We are seeking a highly organised, compassionate, and computer-literate Oncology Nurse Advisor to join our specialist team. The Oncology Nurse Advisor plays a vital role in ensuring patients receiving systemic anti-cancer treatment (SACT) are clinically fit and prepared for treatment, while providing ongoing advice, monitoring, support, and reassurance throughout their cancer care journey.
This role is essential to the safe, effective, and efficient delivery of oncology services, combining clinical expertise with operational and administrative responsibilities to ensure patients receive the highest standard of care.
Key Responsibilities
- Review, interpret, and manage a high-volume workload of approximately 600–700 blood results per month, ensuring timely follow-up and escalation where required.
- Conduct mid-cycle toxicity assessments, contacting patients to monitor treatment-related side effects, provide clinical advice, and accurately document outcomes.
- Manage and respond to a high volume of patient communications, including approximately 300 inbound calls per month, ensuring queries are handled appropriately and efficiently.
- Complete and support clinical triage calls (approximately 40 per month), assessing patient symptoms and escalating concerns to consultants or the wider clinical team as required.
- Ensure patients are clinically prepared and appropriate for treatment by reviewing results, symptoms, and treatment-related assessments.
- Maintain accurate, comprehensive, and up-to-date patient records across relevant electronic systems.
- Complete all clinical and administrative documentation in accordance with organisational policies, clinical governance requirements, and data protection standards.
- Prioritise and manage competing demands effectively to ensure service targets and patient needs are met.
- Act as a key point of contact for patients, consultants, hospitals, pharmacies, and other internal and external stakeholders.
- Identify, escalate, and support the resolution of any risks, delays, or issues that may impact patient care or treatment delivery.
- Contribute to service development and continuous improvement initiatives to enhance patient experience, safety, and operational efficiency.
- Provide patients with education, support, and reassurance throughout their treatment journey, promoting self-management where appropriate.
Skills and Experience
Essential
- Registered Nurse with relevant oncology experience.
- SACT Passport qualification.
- Strong understanding of oncology treatments, toxicity management, and patient care pathways.
- Excellent organisational and time-management skills with the ability to manage a high-volume workload.
- Strong clinical assessment and decision-making skills.
- Excellent attention to detail and accuracy.
- High level of IT literacy, including experience with patient record systems, databases, and Microsoft Office applications.
- Excellent verbal and written communication skills.
- Ability to prioritise tasks and work effectively within a fast-paced environment.
- Proactive, adaptable, and supportive team player with a patient-centred approach.
Desirable
- Experience managing patient helplines, telephone consultations, or patient-facing services.
- Knowledge of cancer care pathways and oncology service delivery.
- Experience working across multiple healthcare systems and stakeholders.
We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.
