CARE COORDINATOR – HOMECARE / DOMICILIARY CARE
Salary: £32,000 per annum, plus additional on-call payments
Contract: Permanent
Locations: Bearsden or Clydebank
Vacancies: Two positions available
- One Care Coordinator based in our Bearsden office, responsible for East Dunbartonshire & Glasgow
- One Care Coordinator based in our Clydebank office, responsible for West Dunbartonshire
BUILD YOUR TEAM. TAKE OWNERSHIP OF YOUR AREA. SHAPE THE FUTURE OF LOCAL HOMECARE.
Are you an experienced Care Coordinator looking for an opportunity where you can take genuine ownership of your own geographical area?
Do you want to move away from coordinating several mixed locations and instead develop a dedicated local team, build stronger relationships and have more time to get your rotas right?
Alltogether Care Services is creating dedicated geographical teams across East and West Dunbartonshire. We are looking for two experienced and ambitious Care Coordinators to join us at the beginning of this exciting new chapter.
Each Care Coordinator will be responsible for their own area and supported by dedicated Care Team Leads, Care Pro Leads and Care Professionals.
This is an opportunity to build a team you can be proud of, develop your area and influence how high-quality homecare is delivered.
THE OPPORTUNITY
As Care Coordinator, you will take ownership of the safe, effective and reliable delivery of homecare services within your assigned geographical area.
You will know your staff, understand the needs of your Service Users and become a consistent point of contact for families and professionals.
Rather than coordinating multiple areas, you will be able to focus your time and attention on one local team. This will allow you to plan proactively, improve communication, strengthen continuity and create rotas that work for both staff and Service Users.
You will work closely with your dedicated Care Team Leads, who will provide field-based support, supervise staff and help maintain quality standards across your area.
YOUR RESPONSIBILITIES
You will:
- Take ownership of homecare scheduling and service delivery within your geographical area
- Create, maintain and communicate staff rotas
- Ensure all scheduled visits are safely and effectively covered
- Match Care Professionals with Service Users to promote compatibility and continuity
- Build and develop a reliable local care team
- Support staff engagement, availability and retention
- Communicate directly with Care Professionals about their schedules and working arrangements
- Respond quickly and calmly to sickness, emergencies and unexpected rota changes
- Work closely with Care Team Leads to resolve local staffing and service issues
- Develop strong relationships with Service Users, families and external professionals
- Ensure Service Users are kept informed about changes affecting their care
- Monitor local staffing capacity and identify opportunities for growth
- Work collaboratively with recruitment to fill vacancies within your area
- Support the onboarding and allocation of new Care Professionals
- Proactively identify gaps and minimise disruption to care delivery
- Support staff compliance, appraisals, quality monitoring and development
- Maintain accurate electronic schedules, records and communications
- Support personal care visits when operationally required
- Participate in a rotational out-of-hours on-call roster
- Work with the management team to improve and grow the service
BUILD AND GROW YOUR OWN AREA
This role offers much more than managing a rota.
You will have the opportunity to:
- Build your own dedicated geographical team
- Develop a positive and supportive local team culture
- Improve staff stability and continuity of care
- Create strong relationships with your Care Team Leads
- Understand the needs and capacity of your area
- Support existing care packages and help the service grow
- Influence recruitment and staff allocation within your area
- Bring forward ideas and see them put into practice
- Take pride in the quality and performance of your local service
- Develop your operational and leadership career
ABOUT YOU
We are particularly interested in candidates already working as a:
- Care Coordinator
- Homecare Coordinator
- Domiciliary Care Coordinator
- Rota Coordinator
- Scheduling Coordinator
- Care Scheduler
- Field Care Supervisor
- Senior Care Coordinator
- Community Care Coordinator
- Deputy Care Manager
- Homecare Team Leader
You should have:
- Previous Care Coordinator, homecare scheduling or rota-planning experience
- Experience working within homecare, domiciliary care or community-based social care
- Strong knowledge of rota management and safe service delivery
- Excellent organisation and time-management skills
- The ability to manage competing priorities in a busy environment
- Strong problem-solving and decision-making skills
- The confidence to respond to emergencies and last-minute changes
- Excellent written and verbal communication skills
- A supportive approach to staff management and engagement
- Strong attention to detail and a right-first-time attitude
- Good knowledge of Microsoft Word, Excel and electronic care-management systems
- Knowledge of the local area
- The ability to work independently while contributing to the wider operational team
- Flexibility to provide operational support when required
- Appropriate SSSC registration or the ability to register
- Willingness to complete Disclosure Scotland PVG vetting
Experience using the ACCESS People Planner scheduling system is highly advantageous and will help you transition quickly into the role.
WHY JOIN ALLTOGETHER CARE SERVICES?
This is an opportunity to join a newly structured operational team and help shape how each geographical service develops.
We offer:
- Ownership of your own geographical area
- Support from dedicated Care Team Leads
- The opportunity to build and develop your own local team
- £32,000 per annum
- Additional payment for on-call duties
- Permanent employment
- Full induction and paid in-house training
- Continuous professional development
- Leadership and career progression opportunities
- Paid holidays and workplace pension
- A supportive, inclusive and Disability Confident workplace
- A Real Living Wage employer
- A multi-award-winning homecare service
- Care Inspectorate grades of 6 – Excellent
- Paid PVG
ABOUT ALLTOGETHER CARE SERVICES
Alltogether Care Services provides high-quality care and support to adults across East and West Dunbartonshire.
We support people with a wide range of needs to live safely, independently and with dignity within their own homes and communities.
Our new geographical structure is designed to provide clearer local leadership, more consistent communication and stronger support for both staff and Service Users.
We are proud to put People, Pride and Passion at the heart of our organisation and to champion the Quality & Care in Social Care.
READY TO TAKE OWNERSHIP OF YOUR OWN AREA?
If you are an experienced Care Coordinator who wants more ownership, stronger field-based support and the opportunity to develop a team and area of your own, we would love to hear from you.
Apply today and tell us which location you are interested in:
- Bearsden – East Dunbartonshire
- Clydebank – West Dunbartonshire
- Either location
All appointments are subject to satisfactory references, right-to-work checks, Disclosure Scotland PVG vetting and appropriate SSSC registration.
Job type: Full-time, permanent
Work location: Office-based in Bearsden or Clydebank, with travel throughout the assigned geographical area
Pay: £32,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
Application question(s):
- Do you have previous experience coordinating rotas or scheduling services within homecare or domiciliary care?
- How many years of Care Coordinator, homecare scheduling or rota-planning experience do you have?
- Have you previously used ACCESS People Planner?
- Can you participate in a rotational out-of-hours on-call roster?
- Do you hold a full UK driving licence and have access to a vehicle for work?
- What is your current SSSC registration status?
- Do you have the right to work in the UK without requiring employer sponsorship?
- Which position (Area) are you interested in?
- What interests you most about this opportunity, and how would your experience help you build a strong, reliable and well-supported homecare team within your own geographical area?
Work Location: In person
