Senior technical trainer Work, Jobs in London (with Salaries)

Sr. Technical Trainer EMEA, eero
Amazon EU SARL (UK Branch) —London
- Full-time
- Public speaking
- Analysis skills
- Bachelor's degree
Senior Python Trainer
Ekascloud —London
- £40,000 - £50,000 a month
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Sr. Technical Trainer
LogicMonitor —London
- Computer Science
- Up to 50% travel
- Bachelor's degree
ITIL Implementation Consultant
Pink Elephant EMEA —London
- Hybrid work
- IT
- Communication skills
Quick apply
2d
Video Production Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
Leadership and Management Trainer
QA —London
- Presentation skills
- No degree
- AI
- Annual leave
- Employee assistance programme
Field Operational Trainer
Lanes Group —Colnbrook
- £45,000 a year
- Full-time
- Maintenance
- Travel
- Communication skills
Quick apply
Senior Data Analyst (L4) Apprenticeship Trainer
QA —London
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Senior Trainer (Brickwork Apprenticeship)
NHBC —Barking
- £44,000 - £50,000 a year
- Full-time
- Continuous improvement
- Construction experience
- Communication skills
- Annual leave
- Employee discount
Senior Clinical Trainer
HCRG Care Group —Ewell
- £39,959 - £48,117 a year
- Supervising experience
- Project management
- Education
- Employee discount
Quick apply
5d
Project Coordinator
International Rescue Committee —London
- £75,000 - £90,000 a year
- Remote
- GP surgery experience
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
Python Coding Specialist - Freelance AI Trainer Project
Meridial —London
- £65 an hour
- Remote
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
LaTex Specialist (Fluent in German) - Freelance AI Trainer Project
Meridial —London
- £65 an hour
- Remote
- Computer Science
- Engineering
- Master's degree
- Annual leave
IT Learning & Development (L&D) Manager
Montagu Evans —London
- Full-time
- Microsoft Powerpoint
- Azure
- English
Kotlin Coding Specialist - Freelance AI Trainer Project
Meridial —London
- From £35 an hour
- Remote
- AI
- Annual leave
Head of Knowledge Management
International SOS —London
- Computer Science
- Master's degree
- Bachelor's degree
ML Infrastructure Engineer
White Circle —London
- £180,000 - £350,000 a year
- Full-time
- Hybrid work
- English
- Master's degree
- C++
- Relocation assistance
- Annual leave
12d
Coding Specialist (Fluent in German) - Freelance AI Trainer Project
Meridial —London
- £65 an hour
- Remote
- Doctoral degree
- Computer Science
- Engineering
- Annual leave
Agentic Audio Specialist - Freelance AI Trainer Project
Meridial —London
- £11.00 - £30.65 an hour
- Remote
- Computer literacy
- English
- Communication skills
- Annual leave

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Sr. Technical Trainer EMEA, eero

Amazon EU SARL (UK Branch) -
London

Apply Now

Job details

Full-time

Qualifications

Public speaking
Adobe Creative Suite
Analysis skills
Bachelor's degree
Computer networking
Classroom experience
LMS
AI
Camtasia

Full job description

DESCRIPTION

At eero, we build world-class products that delight customers—and behind every great product is a team dedicated to supporting the people who use them. Our customer support, field technicians, and technical sales teams across EMEA rely on exceptional training to deliver great experiences.
As a Sr. Technical Trainer in the eero CS team, you will own the end-to-end learning experience for every audience eero supports in the EMEA region. You'll design and deliver training that empowers teams to resolve customer issues faster, drive product adoption, and elevate the support experience. The ideal candidate is obsessed with the customer experience, forward-thinking with creativity, and passionate about building scalable training programs that measurably improve performance.

Key job responsibilities
As a Sr. Technical Trainer in the eero Customer Support (CS) team, you will design, develop, and deliver training across multiple modalities—virtual, in-person, and self-directed—ensuring every learner has access to engaging, high-quality content. You'll serve as the subject matter expert, fielding real-time questions on policies, tools, and practices while facilitating the collection of feedback and technical issues from learners to drive continuous improvement.

You'll partner with leaders across eero to identify areas for innovation in session implementation and collaborate with the broader Learning and Development team to address emerging learning opportunities. You'll execute on the eero L&D roadmap by meeting project and program deliverables on time, and you'll leverage AI tools to improve the efficiency and effectiveness of training development and delivery.

You'll track and report on key KPIs—including completion rates, learner retention, proficiency, and business impact—using data to iterate on content and strategy. You'll model accessibility as a primary tenet in all content, reinforce inclusive presentation methods, represent customer feedback to stakeholders across EMEA, and contribute to strategy development that enables scalable programs across the region.

A day in the life
As a Sr. Technical Trainer for eero CS, you'll start your day reviewing learner performance data and feedback to prioritize where training can have the greatest impact. You'll collaborate with business leaders to understand each audience's unique challenges, then iterate on training materials to sharpen the learning experience. Whether you're facilitating a live session, building self-paced content, or aligning with cross-functional partners on upcoming product launches, your focus will be on developing programs that measurably improve learner performance against key business outcomes.

About the team
The eero Learning and Development team is dedicated to empowering every customer-facing audience with the knowledge and skills they need to deliver exceptional support. We operate at the intersection of product expertise and instructional innovation, building scalable training programs that span multiple regions and modalities. Our team values curiosity, data-driven decision-making, and a relentless focus on the learner experience. We move fast, iterate often, and measure everything—because great training drives great customer outcomes.

BASIC QUALIFICATIONS

Experience in a training role, including technical training
Experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience working with fast-moving, high-performance teams and driving innovative solutions tailored to unique business environments
Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia
Experience working with data and leveraging analytics to make decisions
Experience in managing multiple, competing priorities simultaneously
Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troublshooting network
Experience explaining complex technical concepts to various business and technical audiences
Ability to travel both domestically and internationally (<25%)

PREFERRED QUALIFICATIONS

Bachelor's degree or equivalent
Experience working with Learning Management Systems (LMS) to track and measure training results and learning effectiveness
Knowledge of general AI tools
Strong preparation, organization, public speaking and classroom management skills
Proven analytical/technical aptitude
Prior experience with networking product lines a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

senior technical trainer jobs in london

Sr. Technical Trainer EMEA, eero

Senior Python Trainer

Training and Support SME (Military)

Sr. Technical Trainer

ITIL Implementation Consultant

Video Production Specialist - Freelance AI Trainer Project

Leadership and Management Trainer

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Senior Clinical Trainer

Project Coordinator

Python Coding Specialist - Freelance AI Trainer Project

LaTex Specialist (Fluent in German) - Freelance AI Trainer Project

IT Learning & Development (L&D) Manager

Kotlin Coding Specialist - Freelance AI Trainer Project

Head of Knowledge Management

ML Infrastructure Engineer

Coding Specialist (Fluent in German) - Freelance AI Trainer Project

Agentic Audio Specialist - Freelance AI Trainer Project

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