University student wellbeing advisor Work, Jobs in London (with Salaries)

Customer Service Advisor - Part Time
YourTRIBE —London
- £16,500 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
3d
Customer Service Advisor
YourTRIBE —London
- £28,000 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
3d
Program Assistant - London
Verto Education —London
- Temporary
- English
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
Quick apply
Inclusive Learning Advisor - Warrington
Myerscough College —Walton-on-Thames
- £24,522 a year
- University
- Annual leave
- Employee assistance programme
Resident Assistant
Verto Education —London
- £200 - £225 a week
- Temporary
- Microsoft Excel
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Disability & Neurodiversity Manager
SOAS University of London —London
- £51,902.57 - £61,048.57 a year
- Full-time
- Leadership
- School
- Annual leave
- Employee assistance programme
10d
Strategic Research Development Manager (Maternity Cover)
Imperial College London —South Kensington
- £57,785 - £62,452 a year
- Full-time
- Project management
- Annual leave
12d
PhD Research Scientist Intern - Foundational Research
Thomson Reuters —London
- Full-time
- Hybrid work
- Azure
- Doctoral degree
- Master's degree
Clinical Fellow - Diabetes & Endocrinology
Barking Havering and Redbridge University Hospitals NHS Trust —Romford
- £54,499 a year
- 12 hour shift
1d
Senior Clinical Fellow - Neurosurgery
Barking Havering and Redbridge University Hospitals NHS Trust —Romford
- £67,325 a year
- 12 hour shift
- Supervising experience
- Leadership
5d

Other jobs to consider

Find your next job by exploring related positions.

Student and Academic Support Officer - (0.4 FTE)
SOAS University of London —London
Enhanced Family Leave: We offer enhanced maternity, paternity & partner leave, and shared parental leave to support you during significant life events.
£14,299.83 - £16,883.03 a year
1d
Student Experience Team Member
Unite Students —London
You`ll also have access to 20% student rent at any of our direct let properties for your children, siblings, their children, or any student of depends on you!
£29,160 a year
1d

I want to receive the latest job alerts for university student wellbeing advisor in london

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

university student wellbeing advisor jobs near london

Customer Service Advisor - Part Time

YourTRIBE
London

Quick apply

Job details

Part-time
£16,500 a year
3 days ago

Qualifications

Microsoft Word
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience

Full job description

CUSTOMER SERVICE:

Be a friendly face and the first point of contact for our students as they enter their home. Get to know the students - Where and what do they study? What do they love? What would they like to see in the accommodation? What may they be struggling with? Relationship building is critical.

Respond to enquiries from our via email, telephone, face to face, in-house applications, and platforms such as WeChat and WhatsApp.

Engage in an upbeat and positive manner.

Support our students by keeping them informed via our various communication channels and ensure they are kept updated and informed with necessary information.

Support and signpost students to local/University lead wellbeing services and support.

Respond to student requests and complaints, and work with the Operations team to resolve issues promptly.

SALES AND MARKETING:

End-to-end pipeline management - from initial contact to check in date and beyond their stay. Delivering a tailored approach to every potential booking based on the customer's preference. Manage sales leads and follow up on enquiries in a timely and professional manner. Maintain accurate and up-to-date records of sales and customer interactions via Hubspot. Conduct tours of our properties, highlighting the features and amenities.

Assisting and promoting events with our students and outreach sales events with a focus on conversion tactics and upselling.

Assist with the planning and execution of marketing and promotional activities.

Help creating content for internal and external social media sites promoting YourTRIBE. Prepare documentation and send out information for new tenants.

ADMINISTRATION:

Overall general administrative tasks for the site such as answering the phones, returning emails, produce written correspondence, printing and filing documents.

Liaising with partners and stakeholders of YourTRIBE.

Contribute to the delivery of all property KPIs including debt, sales, audits, and customer satisfaction surveys.

Ensure a high standard of property presentation, including reception and communal areas, show flats and customer rooms, taking steps to resolve any issues found.

Complete internal processes in relation to debt management.

Complete internal processes in relation to tenancy management.

SAFETY AND COMPLIANCE:

Conduct termly inspections of the property to identify maintenance and repair needs.

Organise and prioritise resident-reported maintenance requests promptly and efficiently in line with SLA’s (Service Level Agreements) 3

Liaise with, provide access to, all contractors and tradespersons, highlighting any areas of concern to the Maintenance Team.

Assist the team in maintaining compliance with local building codes and health regulations. EXPERIENCE AND KNOWLEDGE Essential:

Previous experience in a customer facing/administrative role.

Great teamworking and customer service skills

Ability to be proactive with strong problem-solving skills and initiative.

Highly organised with the ability to multi-task on a regular basis

Resilience and adaptability, as well as a great cultural diversity awareness.

Desirable:

Previous experience of working within the Purpose Built Student Accommodation sector. Previous experience of working without supervision.

Intermediate skills in using MS Office and CRM software including:

In-life app management

Job Type: Part-Time

Location: In person

Pay: £16,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

university student wellbeing advisor jobs in london

Customer Service Advisor - Part Time

Customer Service Advisor

Program Assistant - London

Inclusive Learning Advisor - Warrington

Resident Assistant

Disability & Neurodiversity Manager

Strategic Research Development Manager (Maternity Cover)

PhD Research Scientist Intern - Foundational Research

Clinical Fellow - Diabetes & Endocrinology

Senior Clinical Fellow - Neurosurgery

Other jobs to consider

I want to receive the latest job alerts for university student wellbeing advisor in london

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected