Lead receptionist Work, Jobs in Lyndhurst, Ham (with Salaries)

Dental Receptionist
Dental Group Ltd —Ringwood
- From £12.75 an hour
- Part-time
- Sales
- Customer service
- Administrative experience
Quick apply
14d
Administrator
University Hospital Southampton NHS Foundation Trust —Southampton
- £25,272 a year
- Weekend availability
- Microsoft Office
- Administrative experience
- IT
Spa Manager
The NICI Lymington —Lymington
- Full-time
- Management
- Hotel
- Organisational skills
- Employee discount
Quick apply
Telephone Receptionist
Meon Health Practice —Fareham
- From £13.03 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Practice Manager - Full time
The Smiles Studio - Chandlers Ford —Eastleigh
- £28,000 - £32,000 a year
- Full-time
- Hospitality
- Microsoft Outlook
- Management
- Free parking
- Employee discount
Quick apply
4d
Chiropractic Assistant/Client Experience Receptionist
Life Balance Chiropractic —Poole
- £13.06 an hour
- Overtime
- Google Suite
- No experience needed
- English
- Life insurance
Quick apply
Receptionist
The West Cliff Hotel Bournemouth —Bournemouth
- £26,436.80 a year
- Full-time
- Microsoft Office
- Hotel
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
Care Navigator
Hampshire and Isle of Wight Healthcare NHS Foundation Trust —Alverstoke
- £25,272 a year
- Full-time
- Microsoft Office
- Organisational skills
- IT
7d
Registered Veterinary Nurse
Vets for Pets —Poole
- £27,500 - £32,000 a year
- Overtime
- Communication skills
- Annual leave
- Employee discount
Veterinary Surgeon - Small Animal
IVC —Southampton
- Up to £75,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Veterinary Surgeon - Flexible Hours
Companion Care —Southampton
- Up to £64,000 a year
- Full-time
- Communication skills
- School
- Annual leave
- Flexible schedule

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Dental Receptionist

Dental Group Ltd
Ringwood

Quick apply

Job details

Part-time | Full-time
From £12.75 an hour
14 days ago

Benefits

Company pension
Company events

Qualifications

Sales
Customer service
GCSE
Administrative experience
Organisational skills
Communication skills
Office experience

Full job description

## About the Role

The Receptionist is a vital ambassador for Dental Group Ltd, serving as the face and voice of our practice. This role is crucial in promoting our practice culture, mission, and core values. You will work dynamically alongside Dentists, Specialists, Hygienists, and Management to deliver a seamless, high-quality patient experience.

At Dental Group Ltd, we firmly believe that an exceptional patient experience starts with a happy team. We are a company deeply committed to employee wellbeing, fostering a safe, supportive, and friendly working environment where every team member feels valued.

As we grow, we are looking for a proactive individual with strong organizational skills who is eager to take on more responsibility and transition into a Lead Receptionist role in the near future.

## Key Responsibilities

Patient Experience & Front of House

First Impressions: Warmly welcome all patients and visitors arriving at the practice, maintaining a clean, tidy, and welcoming reception and waiting area.
Communication: Efficiently answer the telephone within three rings using the prescribed practice manner; manage the practice email inbox and web enquiries promptly.
Conflict Resolution: Act as the first point of contact for patient queries, troubleshooting issues and handling initial complaints with empathy and professionalism.

Practice Administration & Diary Management

Scheduling: Manage, edit, and optimize clinician diaries in accordance with management instructions to ensure an efficient and accurate appointment system.
Patient Records: Maintain, update, and archive patient records securely and accurately, ensuring strict confidentiality.
Patient Continuity: Coordinate and send out patient recalls and confirm upcoming appointments to minimize short-notice cancellations.

Financial Administration

Billing: Collect, process, and record patient payments accurately.
Compliance: Complete and submit relevant documentation for NHS and private dental schemes within strict specified timescales.
Credit Control: Encourage prompt payments and proactively chase outstanding debts in alignment with practice policy.
Auditing: Conduct monthly audits of patient accounts, issuing follow-up correspondence as necessary.

Operations, Health & Safety

Daily Continuity: Execute opening and closing reception protocols and compile daily day sheets.
Compliance & Safety: Perform and document daily and weekly Health & Safety checks, weekly fire checks, and weekly emergency first aid/equipment inspections.
B2B Liaison: Coordinate effectively with dental laboratories, supply companies, and external organizations.
Reporting: Compile operational reports and conduct ad-hoc audits as requested by management.

Professional Development & Flexibility

Training: Participate in mandatory refresher training, including Medical Emergencies and CPR, as well as ongoing skills development.
Adaptability: Provide operational support at other practice locations from time to time as required.
Teamwork: Carry out additional reasonable duties delegated by management to ensure the smooth operation of the practice.

## Requirements & Attributes

Experience: Previous experience in a dental, medical, or high-end hospitality reception role is highly desirable but not necessary as full training will be provided.
Skills: Exceptional communication skills, a professional telephone manner, and strong IT literacy.
Leadership Potential: A self-starter attitude, strong problem-solving abilities, and the desire to step up into a supervisory/lead capacity.
Organization: The ability to multitask under pressure while maintaining a meticulous eye for detail.

Why Join Dental Group Ltd? We value growth and dedication. For a candidate demonstrating strong initiative, organizational excellence, and natural leadership qualities, this role offers a direct pathway into a Lead Receptionist position, where you will help shape our front-of-house team and strategy.

Job Type: Full-time

Salary: from £12.75 per hour

Job Types: Full-time, Part-time, Permanent

Pay: From £12.75 per hour

Benefits:

Company events
Company pension

Work authorisation:

United Kingdom (required)

Quick apply

Refine Your Search

lead receptionist jobs in lyndhurst, ham

Dental Receptionist

Administrator

Spa Manager

Telephone Receptionist

Practice Manager - Full time

Chiropractic Assistant/Client Experience Receptionist

Receptionist

Care Navigator

Registered Veterinary Nurse

Veterinary Surgeon - Small Animal

Veterinary Surgeon - Flexible Hours

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