User researcher civil service Work, Jobs in London (with Salaries)

User Researcher
Parliamentary Digital Service —London
- £45,359 - £51,885 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
13d
Senior User Researcher
Government Digital Service —London
- £57,171 - £70,834 a year
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
9d
Interpretation Developer
The National Archives —Kew
- £33,784 a year
- Weekend availability
- Presentation skills
- Travel
- Annual leave
4d
Service Designer
UK Export Finance —London
- £48,750 - £59,559 a year
- Full-time
- Presentation skills
- Agile
- Communication skills
3d
Senior UX Researcher
Utility Warehouse —London
- Full-time
- Hybrid work
- Employee discount
- Gym membership
Quick apply
Delivery Manager (i.AI)
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee discount
6d
Senior Performance Analyst (AI Chat)
Government Digital Service —London
- £56,850 - £70,834 a year
- Full-time
- Hybrid work
- Data analysis skills
- Presentation skills
- APIs
- Annual leave
- Employee assistance programme
2d
Lead Service Designer
Department for Business and Trade —London
- £65,826 - £81,674 a year
- Part-time
- Hybrid work
- Presentation skills
- Continuous improvement
- Mentoring
6d
Senior Policy Advisor - Public Sector Data Value
Department for Science, Innovation & Technology —London
- £44,620 - £52,090 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Agile
- Annual leave
- Employee discount
5d
Product Manager
Government Digital Service —London
- £56,850 - £70,834 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
11d
Senior Delivery Manager (i.AI)
Department for Science, Innovation & Technology —London
- £61,620 - £68,570 a year
- Part-time
- Hybrid work
- Presentation skills
- Agile
- Annual leave
- Employee discount
6d
Research Software Engineer
The British Library —St Pancras
- £43,867 a year
- Full-time
- Presentation skills
- Machine learning
- Communication skills
6d
Applied AI Architect, Public Sector
Anthropic —London
- £165,000 - £190,000 a year
- Hybrid work
- Sales
- Master's degree
- Bachelor's degree
- Flexible schedule
Senior Design Program Manager, UX Design
PlayStation Global —London
- Hybrid work
- Communication skills
Quick apply
10d
IT Systems & Infrastructure Engineer - Security
L3Harris Technologies —London
- Hybrid work
- AWS
- Bachelor's degree
- Travel
- Gym membership
12d
Senior Security Software Research Engineer
L3Harris Technologies —London
- Windows
- C++
- Mentoring
- Gym membership
ML Infrastructure Lead
iProov —London
- Full-time
- Hybrid work
- Master's degree
- Machine learning
- Mentoring
- Annual leave
- Employee discount
Quick apply
Senior IT Infrastructure Engineer
The National Archives —Kew
- £50,569 a year
- Full-time
- Azure
- Microsoft Office
- AWS
- Annual leave
2d

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Senior User Researcher - 12 month FTC
Our Future Health —London
Experience conducting user research for digital products and services, with the confidence to plan, lead and deliver studies independently.
£65,000 a year
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Senior User Researcher
Government Digital Service —London
DSIT does not normally offer full home working (i.e. working at home); but we do offer a variety of flexible working options (including occasionally working…
£57,171 - £70,834 a year
9d

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User Researcher

Parliamentary Digital Service -
London

Apply Now

Job details

Full-time
£45,359 - £51,885 a year
13 days ago

Benefits

Annual leave
Company pension

Qualifications

User research
Communication skills

Full job description

Job details

Salary

Band: B1 Salary Range: £45,359 - £51,885

Contractual hours

Basis

Full Time

Employer

Parliamentary Digital Service

Additional Information

Contract Type: Permanent Interview Date: Thursday 2nd July Interview Location: Remote (MS Teams) Interview Format: Presentation and Interview

Job category/type

Digital, IT, Research/Policy

Date posted

08/06/2026

Job reference

REQ000028

The Opportunity

We are looking for a skilled User Researcher to champion a user-centred approach and shape the digital landscape of UK Parliament. Reporting to the User Research Lead, you will work within a multidisciplinary team to generate high-impact, evidence-led insights that directly inform the design and delivery of our internal and external digital products and services.

As a key advocate for the user, you will bridge the gap between complex research findings and product strategy, translating technical data into actionable recommendations for stakeholders across the organisation. You will be responsible for navigating unique and complex environments, ensuring that both technical and non-technical colleagues understand the value of user-centred design in building excellent, accessible experiences. This is a unique opportunity to influence high-profile projects, collaborating across the Digital Service to ensure our digital products are intuitive, inclusive, and fit for the needs of a modern Parliament.

What You Need

User focus: You are confident in helping colleagues to understand the value of user research and can support teams to utilise research findings in the design, delivery and improvement of products and services, ensuring outcomes are user focussed.
Research methods and practices: You are well versed with a range of research methods and user-centred practices, and can plan and conduct user research using a variety of research methods, including contextual research, ad-hoc and lab usability testing, and in-depth interviewing.
Inclusive: You perform inclusive research that is legally and ethically compliant, and advocate for inclusive practices that help teams deliver accessible services that work for all users.
Communication: You are a skilled communicator and can advocate for user research as a discipline and engage less knowledgeable and sceptical colleagues and stakeholders, building productive working relationships with them.
Critical thinking and influence: You have strong critical thinking and problem-solving skills with the ability to see the bigger picture and you can translate business problems and user needs into relevant, actionable research plans and objectives.
The ability to pass security clearance, backed by the right to work in the UK

About The Team

The Digital Delivery team is a new function in the Parliamentary Digital Service, bringing together the capabilities needed from across PDS to form lean, collaborative, multi-disciplinary teams that manage the full lifecycle of our products. Organised into Value Streams that align with Parliament’s business capabilities, our work reflects the breadth of Parliament’s impact. The teams formed around our products work with an agile mindset, embodying our vision of:

‘Working with integrity to deliver high quality outcomes at pace. Doing our best work together, to empower a modern Parliament.’

About Us

UK Parliament is steeped in history and tradition. It is an important part of UK life and we need to ensure as many people as possible can engage with its work. This is why we are at the start of a huge transformation programme powered by technology. The Parliamentary Digital Service (PDS) works with the House of Commons and the House of Lords with all their IT and digital needs. We are here to realise the digital ambitions of a modern Parliament and welcome you to join us in building a digital democracy.

Our Package

In addition to your salary, we offer an attractive range of benefits including but not limited to:

Generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays
Generous maternity pay policy up to 6 months full pay
Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%
On-site gym, nursery, catering, post office, travel office and GP
Flexible options including hybrid working and family friendly policies

How To Apply

Please make sure you’re clear on the requirements of the role these can be found in the Job Description. To apply you will need to upload an anonymised copy of your CV demonstrating your experience and provide written statements (maximum of 500 words) to outline your experience for Criterion 1,2 and 3. The Criterion can be found in the Person Specification on the Job Description.

Our application process is anonymous, Please do not include any personal information on your CV that could identify you. This includes the filename.

Interview Questions

All candidates selected for an interview for this role will receive the core set of interview questions a few days in advance of the interview date. This is to help you feel more prepared and therefore comfortable during your interview, which we hope will help you to demonstrate effectively how you meet the criteria for the role.

Our Culture

For our people, we provide an amazing opportunity to bring their talents to an institution that sits right at the heart of society in the UK. We are helping to change UK Parliament and strengthen democracy. What matters here is your potential for growth and your commitment to playing your part in our ongoing success.

We are passionate about providing an environment which promotes inclusion, diversity and equality. Regardless of your age, gender, ethnicity, beliefs or any of the other things that make you, you. We welcome applications from people who feel under-represented in the workforce. This includes those who may feel disadvantaged because of their socioeconomic circumstances.

User Researcher

Apply Now

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user researcher civil service jobs in london

User Researcher

Senior User Researcher

Interpretation Developer

Service Designer

Senior UX Researcher

Delivery Manager (i.AI)

Senior Performance Analyst (AI Chat)

Lead Service Designer

Senior Policy Advisor - Public Sector Data Value

Product Manager

Senior Delivery Manager (i.AI)

Research Software Engineer

Applied AI Architect, Public Sector

Senior Design Program Manager, UX Design

IT Systems & Infrastructure Engineer - Security

Senior Security Software Research Engineer

ML Infrastructure Lead

Senior IT Infrastructure Engineer

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