Level technical support Work, Jobs in Lydney, Gls (with Salaries)

IT Apprentice
Magnera Corporation —Lydney
- Full-time
- Customer service
- Windows
- Microsoft Office
- Annual leave
20h
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
12d
Bathroom and Kitchen Fitters
GB Group —Hereford
- £35,000 a year
- Full-time
- Carpentry
- Microsoft Outlook
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Network Infrastructure Engineer
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Computer networking
- IT
- Free parking
- Employee assistance programme
Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
Full Stack Software Developer (Full time)
FleetCheck —Cirencester
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- JavaScript
- Free parking
- Work from home
Quick apply
Junior Software Developer - Device
One Big Circle —Bristol
- £26,500 - £30,000 a year
- Full-time
- C++
- Linux
- In-person
Quick apply
4d
Digital & AI Support Apprentice
QA Apprenticeships —Hereford
- £17,000 a year
- Full-time
- Customer service
- Windows
- Driving
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
11d
Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Data Center Critical Environment Technician Manager
Microsoft —Newport
- £44,700 - £86,500 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Graduate & Entry Level Opportunities
Nova Group —Bristol
- £1,500 - £3,000 a month
- Full-time
- Hybrid work
- Annual leave
- Work from home
Intelligence Data Analyst
GCHQ —Cheltenham
- From £37,892 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexitime
2d
QA Engineer / Software Tester - Smart TV & Broadcast
Ocean Blue Software —Bristol
- £30,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Flexitime
- Employee stock ownership plan
Quick apply
11d
Technical Specialist (Media Production)
Oxford Brookes University —Hill
- £36,636 - £39,906 a year
- Part-time
- Hybrid work
- University
- Communication skills
- School
IT Service Desk Analyst
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Senior Project Manager
Kirintec Limited —Ross-on-Wye
- £60,000 - £75,000 a year
- Full-time
- Project management
- Software development
- Free parking
- Annual leave
Quick apply
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
4d

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level technical support jobs near lydney, gls

IT Apprentice

Magnera Corporation -
Lydney

Apply Now

Job details

Full-time
20 hours ago

Benefits

Annual leave

Qualifications

Customer service
Windows
Microsoft Office
Computer hardware
IT
Computer skills
Communication skills
Information Technology

Full job description

Overview:

Magnera's purpose is to better the world with new possibilities made real. For more than 160 years, the originating companies have delivered the material solutions their partners need to thrive. Through economic upheaval, global pandemics and changing end-user needs, they have consistently found ways to solve problems and exceed expectations. By bringing together these legacy companies, the distinct scale and comprehensive portfolio of products will bring customers more materials and choices. With a combined legacy of resilience, Magnera will build personal partnerships that withstand an ever-changing world.

The Apprentice IT Support Technician provides entry-level on-site IT support while developing foundational technical and customer service skills. Working under close supervision, the role assists with basic IT support tasks, learning established procedures, tools, and processes used within the IT Service Desk and On-Site Support teams.

This position is designed for individuals at the start of their IT career, providing hands-on experience supporting internal customers, while building knowledge of IT systems, troubleshooting techniques, and service management practices. The apprentice will contribute to day-to-day support activities and gradually take on more responsibility as skills develop

This role will work Monday to Friday 8.30am to 4.30pm with some flexibility and attract 25 days annual leave plus 8 bank holidays. Time will be spent at college studying for your qualifications and depending on the course taken, this could be 1 day per week for 2 years at Level 3.

Responsibilities:

Assists with basic IT support tasks, including device setup, peripheral installation, and workspace preparation.
Supports the logging of incidents and service requests in the call tracking system under supervision.
Provides first-line assistance for simple and routine IT issues, following documented procedures and guidance.
Escalates issues beyond their knowledge or authority to Level 1 or senior team members.
Learns and follows IT service management processes, including ticket handling and documentation standards.
Assists with asset management activities, including inventory tracking and equipment handling.
Supports knowledge base updates by identifying missing or unclear documentation.
Participates in team meetings and training sessions to build technical and professional skills.
Maintains a professional and customer-focused approach when interacting with internal users.
Follows all company policies, procedures, and security guidelines.

Qualifications:

Level in Computer Science (or equivalent relevant IT qualification) preferred.

GCSEs (or equivalent) in Mathematics, English, IT and Science required.

No prior professional IT experience required; relevant coursework, personal projects, or internships are advantageous.

Basic understanding of computer systems, hardware, and common software applications.

Demonstrated interest in IT and a willingness to learn and develop technical skills.

Good written and verbal communication skills.

Entry requirements for Level 3 will be GCSEs including English and maths grade 9 - 4 or A*- C

Computer Skills

Basic familiarity with Windows Operating Systems.

Basic awareness of Microsoft Office applications.

Understanding of general computer hardware (PCs, laptops, peripherals).

Awareness of IT concepts such as networks, user accounts, or troubleshooting is advantageous.

Willingness to learn ITSM tools and ITIL concepts.

Competencies

Eager to learn and develop a career in IT

Positive attitude with a proactive and curious mindset

Reliable, punctual, and organised

Strong attention to detail when following instructions

Good communication and interpersonal skills

Works effectively under supervision and as part of a team

Apply Now

Refine Your Search

level technical support jobs in lydney, gls

IT Apprentice

1st Line Team Leader

Bathroom and Kitchen Fitters

1st Line Engineer

Network Infrastructure Engineer

Technology Support Technician

Full Stack Software Developer (Full time)

Junior Software Developer - Device

Digital & AI Support Apprentice

IT Service Desk Analyst

Technical Support Analyst

Data Center Critical Environment Technician Manager

IT Service Desk Analyst - 1st Line Support

Graduate & Entry Level Opportunities

Intelligence Data Analyst

QA Engineer / Software Tester - Smart TV & Broadcast

Technical Specialist (Media Production)

IT Service Desk Analyst

Senior Project Manager

IT Support Engineer

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