Who are we?
Photonic Universe Ltd is one of the leading UK suppliers of solar and wind power products based in Orpington, South-East London. We provide solar panels, charging equipment, solar lighting systems, wind turbines, energy storage and other power products. Join us in the fast-growing Renewable Energy industry which supports excellent career opportunities, stability and security of jobs!
What is this programme?
Business Administration Apprenticeship Level 3 Programme at Photonic Universe offers you the perfect blend of studying for a qualification and working at the same time! It's like getting the best of both worlds. As an apprentice, you'll receive on-the-job training and practical experience while earning a wage. This means you'll be a part of our team and play a real role in our day-to-day tasks of the Operations Department, all while developing the skills and knowledge you need to succeed in your career.
What will you do?
As a Business Administration Apprentice focusing on Operations, you'll be an integral part of our company's behind-the-scenes success. You'll get to work closely with our skilled team, learning how to handle various administrative tasks and processes that keep our company running smoothly.
Your key responsibilities may include:
- Processing incoming orders and submitting instructions to warehouses for dispatch of goods;
- Booking couriers and organising dispatch of goods stored locally;
- Dealing with customer requests via phone and email, including new orders and follow-up inquiries;
- Resolving difficult situations with customers, such as missed or delayed deliveries, damages or other complaints;
- Updating customers with tracking numbers and dispatch status for their orders;
- Maintaining the database of customers and orders;
- Updating the product catalogue, setting sales, promotions etc.
What are we looking for?
We believe that everyone has potential, and no previous experience is required for this apprenticeship. We're seeking someone who is enthusiastic, eager to learn, and committed to their personal and professional growth. Here is what we are looking for in our ideal candidate:
- Strong written and verbal communication skills and a friendly attitude;
- Good organisational abilities and attention to detail;
- Team player who can also work independently when needed;
- Willingness to learn and take on new challenges;
- GCSE grades A*-C/9-4 in Maths & English.
What will you get?
In addition to the chance to build a solid foundation for your career and gain valuable experience and skills, as an apprentice, you will:
- Earn a salary;
- Have 27 fully paid holiday days plus public holidays;
- Receive a sick pay allowance to ensure your well-being;
- Embrace a casual dress code and a supportive, friendly team atmosphere;
- Be able to obtain a formal qualification at the end of the programme;
- Explore the possibility of securing a permanent position upon successful completion.
The role is based in our office in Orpington, South East London (postcode BR5 3QB). Standard working hours 9am-6pm Mon-Fri. The programme duration is 15 months.
Ready to power up your career in Renewable Energy and business administration? Don't miss this exciting opportunity! Send us your CV via Indeed today, and let's shape a greener future together.
Pay: £18,000.00 per year
Benefits:
- Company events
- Cycle to work scheme
- Sick pay
Work Location: In person
