Customer service manager Work, Jobs in Lothian (with Salaries)

Counter Manager - Edinburgh Straiton
Benefit Cosmetics UK —Loanhead
Customer Service Duty Manager
Menzies Aviation —Edinburgh
- Full-time
- IT
- Leadership
- Communication skills
2h
Trading Manager - Ferry Road
Morrisons —Lothian
- Hospitality
- Team management
- Employee discount
Quick apply
Customer Services Lead Agent (KLM/AF)
Swissport International AG —Edinburgh
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Management
5d
Risk Manager, Customer Service Trust and Compliance Team
Amazon UK Services Ltd. —Edinburgh
- Full-time
- Project management
- Bachelor's degree
General Manager
Another World Edinburgh —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hospitality
- Management
- IT
Quick apply
13d
Team Manager - Contact Centre
Aptia Group —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
1d
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Galashiels
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Anthropologie Service and Selling Manager - Edinburgh, Scotland
Anthropologie —Edinburgh
- Full-time
- Sales
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Counter Manager - Edinburgh
Benefit Cosmetics UK —Edinburgh
4d
Counter Manager - Edinburgh (Gyle Shop Ctr)
Benefit Cosmetics UK —Edinburgh
Airport Manager - Scotland
British Airways —Edinburgh
- Full-time
- Bachelor's degree
- Communication skills
13d
Retail Area Sales Manager
The Works —Edinburgh
- Sales
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Edinburgh
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Senior Manager, Customer Success — Power & Tech
Wood Mackenzie Limited —Edinburgh
- Hybrid work
- Mentoring
- Leadership
- Communication skills
Quick apply
Trading Manager - Portobello Road
Morrisons —Edinburgh
- Hospitality
- Team management
- Employee discount
Quick apply
Main - Team Leader (Marks & Spencer)
WHSmith Travel —Edinburgh
- Weekend availability
- Sales
- Merchandising
- Supervising experience
Quick apply
8d
Guest Service Manager
Hotel Indigo - Edinburgh —Edinburgh
- £29,500 a year
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
9h
Group Manager
Joup Pret —Edinburgh
- £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee discount
Quick apply
Team Leader
Card Factory —Dalkeith
- £13 an hour
- Leadership

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customer service manager jobs near lothian

Counter Manager - Edinburgh Straiton

Benefit Cosmetics UK -
Loanhead

Apply Now

Job details

Full job description

Overview:

Benefit is Glowing… We Mean Growing… and we are currently searching for a Part Time Counter Manager to make real connections in Boots Edinburgh Straiton.

As a Counter Manager, you'll be instrumental in achieving sales targets and creating exceptional customer experiences

Responsibilities:

As a Counter Manager, your missions, will be as follows:

Sales Management: Lead and motivate Brow and Beauty Experts to hit and exceed sales goals, ensuring high service standards. Delegate effectively and inspire the team to maximize performance.
Brow Services & Revenue Generation: Provide waxing, tinting, and tweezing services to ensure exceptional customer satisfaction, leading to repeat appointments and increased service revenue.
Target-Driven Sales: Personally connect with customers, demonstrate products with passion, and consistently achieve your individual sales targets and contribute to the overall counter goals.
Teamwork and Motivation: Conduct engaging daily team meetings, promote open communication, and recognize achievements to keep the team focused on crushing individual and counter targets.
Business Growth: Develop innovative in-store and external events through strategic linkups, collaborations, product launches, and impactful charity initiatives to boost sales and brand awareness.
Stock Optimisation: Ensure the counter is always fully stocked, monitor inventory levels closely, and immediately report concerns to the Area Manager to minimise lost sales opportunities.
Communication Leadership: Act as a key communicator between store/department managers and area managers, ensuring important information flows smoothly and the counter team is always informed.
Efficient Administration: Oversee daily, weekly, monthly, and annual administrative tasks, supporting the Area Manager and ensuring smooth store operations.
Staff Scheduling Excellence: Create fair and effective monthly staff rotas that optimize coverage and support sales goals.
Brand Presentation: Maintain exceptional hygiene and housekeeping standards for the counter and displays, ensuring a visually appealing and professional shopping environment at all times.

Qualifications:

The Bene-Fit for a Counter Manager:

Dynamic, enthusiastic, and sales-driven
Passion for make-up and Retail with a focus on achieving sales targets
Result-oriented, who likes a challenge and exceeding sales expectations
Desire to provide a unique customer experience that drives customer loyalty and repeat business
Flexible availability including weekends, late nights, Bank holidays and holiday periods.
A minimum of 2-4 years of prior customer service experience in a retail or hospitality environment is required for this role with a passion for sales success
Minimum 6 months of management experience

Bold Brows and even Bolder Opportunities as a Counter Manager!

The brand behind Benetint, The POREfessional, BADgal BANG!, and probably at least one eyebrow product in your bag. (After all, we're the world's No. 1 brand dedicated to eyebrows.)

At Benefit, we are all about feeling good, and nothing feels as good as belonging.

Benefits of our Counter Manager Position:

Product Discount
Staff Sale
New Launch Gratis

Annual Leave
Full Training provided
Refer a friend scheme
Competitive Commission Scheme

Come paint the world PINK with us!

Apply to become a Counter Manager

We use video interview as part of our recruitment process, but if you have additional needs that requires some flexibility, please contact [email protected].

Apply Now

Refine Your Search

customer service manager jobs in lothian

Counter Manager - Edinburgh Straiton

Customer Service Duty Manager

Trading Manager - Ferry Road

Customer Services Lead Agent (KLM/AF)

Risk Manager, Customer Service Trust and Compliance Team

General Manager

Team Manager - Contact Centre

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Anthropologie Service and Selling Manager - Edinburgh, Scotland

Counter Manager - Edinburgh

Counter Manager - Edinburgh (Gyle Shop Ctr)

Airport Manager - Scotland

Retail Area Sales Manager

Business Development Manager (BDM) - Edinburgh - Circa 41k Basic - 53k OTE Uncapped

Senior Manager, Customer Success — Power & Tech

Trading Manager - Portobello Road

Main - Team Leader (Marks & Spencer)

Guest Service Manager

Group Manager

Team Leader

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