Customer experience leader Work, Jobs in Longlevens, Gls (with Salaries)

Duty Manager
The Range —Gloucester
- Full-time
- Management
- Customer service
- Supervising experience
- Store discount
- Annual leave
Quick apply
3d
Head of Contact Centre Sales and Customer Experience
JG Travel Group —Cheltenham
- Full-time
- Sales
- Customer service
- Analysis skills
- Employee discount
- Referral programme
Quick apply
2h
Urban Outfitters Team Leader - Cheltenham, UK
Urban Outfitters —Cheltenham
- Part-time
- Sales
- Communication skills
- Annual leave
- Employee assistance programme
Part-time Customer Service Manager
International Workplace Group plc —Gloucester
- Up to £19,000 a year
- Part-time
- Customer service
- Restaurant
3d
Area Manager - Operations
Caprinos pizza limited —Swindon
- £35,000 - £38,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Flexitime
- Employee discount
Quick apply
1d
Practice Operations & Patient Experience Manager
Organic Family Chiropractic —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Health & wellbeing programme
- Employee discount
Quick apply
7d
Customer Experience Manager
Dunelm —Gloucester
- Weekend availability
- Management
1d
Corporate Centre Manager - Education
Kip McGrath Education Centres UK Support Office —Gloucester
- £30,000 - £35,000 a year
- Full-time
- Social media management
- Microsoft Office
- Bachelor's degree
- Health & wellbeing programme
- Flexitime
Quick apply
8d
Senior Scan Assistant
Window to the Womb Gloucester —Gloucester
- £13.50 an hour
- Part-time
- Customer service
- Organisational skills
- In-person
- Employee discount
- Flexible schedule
Quick apply
11d
Customer Services Executive
Greentree (Verton Ltd) —Tewkesbury
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days)
Estee Lauder —Gloucester
- 12 hour shift
- Sales
- Customer service
- Supervising experience
Retail Assistant
Compass Group —Gloucester
- £12.75 an hour
- Communication skills
12d
Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Cheltenham
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Team Leader, Contact Centre Operations (12 months FTC)
Kohler —Cheltenham
- Up to £36,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Business Development Manager (BDM) - Gloucester - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Gloucester
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Store Manager
Compass Group —Gloucester
- £30,000 a year
- Full-time
- Hospitality
- Hospital
- Organisational skills
- Employee discount
8d
Team Leader
Gloucester Services —Gloucester
- £14.45 an hour
- Full-time
Client Services Administrator
Wren Sterling —Gloucester
- £26,000 - £30,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Financial services
- Health & wellbeing programme
- Work from home
Quick apply
2h
Sales Account Manager - Gloucester, South West
HILTI —Gloucester
- Monday to Friday
- Organisational skills
- Life insurance
12d
General Manager
Baz and Fred —Cheltenham
- £50,000 - £55,000 a year
- Weekend availability
- Hospitality
- Merchandising
- Team management
Quick apply
6d

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customer experience leader jobs near longlevens, gls

Duty Manager

The Range -
Gloucester

Quick apply

Job details

Permanent | Full-time
3 days ago

Benefits

Store discount
Annual leave
Employee discount

Qualifications

Management
Customer service
Supervising experience
Team management
Leadership
Communication skills

Full job description

Are you an experienced retail supervisor with a passion for customer service, operational excellence and leading high-performing teams?

We are looking for a proactive and customer focused Duty Manager to support the day-to-day running of our busy retail store. Working closely with the Store Manager and Deputy Store Manager, you will play a key role in delivering exceptional customer experiences, maintaining outstanding store standards and supporting colleagues to perform at their best.

This is an exciting opportunity for an ambitious retail professional who thrives in a fast-paced environment and enjoys leading from the front.

The Role

As Duty Manager, you will help oversee the daily operation of the store, ensuring excellent standards across customer service, merchandising, compliance, health & safety and team performance.

You will lead colleagues on the shop floor, provide coaching and support, and ensure all operational procedures are delivered consistently and efficiently.

Key Responsibilities

Customer Service

Deliver a friendly, helpful and efficient customer experience at all times
Lead by example in providing excellent customer service
Support effective queue management and customer flow during busy periods
Resolve customer queries and complaints professionally
Promote a positive and engaging in-store experience

Team Leadership

Support, motivate and guide store colleagues
Assist with colleague training, induction and development
Provide coaching and performance feedback
Help maintain a positive, productive and collaborative working environment
Ensure company policies and standards are consistently followed

Store Standards & Operations

Ensure the store is clean, organised and ready for trade each day
Maintain high merchandising and presentation standards
Support promotional activity and stock availability
Monitor deliveries, stock movement and warehouse organisation
Assist with opening and closing procedures

Compliance, Security & Health & Safety

Support store security procedures including cash and stock control
Ensure health & safety procedures are followed at all times
Assist with accident logs, safety records and risk assessments
Monitor EPOS and pricing compliance
Ensure operational procedures are delivered accurately and consistently

What We are Looking For

Previous retail supervisory, team leader or management experience
A passion for delivering outstanding customer service
Strong communication and interpersonal skills
Good organisational and problem-solving ability
The ability to motivate and support colleagues
A hands-on and flexible approach
Confidence working in a fast-paced retail environment

What You Will Bring

Strong leadership skills with the ability to lead by example
Excellent attention to detail and operational awareness
A positive, proactive and customer-first attitude
The ability to remain calm and organised under pressure

Why Join Us?

Working for The Range is no ordinary job. We are a Sunday Times Top Track 100 company and one of the UK’s fastest growing retailers.

Much of this success is thanks to our talented and passionate teams. From retail opportunities nationwide to innovative roles in our Head Office and fulfilment positions at our state of the art distribution centres, you’re sure to find the role to match your skills and your ambition.

People are at the heart of our retail concept, and we want to invest in our staff and make the future extraordinary. Apply today for a challenging and rewarding position in a dynamic, fast paced environment and take the next step in your career.

What Do We Offer?

Competitive Salary
28 Days of Annual Leave
25% In-Store Discount
High Street Discounts across hundreds of UK retailers
A Focus on Promoting Internally
Personal Development

Apply today to become our next Duty Manager.

Work Location: In person

Quick apply

Refine Your Search

customer experience leader jobs in longlevens, gls

Duty Manager

Head of Contact Centre Sales and Customer Experience

Urban Outfitters Team Leader - Cheltenham, UK

Part-time Customer Service Manager

Area Manager - Operations

Practice Operations & Patient Experience Manager

Customer Experience Manager

Corporate Centre Manager - Education

Senior Scan Assistant

Customer Services Executive

Key Holder - The Cosmetics Company Store - Gloucester Quays - 12 hours (2 days)

Retail Assistant

Business Development Manager (BDM) - Cheltenham - Circa 41k Package- 53k OTE Uncapped

Team Leader, Contact Centre Operations (12 months FTC)

Business Development Manager (BDM) - Gloucester - Circa 41k -Package 53k OTE Uncapped

Store Manager

Team Leader

Client Services Administrator

Sales Account Manager - Gloucester, South West

General Manager

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