Summary
As a Maintenance Coordinator, you will be a pivotal team member responsible for overseeing maintenance operations and ensuring the smooth functioning of our routine and reactive maintenance.
Job description
- Deal with day-to-day telephone and email enquiries from clients, in a timely and professional manner
- To liaise with clients as required ensuring a quality service is delivered and a level of customer satisfaction achieved.
- Promote an efficient and professional image to all customers, always maintaining a high standard of customer service.
- Daily allocation of workload to engineers on our System
- Review and monitor progress of works and book in further works.
- Providing quotes, updating, and closing jobs and making sure jobs are complete
- To ensure parts are ordered and arranged ahead of time to ensure smooth running of service delivery and prevent recall access rate.
- Ensure adequate and clear job notes and instructions are provided.
- Effective dairy management and utilisation
- Prioritise allocation of emergency works
- Reaching KPIs in line with business contracts
- To build and maintain professional working relationships with those inside and outside of the business.
- One in four weekly on call cover for emergency contact from client.
- Other duties as required to meet the needs of the company.
Qualifications
- Supervising experience
- Knowledge of working within a maintenance role
- Management abilities
- Strong leadership skills
- Proficiency in English
Job Types: Full-time, Permanent
Pay: £13.50-£14.50 per hour
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
Experience:
- Maintenance: 1 year (preferred)
Work Location: In person
