Help us make a difference to people with life-limiting illnesses…
- £25,169 FTE, £20,135 pro rata
- Part time, 30 hours per week
- Fixed term, 12 months
At The Myton Hospices, we provide specialist care and support for people with life-limiting illnesses, and their loved ones, from the point of diagnosis to end of life. We are a much-loved and well supported charity, at the heart of our community. We have three hospices, a range of community services, and 26 charity shops in Coventry and Warwickshire.
About the role
Join our Retail team as our Online Sales Manager. You’ll be leading and growing The Myton Hospices’ online retail sales and maximising income from donated goods through digital marketplaces.
You will be responsible for developing our online sales operation to deliver sustainable income growth, outstanding customer service and an excellent supporter experience.
This fixed term role will be for 12 months and based on site in our shops in Rugby, with regular travel required to other sites across Coventry and Warwickshire.
As our Online Sales Manager, you’ll be:
- Developing and implementing an ambitious online sales plan that increases income year on year.
- Maximising the value of donated goods through effective online merchandising and commercial decision making.
- Expanding Myton’s presence across appropriate online marketplaces, including eBay, and identifying opportunities for future growth.
- Targeting and maximising income from vintage, luxury fashion, collectables, and specialist marketplaces.
- Delivering an outstanding customer experience across all online sales channels.
- Working collaboratively with Retail Managers and shop teams to maximise the supply of suitable stock.
- Recruiting, training and supporting staff and volunteers involved in online sales.
- Promoting innovation, continuous improvement and best practice across the online retail operation.
This role is vital to our work, because you’ll be bringing essential income that helps to fund care and support for people with life-limiting illnesses and their families.
About you
We are seeking an Online Sales Manager with:
- Experience of working in a retail environment
- Commercial retail knowledge
- Digital sales experience
- A passion for growing online sales, analysing performance and identifying new opportunities
- Experience of trading/selling products online through eBay or other online marketplaces.
- Customer service experience
- Team leadership, organisation and prioritisation skills
- Commercial mindset
- Attention to detail and good written communication skills
- The right to work in the UK (we cannot provide sponsorship)
Other roles you may have experience of could include: E-Commerce Manager; Digital Marketing; Retail Manager; Store Manager; Business Development.
This role requires an enhanced DBS check including the children’s barred list because you will be managing some volunteers under the age of 16. We will arrange and cover the cost of this check if you’re offered the role.
We are committed to building an inclusive workplace and encourage everyone to bring their true selves to work. However you identify, and whatever background you bring with you, we welcome you to apply. If there are any adjustments that would help improve your experience with Myton, we encourage you to share this with us.
We particularly welcome applications from people with disabilities and from ethnic minorities, who are currently under-represented in our hospices. We also believe our interview process should be inclusive and transparent. If there is anything missing, or a way we can improve, please do let us know.
Benefits of working at Myton
Myton is an amazing place to work, where the role every person plays has a positive impact for our patients, living with terminal illnesses, and their families. In recognition of this, we offer a wide range of employee benefits including:
- Increased employer pension contribution
- 28 days annual leave + bank holidays, increasing with long service
- Winter savings scheme
- Discount schemes including Blue Light Card
- Death in service benefit
- Employee wellbeing programme
- Colleague Support Service: confidential financial, legal & mental health support
- Cycle to work scheme
- Free feminine hygiene products
- 24/7 GP appointments
How to apply
You're welcome to apply either via Indeed or directly on our website (our website form is quick to complete - simply fill in your contact details and upload your CV): https://www.mytonhospice.org/join-us/vacancies/application-form/?jid=75225 Please note that if you apply on Indeed, we will send you an optional, anonymous form separately, to enable equal opportunities monitoring.
If you would prefer a paper application form, or if you have any questions including support or adjustments, please contact HR on 01926 838 849, [email protected] or by post: HR, Warwick Myton Hospice, Myton Lane, Warwick, CV34 6PX.
We now share interview questions with all candidates in advance, to help reduce nerves and enable you to truly show your best abilities. You are also welcome to bring any notes with you to your interview, if you would find this helpful.
Job Types: Part-time, Fixed term contract
Contract length: 12 months
Pay: £25,169.00 per year
Benefits:
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
Work authorisation:
- United Kingdom (required)
Work Location: In person
