Support advisor Work, Jobs in London (with Salaries)

Homeownership Advisor
Peabody —Westminster
- £35,122 a year
- CRM software
- Customer service
- Microsoft Office
9d
Direct Payments Advisor
Barnet Council —London
- Full-time
- Hybrid work
- Oracle
- Administrative experience
- Presentation skills
- Annual leave
- Flexitime
Sales Advisor
Hotel Chocolat —London
- £14.15 an hour
- Part-time
- Hotel
- Café
- Employee discount
4d
Employment Advisor
Ingeus UK —Brent
- £31,930 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
12d
Student Support Officer and Independent Sexual Violence Advisor
University College London —London
- £43,981 - £52,586 a year
- Full-time
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
5d
Brent Hubs Advisor
Brent Council —Brent
- £37,692 - £39,276 a year
- Full-time
- Annual leave
- Employee assistance programme
4d
ZARA IN STORE HR ADVISOR
INDITEX —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Onboarding Advisor
tiney —London
- £31,500 - £47,000 a year
- Hybrid work
- In-person
- Annual leave
- Work from home
Restart Advisor
Ingeus UK —Wandsworth
- £31,930 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
8d
Health and Wellness Sales Advisor
Boots —London
- £16 an hour
- Weekend availability
- Sales
- Customer service
- No experience needed
- Employee assistance programme
- Employee discount
Client Care Advisor
Vets for Pets —London
- Part-time
- Computer literacy
- Employee discount
11d
Warehouse Operative
Gist Limited —Enfield
- £89 an hour
- Overtime
- Warehouse experience
- Free parking
- Paid training
Health Advisor/FOH
MyHealthcare Clinic —Swiss Cottage
- £28,500 a year
- Overtime
- Hospitality
- Customer service
- English
- Employee discount
Quick apply
10d
Seasonal Sales Advisor - Covent Garden
Whittard of Chelsea —London
- £14.24 an hour
- Weekend availability
- Sales
- Communication skills
- Store discount
- Employee discount
Accommodation Advisor
University College London —London
- £31,904 - £35,575 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
3d
Customer Advisor
Boots —Epsom
- £13.02 - £15.10 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
Customer Care Advisor
Voo Veterinary Group —Fulham
- £25,500 - £30,000 a year
- Part-time
- Microsoft Word
- Front desk
- IT
- Annual leave
- Employee discount
Quick apply
12d
Smoke Free Advisor
Change Grow Live —Bromley
- £26,296.03 - £27,165.10 a year
- Every weekend
- Microsoft Office
- Driving
- In-person
- Annual leave
- Employee assistance programme
8d
Student Support Advisor
Avado —London
- £27,000 a year
- Full-time
- Customer service
- Organisational skills
- SharePoint
- Employee assistance programme
Quick apply
Part Time Customer Service Advisor
Leyland SDM —London
- £12.85 an hour
- Part-time
- Customer service
- Organisational skills
- IT

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Homeownership Advisor

Peabody -
Westminster

Apply Now

Job details

£35,122 a year
9 days ago

Benefits

Company pension
Paid volunteer time

Qualifications

CRM software
Customer service
Microsoft Office
Administrative experience
Organisational skills
IT
Communication skills

Full job description

Our Vacancy

Are you passionate about delivering excellent customer service and helping homeowners navigate their homeownership journey? If so, this could be the perfect opportunity to join Peabody.

As a Homeownership Advisor, you’ll be the first point of contact for our homeowners, providing information, guidance and support across a wide range of enquiries. You’ll work to resolve issue while ensuring more complex cases are managed efficiently through collaboration with colleagues across the business.

We’re on an exciting journey where we’re creating a Homeownership Hub over the next few months, where you’ll have the opportunity to learn and develop your skills in delivering an outstanding homeowner experience. This is a varied and customer-focused role where you’ll support administrative processes, maintaining accurate records and working closely with both internal and external stakeholders to ensure homeowners receive a high-quality service.

What you’ll do

Act as the first point of contact for homeowners, responding to enquiries via phone, email, and other communication channels.
Complete the full training programme and apply your knowledge to deliver an excellent customer experience.
Manage mailboxes and CRM cases, ensuring enquiries are handled accurately and within agreed timescales.
Maintain accurate records and comprehensive case notes to support effective case management.
Issue instructions to valuers and solicitors, tracking progress and recording completion details.
Work collaboratively with colleagues across Customer Services, Sales Operations, Marketing, Repairs, and other areas of the business.
Build effective working relationships with external stakeholders, including solicitors and valuers, ensuring a professional and positive customer experience.

This is an exciting opportunity to join a dedicated team and make a real difference to the experience of Peabody homeowners by providing expert support, excellent service, and effective solutions every day.

What you’ll need

You’re a customer-focused professional who is passionate about delivering a positive homeowner experience. You enjoy solving problems, working collaboratively with others and taking ownership of enquiries from start to finish. You’re highly organised, adaptable, and able to manage multiple priorities in a fast-paced environment while maintaining excellent attention to detail.

You will also have:

Experience working within a housing, homeownership, or customer service environment.
Excellent written and verbal communication skills, with the ability to engage confidently with a wide range of stakeholders.
The ability to work independently, manage competing priorities, and meet deadlines and performance targets.
Good IT skills, including experience using CRM systems, Microsoft Office applications, and case management systems.
A flexible and adaptable approach, with the ability to work effectively in a changing environment.
Strong organisational and administrative skills with the ability to multitask and maintain accurate records.
A positive, approachable attitude and commitment to continuous learning and development.
A passion for delivering excellent service and embodying Peabody’s values in every interaction.

What We Offer

Up to 30 days’ annual holiday, plus bank holidays
Two additional paid volunteering days each year
Flexible benefits scheme, including family friendly benefits and access to a discount portal
4 x salary life assurance
Up to 10% pension contribution
Professional development and opportunities to broaden your experience

Why Join Us?

When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.

Please read before applying

You must have the right to work in the UK; we are unable to provide visa sponsorship.

We reserve the right to close this advert early if we receive a high volume of suitable applications.

Our Assessment Process

Our fair, inclusive and transparent recruitment process involves a video interview on either 6th or 7th August.

If you have any questions about this role, please email Talent Specialist, Charlene at [email protected]

Apply Now

Refine Your Search

support advisor jobs in london

Homeownership Advisor

Direct Payments Advisor

Sales Advisor

Employment Advisor

Student Support Officer and Independent Sexual Violence Advisor

Brent Hubs Advisor

ZARA IN STORE HR ADVISOR

Onboarding Advisor

Restart Advisor

Health and Wellness Sales Advisor

Client Care Advisor

Warehouse Operative

Health Advisor/FOH

Seasonal Sales Advisor - Covent Garden

Accommodation Advisor

Customer Advisor

Customer Care Advisor

Smoke Free Advisor

Student Support Advisor

Part Time Customer Service Advisor

I want to receive the latest job alerts for support advisor in london

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