Technical support associate Work, Jobs in Luton, Bdf (with Salaries)

Associate Cyber Responder
FCDO Services —Milton Keynes
- £33,873 a year
- Full-time
- Presentation skills
- IT
1st Line Service Desk Analyst
Intercity Technology —Shefford
- Windows
- IT
- Employee assistance programme
Associate Lab tech
PerkinElmer —Stevenage
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate Technical Account Manager
Yardi Systems, Inc. —Milton Keynes
- Full-time
- Microsoft Outlook
- Software troubleshooting
- Customer service
- Profit sharing
Associate Lab Technician
PerkinElmer —Ware
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Cloud DevOps Engineer
Warner Leisure Hotels —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Hybrid work
- DevOps
- Hotel
- AWS
6d
Senior Cyber Responder
FCDO Services —Milton Keynes
- £41,036 - £42,621 a year
- Full-time
- Presentation skills
- IT
- Communication skills
People Operations Associate
BSI —Milton Keynes
- Full-time
- Hybrid work
- English
- Administrative experience
- Human resources
- Flexible schedule
Environmental Advisor
M Group —Stevenage
- £40,000 a year
- Travel
- In-person
- Communication skills
- Annual leave
- Employee assistance programme
Senior Associate Customer Support
MSD —Milton Keynes
- Full-time
- Hybrid work
- CRM software
- Microsoft Excel
- Customer service
5d
Senior Product Analyst
TJX Europe —Watford
- Full-time
- Bachelor's degree
- APIs
- IT
- Employee discount
Automation Engineer
GE Vernova —Whetstone
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
Lead Technical Architect - Infrastructure & Networks
FCDO Services —Hanslope
- £60,739 - £69,832 a year
- Full-time
- Azure
- Computer Science
- AWS
- Annual leave
2d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Welwyn
- £3,800 a month
- Full-time
- Sales
Quick apply
Mainframe Developer & Support (OS2200/COBOL)
Unisys —Milton Keynes
- Full-time
- Financial services
- Business
- Leadership
- Annual leave
- Employee assistance programme
Reliability Maintenance Engineering Technician, STN8 RME
Amazon UK Services Ltd. —Milton Keynes
- Full-time
- Maintenance
- Mechanical knowledge
Associate Electronics Engineer - Audio Technology
The Focusrite Group —High Wycombe
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- IT
- Life insurance
Quick apply
Associate Hydrologist
AECOM —St Albans
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
5d
Junior Microsoft Power Platform & Fabric Developer
Motability Foundation —Harlow
- £35,000 - £40,000 a year
- Hybrid work
- Azure
- SQL
- JavaScript
- Free parking
- Annual leave
Quick apply
14d
Systems Development & IT Support – Graduate Position/Intern
Faith Associates —High Wycombe
- Social media management
- Internship

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Associate Cyber Responder

FCDO Services -
Milton Keynes

Apply Now

Job details

Permanent | Full-time
£33,873 a year

Benefits

On-site gym
Company pension
Shuttle service provided

Qualifications

Information security
Presentation skills
IT
NVQ

Full job description

Details

Reference number

468636

Salary

£33,873

Plus 1750 location allowance

A Civil Service Pension with an employer contribution of 28.97%

GBP

Job grade

Executive Officer

TPB3

Contract type

Permanent

Business area

FCDO Services - Business Services

Type of role

Digital
Security

Working pattern

Full-time

Number of jobs available

Location
About the job
Benefits
Things you need to know
Apply and further information

Location

Hanslope Park Road, Hanslope, Milton Keynes, MK19 7BH

About the job

Job summary

At FCDO Services we protect the UKs interests at home and overseas. We design and construct secure government buildings and courier diplomatic packages worldwide, safeguard government tech and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission were on. In our world, it all matters.

Job description

Our Technology and Operations team is at the forefront of digital solutions and services for FCDO and Government. They provide best in-class solutions for our clients, helping to shape and support a data driven future for UK government. Whether its creating bespoke, secure software, offering programme and application support or moving an entire embassys servers to a Cloud platform. No matter the task, they are on hand to support. Join them in this important role and youll have the opportunity to lead them on the next stage of our exciting journey.

Providing innovation to government partners

Delivering best-in-class solutions

Working at the cutting-edge of technology

It all matters

Develop your cyber expertise as you work to protect the UK from security threats

As an Associate Cyber Responder within our collaborative and supportive team, you will use a range of tools and approaches as you assist with investigating and recovery from cyber security incidents that occur in our organisation these could involve applications, servers, storage and laptops. Helping to conduct tests and checks to monitor compliance with incident response and recovery plans, we will also expect you to analyse security breaches and recommend solutions to mitigate against similar incidents occurring in the future. Providing high quality technical security advice to colleagues and customers, you will also explain the likely business impact of vulnerabilities and make recommendations that will reduce their effect.

You will have a range of additional responsibilities these include contributing to the development of the strategies and policies that protect FCDO Services and our customers against security threats, and providing advice and consultancy on the security aspects of projects our organisation is working on. Assessing the potential impact of tests to be deployed and escalating when risks are posed to the performance of live systems, you will also be committed to maintaining your professional development in line with emerging technologies and best practice. You will also be expected to participate in the teams 24/7 on-call service, supporting the investigation and remediation of security issues as they arise.

Build your career as you help us achieve our important global mission

To be a success in this important role you should have well developed experience of resolving technical problems in an IT setting, an NVQ Level 3 in IT or Cyber Security or equivalent hands-on experience, and a natural aptitude for and interest in all aspects of IT and IT security. A highly effective, confident and collaborative team player, the skills to use a variety of tools to manipulate date would be desirable. In addition, the ability to produce clear and concise technical documentation would be a bonus.

You will be working in a fast-paced environment, and as this is a role where there will be plenty of opportunities to develop your career, you should possess the drive and ambition to take on more responsibilities and progress within our organisation.

Please be aware that we can only accept applications for this role from British citizens with sole nationality we cannot accept applications from dual or foreign nationals.

Discover the support you need to grow your career further

But were always looking to improve just like you. Thats why when you join us, expect to receive a competitive salary, generous holiday entitlement and a Civil Service Pension. Along with this, youll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. Its a great set of benefits made to support all you do, and all you need.

Every single colleague must be security cleared before joining us. If youre successful in your application, well ask you to undergo our vetting process to achieve Developed Vetting (DV) clearance. You can find out more about vetting at fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know youre welcome and valued. Its what makes us a Disability Confident employer. And why were recognised as a Carer Confident workplace. And its how you know youre joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

Working experience in IT resolving technical problems - Lead Criteria
NVQ Level 3 in IT or Cyber Security or equivalent experience
Strong interest in IT and IT Security
Able to work effectively in a team

Qualifications

NVQ Level 3 in IT or Cyber Security or equivalent experience

Behaviours

We'll assess you against these behaviours during the selection process:

Changing and Improving
Developing Self and Others
Managing a Quality Service

Technical skills

We'll assess you against these technical skills during the selection process:

Working experience in IT resolving technical problems
NVQ Level 3 in IT or Cyber Security or equivalent experience
Strong interest in IT and IT Security
Able to work effectively in a team

We only ask for evidence of these technical skills on your application form:

Working experience in IT resolving technical problems
NVQ Level 3 in IT or Cyber Security or equivalent experience
Able to work effectively in a team

Benefits

Alongside your salary of £33,873, FCDO Services contributes £9,813 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

Learning and development tailored to your role
An environment with flexible working options
A culture encouraging inclusion and diversity
A Civil Service pension
A leave allowance of 25 days per annum
9 days per annum public and privilege days
Free shuttle bus available between central Milton Keynes and Hanslope Park

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

This vacancy is using Success Profiles , and will assess your Behaviours, Experience and Technical skills.

To apply for this role, you will be asked to provide your CV, a personal statement, and provide answers to some job specific/technical skills.

Your CV and personal statement will not form part of the assessment they will provide an insight into your work history and experience.

Your CV should include:

no personal identifying details
career history with key responsibilities
achievements
qualifications

Your personal statement should outline your interest in the role.

Candidates will only be sifted on answers provided to the technical/ job specific questions which are outlined in the application form.

If we receive a large number of applications, we will conduct an initial sift on the Lead Criteria only. If you pass the initial sift you will be progressed to full sift or directly to interview.

Those that are successful will be invited to a Face to face interview.

At the interview you will be asked a blend of questions on technical/job specific skills and behaviours. The candidate will need to complete a job specific exercise.

Candidates who are judged to be close to meeting the criteria may be considered for other positions in FCDO Services which may be at a lower grade, but have a potential skills match.

Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting .

See our vetting charter .

People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

Name : FCDO Services Recruitment Team
Email : [email protected]

Recruitment team

Email : [email protected]

Further information

If you feel your application has not been treated in accordance with the Civil Service Commission Recruitment Principles and you wish to make a complaint, you should contact [email protected] in the first instance.
If you are not satisfied with the response you receive from FCDO Services, you can contact the Civil Service Commission. For more information, please visit their website.

Apply Now

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Details

Reference number

Salary

Job grade

Contract type

Business area

Type of role

Working pattern

Number of jobs available

Contents

Location

About the job

Job summary

Job description

Person specification

Qualifications

Behaviours

Technical skills

Benefits

Things you need to know

Artificial intelligence

Selection process details

Security

Medical

Nationality requirements

Working for the Civil Service

Diversity and Inclusion

Apply and further information

Contact point for applicants

Job contact :

Recruitment team

Further information