Implementation lead Work, Jobs in Long Crendon, Bkm (with Salaries)

IT Helpdesk Team Lead
Affinity Trust —Thame
- £43,079.96 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
9d
System Support Lead
Atlas Workplace Services —Didcot
- £35,000 - £45,000 a year
- Oracle
- SQL
- Analysis skills
Quick apply
Paid Media Manager
Invanity Marketing —Haddenham
- From £45,000 a year
- Full-time
- IT
- In-person
- Marketing
- Sick pay
Quick apply
Implementation Consultant
Zift Solutions —Oxford
- Full-time
- Salesforce
- Analysis skills
- Project management
Quick apply
14d
Change & Delivery Lead - Defined Contributions/ Master Trust
XPS Pensions Group —Reading
- Full-time
- Remote
- Continuous improvement
- Employee discount
- Referral programme
13d
Organisational Capacity and Leadership Development Lead for the NIHR Applied Research Collaboration (ARC) Thames Valley
University of Oxford —Oxford
- £39,424 - £43,984 a year
- Full-time
- Analysis skills
- No degree
- Communication skills
- Annual leave
ERP Change Lead Ariba
Thames Water Utilites —Reading
- £70,000 a year
- Full-time
- ERP systems
- Communication skills
Operational Excellence Lead
Dawsongroup —Willen
- Full-time
- Analysis skills
- Continuous improvement
- Travel
Quick apply
Supply Chain Planning Lead
McCormick —Haddenham
- Azure
- Computer Science
- Bachelor's degree
Project Support Officer
Milton-Keynes-Council —Milton Keynes
- £32,061 - £36,363 a year
- Microsoft Powerpoint
- Data analysis skills
- Project management
- Annual leave
- Work from home
Project Manager
Milton-Keynes-Council —Milton Keynes
- £42,839 - £47,181 a year
- Analysis skills
- Presentation skills
- No degree
- Annual leave
- Work from home
Process Discipline Lead - Warrington or Abingdon
Orano —Abingdon
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
9d
Head of Operations (National)
GRS Group —Houghton Regis
- Full-time
- Hybrid work
- ERP systems
- Construction experience
- Leadership
- Employee assistance programme
Quick apply
9d
Senior Benefits Risk Management Lead
Bayer —Reading
- £110,000 - £130,000 a year
- Full-time
- Hybrid work
- English
- Leadership
- Communication skills
- Annual leave
- Employee discount
Services Programme Manager
Guideposts Trust —Witney
- £40,000 - £45,996 a year
- Full-time
- Management
- Travel
- Agile
- Health & wellbeing programme
- Referral programme
Quick apply
9d
Associate Director of AI Implementation
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £94,356 - £108,814 a year
- Full-time
- Annual leave
7d
Assistant Business Manager
Berrycroft Community Health Centre —Aylesbury
- £42,000 - £43,500 a year
- Full-time
- Management
- GP surgery experience
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
8d
Director of Technology and Operations
FCDO Services —Hanslope
- £81,000 - £117,800 a year
- Full-time
- Computer Science
- Presentation skills
- IT
Operations and Project Manager
Generations Church Milton Keynes —Milton Keynes
- £28,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Project management
- Annual leave
Quick apply
6d
Group HRMS Implementation Manager (Contract Rol...
ITAB —Hemel Hempstead
- English
- Project management
- Travel
12d

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IT Helpdesk Team Lead

Affinity Trust -
Thame

Quick apply

Job details

Full-time
£43,079.96 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme

Qualifications

Microsoft Windows Server
Azure
Software troubleshooting
Customer service
Supervising experience
ITIL
IT support
Mobile device management
SharePoint
IT
Communication skills
Active Directory
Intune

Full job description

Job Introduction

Role: IT Helpdesk Team Lead
Location: Monday - Friday at Head Office in Thame, Oxfordshire
Salary: £43,079.96 per annum
Hours: 37.5 hours per week
Contract: Permanent
Reports to: Head of IT
Travel: Occasional travel to other Affinity Trust locations may be required

IT Helpdesk Team Lead

We are looking for an experienced IT Helpdesk Team Lead to manage our IT Support Team and ensure colleagues receive a responsive, professional and effective support service.

You will oversee helpdesk activity, act as an escalation point for complex issues, identify service trends and drive continuous improvement across IT support processes.

What you will do

Lead, coach and develop the IT Support Team.
Allocate, prioritise and monitor helpdesk tickets to meet service standards.
Resolve and escalate complex IT issues as needed.
Review ticket trends and recommend service improvements.
Maintain the helpdesk ticketing system and self-help portal.
Support Windows devices, Microsoft 365, printers, networks, mobile devices and other IT systems.
Support IT security processes, user access, device compliance and safe handling of data.
Evaluate new systems and solutions, providing practical feedback on usability, security and impact.

About you

You will have experience in IT support or service desk work, alongside the confidence to lead a small team. You will be organised, proactive and committed to delivering excellent customer service.

What we are looking for

Experience in an IT support or service desk environment.
Experience leading, supervising or supporting a small team.
Strong communication and customer service skills.
Good knowledge of Microsoft 365, Windows 11 and common business applications.
Experience troubleshooting hardware, software, connectivity, printer and peripheral issues.
Understanding of networks, wireless technologies and mobile device management.
Working knowledge of Active Directory, Windows Server, Azure, SharePoint, Intune, IT security and data protection.
Relevant technical qualification, equivalent experience or evidence of ongoing IT development.

It would be great if you also have

Experience in a social care, charity or multi-site organisation.
Experience supporting system implementation or service improvement projects.
Knowledge of ITIL principles or service management best practice.
Microsoft, CompTIA, ITIL or equivalent certification.

*Please see attachment for full job description*

What will we do?

31 days’ annual leave (inc. bank holidays), rising with service
Health cash plan, Pension, Life assurance, Employee Assistance Programme
Blue Light Card, option to buy extra annual leave

Inclusion, accessibility and our commitment to diversity

Diversity is key to what we do. Life would be dull, and change slow, if we all thought the same way. We want colleagues who bring different perspectives, backgrounds and experiences, and we know this makes us stronger and better for the people we support.

We are committed to being Disability Confident and we guarantee to interview all applicants with a disability who meet the minimum criteria for the vacancy.

We’re also committed to making our recruitment process as accessible as possible. If you need any reasonable adjustments at any stage, for example, accessible formats, support with the application form or adjustments for interview, you can tell us in your application or contact our recruitment team to discuss what you need.

Ready to join us?

If you’re ready to drive new commercial opportunities that make a real impact, connecting with colleagues to build strong relationships, making a real difference in a values-led charity, this could be your next role.

If you are offered the role, you will be required to have a DBS check at the relevant level, which we’ll cover the cost for.

INDHOF

Quick apply

Refine Your Search

implementation lead jobs in long crendon, bkm

IT Helpdesk Team Lead

System Support Lead

Paid Media Manager

Implementation Consultant

Change & Delivery Lead - Defined Contributions/ Master Trust

Organisational Capacity and Leadership Development Lead for the NIHR Applied Research Collaboration (ARC) Thames Valley

ERP Change Lead Ariba

Operational Excellence Lead

Supply Chain Planning Lead

Project Support Officer

Project Manager

Process Discipline Lead - Warrington or Abingdon

Head of Operations (National)

Senior Benefits Risk Management Lead

Services Programme Manager

Associate Director of AI Implementation

Assistant Business Manager

Director of Technology and Operations

Operations and Project Manager

Group HRMS Implementation Manager (Contract Rol...

I want to receive the latest job alerts for implementation lead in long crendon, bkm

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