
- APIs
- Communication skills
- Annual leave
12d
AXON - Creative Artworker - Creative Marketing
Axon Communications —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Project management
- Annual leave
- Work from home
Social Media Manager (Mat Leave Cover, 12-Month FTC)
ThirtyThree LLP —London
- Hybrid work
- Employee discount
Content Operations Lead - 12-Months FTC (Mat Cover)
Zoopla —London
- Hybrid work
- AI
- Annual leave
Quick apply
UX Writer
GoTymeX —Kingston upon Thames
- Full-time
- Hybrid work
- AWS
- AI
Quick apply
Partnerships Producer
Moonbug Entertainment —London
- Project management
- Presentation skills
- Negotiation
Quick apply
AXON - Creative Artworker - Creative Marketing
AXON —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Marketing
- Project management
- Annual leave
- Work from home
Quick apply
Lead Content Architect - 12-Months FTC (Mat Cover)
Zoopla —London
- Hybrid work
- AI
- Annual leave
Quick apply
Social Media Director - FTC
UKTV —London
- Hybrid work
- Social media management
- Analysis skills
- Agile
Quick apply
Senior Producer (Events)
Strata —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Travel
- Mentoring
- Annual leave
Quick apply
Social Media & Marketing Executive
Flatpay —London
- Social media management
- IT
- Marketing
Quick apply
Business Affairs Executive, Amazon MGM Studios Business Affairs
Amazon Digital UK Limited —London
- Full-time
- AI
6d
Financial Planning and Accounting Analyst
UKTV —London
- Hybrid work
- Analysis skills
- Presentation skills
- Accounting
Quick apply
2d
Director, Business & Legal Affairs - UTAS UK
NBCUniversal —London
- Full-time
- Hybrid work
- Communication skills
- Negotiation

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AXON - Creative Artworker - Creative Marketing
Axon Communications —London
Produce high-quality artwork across a wide range of formats including digital assets, interactive touchscreens, sales aids, brochures, banners, presentations,…
AXON - Creative Artworker - Creative Marketing
AXON —London
Produce high-quality artwork across a wide range of formats including digital assets, interactive touchscreens, sales aids, brochures, banners, presentations,…
Quick apply

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Support engineer

WRITER -
London

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Job details

Full-time
£112,000 - £167,000 a year
12 days ago

Benefits

Annual leave

Qualifications

Jira
Google Cloud Platform
Technical support
AWS
SDKs
REST
B2B
APIs
SaaS
Communication skills
Python
Debugging

Full job description

About WRITER

WRITER is where the world's leading enterprises orchestrate AI-powered work. Our vision is to expand human capacity through superintelligence. And we're proving it's possible – through powerful, trustworthy AI that unites IT and business teams together to unlock enterprise-wide transformation. With WRITER's end-to-end platform, hundreds of companies like Mars, Marriott, Uber, and Vanguard are building and deploying AI agents that are grounded in their company's data and fueled by WRITER's enterprise-grade LLMs. Valued at $1.9B and backed by industry-leading investors including Premji Invest, Radical Ventures, and ICONIQ Growth, WRITER is rapidly cementing its position as the leader in enterprise generative AI.

Founded in 2020 with office hubs in San Francisco, New York City, Seattle, Austin, Chicago, and London, our team thinks big and moves fast, and we're looking for smart, hardworking builders and scalers to join us on our journey to create a better future of work with AI.

About the role

At WRITER, our enterprise customers are building mission-critical AI applications that transform how their businesses operate. As a senior support engineer, your top priority is helping our developer personas and technical users succeed with our platform. You'll act as a leading voice for our enterprise support function, handling intricate customer issues directly while working in a complex and ambiguous environment to drive impactful value across our customers' businesses.

You'll collaborate closely with Customer Success, Education, Product, Engineering, and Sales to create great experiences and help customers get the most out of the platform. By leveraging an automation-first mindset, you'll scale our support operations and use our own AI tools to solve problems faster and more efficiently.

This role is available for hybrid work in our San Francisco, New York City, Seattle, Chicago, and Austin hubs. and you will report directly to the manager of support engineering.

What you'll do

Own the triage and resolution of complex customer production issues through Salesforce, email, Slack, and Zoom
Guide technical end users directly by debugging and refining custom-built Python and no-code agents
Serve as Tier 2 advanced support to monitor and tackle complex production issues through our monitoring alerts
Drive technical investigations across our stack and escalate deeper technical issues to product and engineering teams
Shape our product roadmap by gathering and sharing platform feedback and feature requests with product and design teams
Build and maintain automated diagnostic tools and scripts to scale our support operations and reduce resolution times

️ What you need

Bring 5+ years of experience providing technical support for an enterprise B2B SaaS organization
Demonstrate deep technical proficiency navigating cloud tech (AWS/GCP), Python, SDKs, SSO/SCIM, Jira, Grafana, and Datadog
Possess strong skills in RESTful API debugging, integration, and usage to troubleshoot complex customer environments
Enjoy working on-screen with customers to overcome product issues and Connect with them empathetically
Communicate complex technical concepts clearly through excellent writing and communication skills
Challenge the status quo by bringing experience with GenAI and LLMs (a huge bonus) and Own the resolution of every technical issue from start to finish

Benefits & perks (US Full-time employees)

Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (16 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
- Wellness stipend for gym, massage/chiropractor, personal training, etc.
- Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k

WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.

Compensation Range: $112K - $167K

Apply Now

Refine Your Search

screen writers jobs in london

Support engineer

AXON - Creative Artworker - Creative Marketing

Social Media Manager (Mat Leave Cover, 12-Month FTC)

Content Operations Lead - 12-Months FTC (Mat Cover)

UX Writer

Partnerships Producer

AXON - Creative Artworker - Creative Marketing

Lead Content Architect - 12-Months FTC (Mat Cover)

Social Media Director - FTC

Senior Producer (Events)

Social Media & Marketing Executive

Business Affairs Executive, Amazon MGM Studios Business Affairs

Financial Planning and Accounting Analyst

Director, Business & Legal Affairs - UTAS UK

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