Technical support engineer Work, Jobs in Longwell Green, Bst (with Salaries)

Technical Support Engineer
Cura Terrae —Thrupp
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
12d
Developer & Systems Support Engineer
TC Group —Bristol
- £32,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Azure
- Microsoft Office
- Annual leave
Quick apply
Service Desk Support Engineer
Fujitsu —Chippenham
- Weekend availability
- Communication skills
- Annual leave
- Employee assistance programme
Infrastructure Support Engineer
Computacenter —Bristol
- Windows
1d
L2 Support Engineer
NCR —Bath
- £35,000 a year
- Full-time
- Windows
- AWS
- Analysis skills
- Employee stock purchase plan
- Employee discount
4d
Product Technical Support Engineer - TMS
Atlas Copco Group —Clevedon
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
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IndigoTG —Magor
- Monday to Friday
- Remote
- Analysis skills
- Communication skills
- Time management
1st Line NOC Engineer, UK
Indigo Telecom Group —Magor
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Workplace Engineer
Capgemini —Bristol
- Hybrid work
- Microsoft Outlook
- Windows
- AWS
23h
Workplace Engineer
Capgemini Sogeti —Bristol
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- Microsoft Outlook
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- AWS
1d

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Technical Support Engineer

Cura Terrae
Thrupp

Quick apply

Job details

Full-time
12 days ago

Benefits

Cycle to work scheme
Company pension
Company events
Car scheme

Qualifications

Customer service
Technical support
Microsoft Office
Organisational skills
Environmental monitoring
IT
Communication skills

Full job description

Based: Within commuting distance of a Cura Terrae Group office

Salary: DOE with company benefits

We are looking for a skilled and customer-focused Technical Support Engineer to join Cura Terrae Air. This is a varied and rewarding role that combines technical troubleshooting, customer support, and service coordination, helping to ensure the reliability and performance of air quality monitoring systems across the UK.

As a key member of our support team, you will provide remote technical assistance to customers, diagnose equipment and communications faults, configure monitoring systems, and coordinate field service activities to deliver excellent customer service.

About the Role

This is a varied technical support role involving remote troubleshooting of air quality monitoring equipment, system configuration, and the coordination of planned and reactive service activities. You will work closely with customers, field engineers, and internal teams to deliver effective support and excellent customer service.

Key Responsibilities

Provide technical support to customers by telephone and email.
Diagnose equipment, software, communications, and data issues using remote tools and engineering knowledge.
Configure data loggers, monitoring software, and associated systems.
Coordinate planned maintenance visits and reactive service callouts.
Prioritise support requests to meet customer expectations and service targets.
Escalate unresolved issues and arrange engineer attendance when required.
Maintain accurate service records, schedules, and customer communications.
Liaise with customers, engineers, and internal teams to support service activities.
Ensure compliance with company procedures, quality standards, and health and safety requirements.

What We’re Looking For

We are seeking a proactive and organised individual with strong technical, customer service, and problem-solving skills who can work independently and manage competing priorities effectively.

Key Skills & Experience

Excellent communication and customer service skills.
Strong troubleshooting and problem-solving abilities.
Good IT skills, including Microsoft Office and remote support tools.
Strong organisational skills and attention to detail.
Ability to communicate technical information clearly.
Self-motivated, professional, and able to work independently and as part of a team.

Preferred Skills and Knowledge

Technical qualification or experience in engineering, electronics, or instrumentation.
Knowledge of monitoring equipment, data loggers, or communications systems.
Understanding of air quality or environmental monitoring equipment.
Awareness of networking, telemetry, or remote communications.
Experience supporting technical equipment, service activities, or engineer scheduling.

What We Offer

At Cura Terrae, you’ll join a team committed to innovation, sustainability, and growth. This role offers both responsibility and variety, giving you the chance to make a direct impact on the company’s success while developing your career in an exciting, fast-evolving sector.

Competitive salary
25 days holiday (plus bank holidays)
Company pension scheme
Companywide social events
Healthcare cash plan
Salary Sacrifice car scheme
Cycle to work scheme
Ongoing career development, including paid professional memberships

About Cura Terrae

Cura Terrae is a Great Place to Work®-certified environmental services group, helping clients achieve their sustainability and regulatory goals. Cura Terrae provides expert water quality monitoring and environmental solutions across the UK, combining technical excellence with a strong commitment to environmental stewardship.

We’re proud of our collaborative, inclusive culture and our shared mission to protect the environment for future generations.

Why Join Us?
At Cura Terrae Air, you’ll be part of a forward-thinking team dedicated to delivering cutting-edge solutions in air quality monitoring and environmental technology. We offer a supportive environment, professional development opportunities, and the chance to make a real impact in improving air quality and sustainability across the UK and beyond.

Apply Now
Take the next step in your career and become part of a team making a difference.
Contact [email protected] with questions or to request reasonable adjustments.

Quick apply

Refine Your Search

technical support engineer jobs in longwell green, bst

Technical Support Engineer

Developer & Systems Support Engineer

Service Desk Support Engineer

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Product Technical Support Engineer - TMS

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