Prop maker Work, Jobs in London Kt19 (with Salaries)

VodafoneThree - Customer Experience Specialist
Vodafone —London
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Employee discount
5d
Business Development Representative | UK
Cast AI —London
- Remote
11d
Senior Environment Artist
Brightrock Games —London
- Remote
Quick apply
9d
C++ Quantitative Developer in a prominent prop-trading house
J.K. Barnes —London
- Doctoral degree
- Computer Science
- Engineering
Enterprise Account Executive - UK
Chainguard —London
- Remote
- Sales
- Travel
- Agile
Quick apply
Quantitative Developer - iSAM Securities
iSAM Securities —London
- System design
- C++
Senior Software Engineer
Mako —London
- Hybrid work
- C++
- Mentoring
- Python
Quick apply
FAC Reinsurance Pricing Actuary
Gallagher Re —London
- AI
- Analytics
- Employee stock purchase plan
- Life insurance

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prop maker jobs near london kt19

VodafoneThree - Customer Experience Specialist

Vodafone -
London

Apply Now

Job details

Full-time
5 days ago

Benefits

Company pension
Employee discount
Paid volunteer time

Qualifications

Stakeholder collaboration
Stakeholder liaison
Analysis skills
Multidisciplinary collaboration
Root cause analysis
Communication skills
Project progress tracking

Full job description

Location: Speechmark, London + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working hours: Full time 37.5 hours per week – Monday to Friday

Hybrid

We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are

We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.

We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.

We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.

You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.

Why VodafoneThree

Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.

We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.

You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.

We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.

Be a part of our Consumer team where creating and developing products, services and propositions is at the forefront. From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.

What you’ll do

Own and lead priority initiatives to support planning, prioritisation and delivery of the Vodafone Mobile CX plan
Define key CX drivers and underlying problems or opportunities to address (incl. deep dives/ root cause analysis)
Develop insights to shape the programme, considering customer, regs, ops and commercial impacts
Present insight & recommendations to L3 decision makers, influencing investment and prioritisation decisions
Lead delivery of mobile CX workstreams end to end, aligning cross functional owners, managing dependencies, escalating blockers and tracking delivery through to measurable customer benefits
Own programme updates for mobile CX governance, monitoring & reporting KPIs, ensuring clarity on overall plan status, risks, dependencies, -preparing CR capex investment options and decisions required
Drive prioritisation of defect fixes, CRs and remediation initiatives
Participate in testing, debugging, and continuous delivery pipelines

Who you are

Strong understanding of consumer mobile, customer journeys, processes, systems and CX drivers
Experience of root‑cause analysis techniques and customer journey problem solving
Strong analytical and problem-solving skills with the ability to interpret complex data and translate it into clear insights and recommendations
Proven ability to influence senior stakeholders and collaborate across diverse teams— Product, Props, Technology, Operations, Networks to drive prioritisation and delivery
Excellent communication and presentation skills, able to simplify complexity and influencing L3 leaders
Ability to manage multiple workstreams, deadlines and stakeholder expectations
Experience in Customer Experience, Business Improvement or Transformation or Consulting roles preferable

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

We believe that everyone has valuable contributions to make. As a Disability Confident Employer, we actively encourage individuals with disabilities to apply for positions within our team. Through the ‘Offer an Interview’ scheme, we aim to offer interviews to a fair and proportionate number of applicants with disabilities who best meet the essential criteria for our vacancies. If you would like to participate in the scheme, you will have the opportunity to indicate this on your application.

What we offer

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.

Need to Know

We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.

We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.

During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

#VodafoneThree
#LI-Hybrid

Apply Now

Refine Your Search

prop maker jobs in london kt19

VodafoneThree - Customer Experience Specialist

Business Development Representative | UK

Senior Environment Artist

C++ Quantitative Developer in a prominent prop-trading house

Enterprise Account Executive - UK

Quantitative Developer - iSAM Securities

Senior Software Engineer

FAC Reinsurance Pricing Actuary

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