Service transition manager Work, Jobs in London (with Salaries)

Service Deliver Manager (SC Cleared)
CGI —Leatherhead
- Full-time
- Hybrid work
- Travel
- Organisational skills
- IT
Quick apply
Transition Relationship Manager
Just Group —London
- Full-time
- Microsoft Excel
- Project management
- Annual leave
9d
Service Delivery Manager
Aptitude Software —London
- Full-time
- Hybrid work
- Management
- Customer service
- Project management
- Employee assistance programme
- Life insurance
Quick apply
EV Infrastructure Project Manager
Approved Multi Services —London
- From £500 a day
- Hybrid work
- Engineering
- Project management
- Organisational skills
- Work from home
Quick apply
12d
Change Manager - Global PSA Programme (12 month FTC)
Civica —London
- Hybrid work
- Salesforce
- Organisational skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
B2B Delivery Manager
Laundryheap —London
- Full-time
- CRM software
- Microsoft Excel
- Sales
Quick apply
7d
Minor Works Project Manager
OCS Group —Isleworth
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Office
Quick apply
14d
Area Service Manager - Passenger Cars
BYD Europe —Hounslow
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
Associate Network Service Manager
Healios —London
- Up to £70,000 a year
- Full-time
- Remote
- Project management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Digital Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Transition Manager
Capgemini Sogeti —London
- Hybrid work
- Management
- AWS
- IT
Service Governance, ITSM & Incident Lead - BPL
Barclays —London
- Analysis skills
- IT
- Communication skills
9d
Change Manager
Macquarie Group Limited —London
- Full-time
- Continuous improvement
- Organisational skills
- Communication skills
- Annual leave
- Work from home
Senior Service Delivery Manager
Zenzero Solutions —London
- Analysis skills
- Project management
- Bachelor's degree
Senior Housing Standards Officer
Elmbridge Borough Council —Esher
- £49,775 - £53,461 a year
- Full-time
- Hybrid work
- Communication skills
- Time management
- Free parking
- Employee discount
8d
Senior Reporting Manager
Sizewell C —London
- £80,000 a year
- Part-time
- Hybrid work
- Travel
- Organisational skills
- IT
- Annual leave
6d
Transition & Close-Out Programme Support Officer - 18m FTC
Gov Facilities Services —London
- £39,579.20 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Project management
- Annual leave
- Employee assistance programme
Liaison Officer
Metrea Management LLC —London
- Full-time
- Hybrid work
- Travel
- Communication skills
- Annual leave
Quick apply
PMO Manager
Starr Companies —London
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Asset Transition Project Manager
WTW —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
11d

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Service Deliver Manager (SC Cleared)

CGI -
Leatherhead

Quick apply

Job details

Permanent | Full-time

Benefits

Company pension

Qualifications

ITIL Certification
ITIL
Organisational skills
IT
Communication skills

Full job description

At CGI, we deliver innovative technology solutions that help our clients achieve mission-critical outcomes. As a Service Delivery Manager, you will play a pivotal role in supporting the transition of a new on-premises cloud platform into live service for the Client.

Working across project and operational teams, you will help establish the processes, governance, and service management capabilities required to ensure a secure, reliable, and high-performing service. This is an exciting opportunity to take ownership of service delivery, influence operational readiness, and contribute to the success of a strategically important programme.

CGI was recognised in the Sunday Times Best Places to Work List 2025 and has been named a UK ‘Best Employer’ by the Financial Times. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a CGI Partner not just an employee. We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.

Due to the secure nature of the programme, you will need to hold UK Security Clearance or be eligible to go through this clearance.

This is a hybrid position with remote working available and occasional travel to Leatherhead.

Your future duties and responsibilities

In this role, you will be responsible for managing the live service for a new on-premises cloud solution being delivered to the Client. Working closely with technical, project, and customer stakeholders, you will help define, implement, and continuously improve the processes, procedures, and documentation required to support operational service delivery.

You will take ownership of service management activities, ensuring support arrangements are effective, well-documented, and aligned with customer expectations. As the service transitions into operation, you will play a key role in driving service excellence, maintaining stakeholder confidence, and ensuring the platform is supported through robust governance and operational processes.

Key responsibilities:

Lead & Manage live service delivery activities across the programme
Define & Maintain operational processes, procedures, and support documentation
Collaborate & Coordinate with project, engineering, and customer stakeholders
Monitor & Improve service performance and operational effectiveness
Establish & Mature service management governance and reporting
Support & Facilitate service transition and operational readiness activities
Manage & Communicate service issues, risks, and escalations
Drive & Enhance continuous service improvement initiatives

Required qualifications to be successful in this role

To be successful in this role, you will have experience delivering and managing IT services within complex environments. You will possess strong organisational and stakeholder management skills, with the ability to develop effective service processes and documentation. Experience supporting defence or government customers would be highly beneficial.
Essential qualifications and experience:

Proven experience in Service Delivery Management or IT Service Management roles
Strong documentation and process development skills
Experience managing operational services and support functions
Ability to engage effectively with technical and non-technical stakeholders
Strong communication, organisational, and problem-solving skills
Experience working with Ministry of Defence (MOD) customers or programmes
Ability to drive service improvements and operational best practice
UK Security Clearance or eligibility to obtain clearance

Desirable qualifications and experience:

ITIL certification or practical ITIL experience
Experience supporting cloud-based or hybrid infrastructure environments
Knowledge of service transition and operational readiness activities
Experience within defence, government, or highly regulated environments

Location: Remote with occasional travel to Leatherhead

#LI-RB8

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Quick apply

Refine Your Search

service transition manager jobs in london

Service Deliver Manager (SC Cleared)

Transition Relationship Manager

Service Delivery Manager

EV Infrastructure Project Manager

Change Manager - Global PSA Programme (12 month FTC)

B2B Delivery Manager

Minor Works Project Manager

Area Service Manager - Passenger Cars

Associate Network Service Manager

Digital Manager

Senior Transition Manager

Service Governance, ITSM & Incident Lead - BPL

Change Manager

Senior Service Delivery Manager

Senior Housing Standards Officer

Senior Reporting Manager

Transition & Close-Out Programme Support Officer - 18m FTC

Liaison Officer

PMO Manager

Asset Transition Project Manager

I want to receive the latest job alerts for service transition manager in london

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