Working hours: 35 hours per week, Monday to Friday
Duration: Permanent
Location: Gloucester
Job Ref: 205007
About the role
Ecclesiastical Insurance, who are proudly part of Benefact Group are looking for an Underwriter to join our Gloucester office, where you’ll deliver exceptional customer service acting as part of the underwriting team.
Why join us?
Join a collaborative and inclusive culture that’s committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.
What you'll be doing
Develop, negotiate, and profitably underwrite new/existing business within own authority and in line with Ecclesiastical strategy.
Plan, prioritise and manage individual work to deliver agreed objectives and meet SLAs to deliver exceptional customer service.
Use the appropriate method of communication (telephone, face to face) to support Ecclesiastical’s right first-time approach.
Act on individual audit results and agreed action plans within agreed deadlines to improve own performance.
Identify complaints and act upon them in line with company policy.
Actively expand personal technical and niche knowledge both informally (networking internally and externally, internet, industry press) and formally (In-house training, CII, CPD).
What you'll need to have
The ability to plan, prioritise and manage own work to deliver agreed objectives and meet targets.
Understand, manage, and use information with accuracy.
Competent IT and data skills [including Microsoft suite]
Effective and appropriate communication skills.
Commitment to deliver exceptional service contributing both as an individual and as an effective part of a team.
Understanding of all relevant regulations to deliver good customer outcomes.
Understanding of data protection and importance of confidentiality.
What makes you stand out
What we offer
A competitive salary - let's discuss it
Group Personal Pension - up to 12% employer contribution
Generous annual bonus scheme: on-target bonus between 6% and 24%
25 days annual leave plus bank holidays, and a holiday buy and sell scheme
An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
£200 annual personal grant to a charity of your choice
Encouraged to take at least one volunteering day per year
Employee Assistance Programme
Full study support to gain professional qualifications
Enhanced maternity and paternity pay
About us
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away £250 million since 2014. We have ambitious plans to become the UK’s number one corporate donor, with strategic objectives in place to double the Group’s size.
We believe it’s essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
Directory of Social Change’s UK Guides to Company Giving 2017-26
