Automation specialist Work, Jobs in Luton (with Salaries)

Customer Service Consultant
King Living —Hemel Hempstead
- Full-time
- CRM software
- Conflict management
- AI
- Employee assistance programme
- Employee discount
Quick apply
13d
Operational Support Specialist
ID Logistics & Transport Ltd —Milton Keynes
- £55,000 - £60,000 a year
- Full-time
- Continuous improvement
- Leadership
Quick apply
10d
Senior Ecommerce Operations Specialist
ID Logistics & Transport Ltd —Milton Keynes
- £75,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Leadership
Quick apply
10d
Commercial Information Specialist (12 months fixed term contract)
MSD —Milton Keynes
- Full-time
- Hybrid work
- Analysis skills
- No travel
- Communication skills
4d
Workflow & IT Solutions Specialist Hardware Automation
Beckman Coulter Diagnostics —Amersham
- Full-time
- Remote
- Engineering
- Master's degree
- Analysis skills
- Annual leave
Test Analyst - Certification (office based)
ITSO Ltd —Milton Keynes
- £35,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Health & wellbeing programme
- Life insurance
Quick apply
3d
Quality Improvement Specialist (Fresh and Cold Chain)
JD.COM INTERNATIONAL UK LTD —Luton
Quick apply
6d
HubSpot Specialist
Wagada Digital —St Albans
- Hybrid work
- Presentation skills
- School
B2B Agency Campaign Manager
Return on Investment Ltd —Milton Keynes
- £45,000 - £53,000 a year
- Hybrid work
- Annual leave
- Gym membership
Quick apply
Regional Payroll Specialist
Gowan USA —Harpenden
- Full-time
- Microsoft Excel
- Analysis skills
- Continuous improvement
Apprentice Information and Communication Technician
Routeco —Milton Keynes
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Data Center Project Manager, Critical Projects Implementation (CPI)
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- Microsoft Outlook
- Engineering
- Project management
3d
Operational Quality Improvement Specialist
JD.COM INTERNATIONAL UK LTD —Milton Keynes
- English
- Analysis skills
- Continuous improvement
Quick apply
Global Bid Specialist, International Supply Chain
Kuehne+Nagel —Uxbridge
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Technical Support Manager
Buckinghamshire New University —High Wycombe
- £38,784 - £43,482 a year
- Weekend availability
- Hybrid work
- University
- No degree
- Training & development
- Employee discount
11d
Senior Billing Specialist
BSI —Milton Keynes
- £31,450 - £35,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
- Bereavement leave
Account Manager (Robotics)
Epson —Watford
- Hybrid work
- English
- Business development
- Analysis skills
- Employee assistance programme
- Employee discount
QAT Analyst
FCDO Services —Hanslope
- £43,088 - £44,752 a year
- Full-time
- Analysis skills
- Presentation skills
- Annual leave
6d
Business Development Representative
Teletrac Navman —Milton Keynes
- Hybrid work
- Business development
- Communication skills
Hemel Hempstead Branch: Distribution Associate & Warehouse Operative
Alltrade —Hemel Hempstead

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automation specialist jobs near luton

Customer Service Consultant

King Living -
Hemel Hempstead

Quick apply

Job details

Full-time
13 days ago

Benefits

Employee assistance programme
Employee discount

Qualifications

CRM software
Stakeholder collaboration
Process improvement
Internal department liaison
Conflict management
Customer support
Customer interaction
Multidisciplinary collaboration
AI
Interpersonal troubleshooting
Communication skills

Full job description

Customer service role at a globally recognised Australian design brand.
Grow your career within a values-driven, globally expanding business.
Generous discounts, career pathways & a values-driven team culture.

Be the customer's advocate — resolving complex issues with empathy, speed and ownership.

The King Difference
This is not just a customer service role where you follow a script and close a ticket.

This is a solutions-focused role where you own warranty and service cases end to end — navigating product issues, repairs and service challenges with a creative mindset and genuine accountability. You will use AI-enabled tools to work smarter, communicate transparently with customers throughout their journey, and deliver resolutions that reflect the premium King Living standard.

You will work closely with Customer Service, Warranty, Delivery and internal teams to route issues to the right place and follow through to resolution — and you will report back the themes and trends you see every day to help King Living get better at the things that matter most to customers.

If you are a customer-first professional with strong problem-solving instincts and a genuine drive to make things right — this is the role for you.

What You Will Own

Warranty Resolution & Case Ownership
Own post-sale warranty and service enquiries from start to finish — troubleshooting concerns with a creative, solutions-focused mindset that balances process with a great customer experience.

Customer Communication & Coordination
Maintain transparent, timely communication throughout every case — managing expectations, setting service windows and coordinating internally to keep resolutions on track.

AI-Driven Support
Apply AI tools and automations to improve accuracy, turnaround and customer messaging — identifying opportunities to improve first-contact resolution.

Escalation & Operational Support
Identify high-risk or complex issues and escalate appropriately — maintaining strong product knowledge to advise customers accurately on care, materials and coverage.

Process & Improvement
Ensure resolutions align with quality standards and contribute to process improvements and knowledge base articles that make the team better over time.

Who You Are

You will likely come from a customer service, warranty or after-sales support role — ideally within furniture, retail or a service-based industry. What matters most is your empathy, your ownership mindset, and your commitment to resolving every case with care and speed.

You are a solutions-focused customer service professional who takes genuine pride in delivering great outcomes for customers.

Proven background in customer service, preferably in furniture, retail or service-based industries
Strong conflict resolution, de-escalation and communication skills
Familiarity with CRM platforms — Salesforce Customer 360 experience is an advantage
Understanding of warranties, consumer guarantees and product fault assessment
Comfortable using digital tools, AI-enabled systems and knowledge bases
Problem-solving mindset with a genuine focus on customer satisfaction
Strong product knowledge — or the curiosity and drive to build it quickly

AI at King Living
King Living is actively embracing AI across the business to remove friction, increase visibility and accelerate decision making. We are looking for people who are curious, open-minded and excited by the opportunity to use AI and emerging technologies to improve efficiency, automate repetitive tasks and create more time for creative thinking and innovation. You do not need to be an AI expert — but you should have the mindset and willingness to adopt new tools that help us move faster and work smarter.

Why People Join King Living — And Stay

An Iconic Australian Brand
Since 1977, King Living has redefined Australian furniture design. With showrooms across Australia, New Zealand, the UK, Canada, Singapore, Malaysia, the USA, China and Thailand — you will be supporting customers of a genuinely global premium brand.

AI-Forward Environment
King Living actively embraces AI and emerging technologies — you will be equipped with the tools to work smarter and focus more on what matters most: the customer.

Career Growth
Clear pathways into Senior Customer Service Representative, Team Manager, and specialist enablement or quality roles.

Generous Discounts
Employee and family & friends discounts on our full premium product range.

Family First
Paid parental leave to support you through every stage of life.

A Team That Backs You
A supportive, values-driven environment with an EAP program and regular team events.

About King Living
King Living is a family-owned Australian design company with a global footprint and a reputation for innovation, craftsmanship and timeless design. Everything we do is guided by four values: Passion. Integrity. Collaboration. Innovation. These are not words on a wall — they shape how we lead, create and grow.

Our hiring decisions are based not only on experience and skills, but on mindset, attitude and alignment with our values. King Living is an equal opportunity employer. All applicants will be considered regardless of race, sexuality, religion, colour, gender identity or parental status.

Ready to champion King Living customers with empathy and expertise? We'd love to hear from you.

Quick apply

Refine Your Search

automation specialist jobs in luton

Customer Service Consultant

Operational Support Specialist

Senior Ecommerce Operations Specialist

Commercial Information Specialist (12 months fixed term contract)

Workflow & IT Solutions Specialist Hardware Automation

Test Analyst - Certification (office based)

Quality Improvement Specialist (Fresh and Cold Chain)

HubSpot Specialist

B2B Agency Campaign Manager

Regional Payroll Specialist

Apprentice Information and Communication Technician

Data Center Project Manager, Critical Projects Implementation (CPI)

Operational Quality Improvement Specialist

Global Bid Specialist, International Supply Chain

Technical Support Manager

Senior Billing Specialist

Account Manager (Robotics)

QAT Analyst

Business Development Representative

Hemel Hempstead Branch: Distribution Associate & Warehouse Operative

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