Demand manager Work, Jobs in Macclesfield, Chs (with Salaries)

Digital Customer Success Manager, EMEA
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Communication skills
- Flexible schedule
- Life insurance
Store Manager
KHAADI —Manchester
- £35,000 - £55,000 a year
- 8 hour shift
- Customer service
- Analysis skills
- Bachelor's degree
- Annual leave
- Employee discount
Quick apply
Continuous Improvement Lead
Perch Group —Manchester
- £45,000 - £58,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Agile
- Health & wellbeing programme
- Work from home
Quick apply
2h
Airport Driver
ABM —Manchester Airport
- £14.36 an hour
- Full-time
Emerging Customer Success Manager
Fourth —Macclesfield
- Hybrid work
- Hospitality
- Hotel
- Travel
- Flexible schedule
- Life insurance
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Hubspot CRM & Demand Generation Manager
Speedy Freight —Knutsford
- £45,000 - £50,000 a year
- Full-time
- Data analysis skills
- Travel
- Communication skills
Quick apply
Patient Coordinator (Maternity Cover 1 year)
CREATE Fertility —Wilmslow
- From £27,976 a year
- Full-time
- Sales
- In-person
- Leadership
- Health & wellbeing programme
- Annual leave
Quick apply
6d
Retail Coordinator
Mustard Tree —Manchester
- £26,228 a year
- Full-time
- Customer service
- English
- Supervising experience
- Sick pay
Quick apply
Head of Supply Chain and Logistics Operations
Haier Europe —Birchwood
- £80,000 a year
- Full-time
- Hybrid work
- Travel
- Training & development
- Employee assistance programme
- Employee discount
7d
Ocean Export Coordinator
Crane Worldwide UK Limited —Woodhouse Park
- Microsoft Word
- Customer service
- Organisational skills
6d
TravelSafe Operations Officer
TfGM —Manchester
- £40,650 - £47,947 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
3d
Project and Policy Officer
GMCA —Manchester
- Communication skills
13d
Ocean Import Coordinator
Crane Worldwide UK Limited —Woodhouse Park
- Customer service
- Computer literacy
- Writing skills
6d
Country Sales Manager UK & Ireland
Phenomenex & Agela —Macclesfield
- Full-time
- CRM software
- Bachelor's degree
- Travel
Regional Operations Manager
Evri —Crewe
- £45,000 - £50,500 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Continuous improvement
4d
Senior Pricing Optimisation Manager
Awaze —Manchester
- Hybrid work
- Analysis skills
- Communication skills
- Analytics
- Employee discount
Buyer
Equans —Didsbury
- Analysis skills
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Senior National Account Manager
Extons Foods —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Negotiation
- Free parking
- Employee assistance programme
Quick apply
Head of IT
UK MANAGEMENT COLLEGE —Manchester
- £60,000 - £80,000 a year
- Monday to Friday
- Analysis skills
- Organisational skills
- Training & development
Quick apply
10d

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demand manager jobs near macclesfield, chs

Digital Customer Success Manager, EMEA

Fourth -
Macclesfield

Apply Now

Job details

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Discounted gym membership
Flexible schedule
Life insurance

Qualifications

Hospitality
Dashboard visualisation
Content creation
Marketing automation
Audience segmentation
SaaS
Communication skills

Full job description

Our Story

In July 2019, Fourth joined forces with HotSchedules to become the global leader in end-to-end restaurant and hospitality management technology solutions. Together, the merged company now represents the world’s largest and only provider of end-to-end restaurant and hospitality management solutions for customers across the globe and of all sizes, from a single location or franchisee restaurant to a global restaurant or hotel chain. The combined company’s complete software-as-service (SaaS) solution suite including scheduling, time & attendance, applicant tracking, training, inventory management / procurement, HR / benefits and payroll services now serves customers in 120,000 locations worldwide and is supported by a dedicated, unified team across offices in the US, UK, Bulgaria, China, Australia, and UAE.

Interested in joining our smart, fun, and talented team?

Position Overview

The Digital Customer Success Manager designs and drives Fourth's digital customer experience, sitting at the intersection of Customer Success, Marketing, and BizApps. This role owns the programmes, tooling, and data infrastructure that reduce manual CS intervention and let the CS function scale without sacrificing outcomes. It's not a traditional CSM role — the focus is on systems, journeys, and content rather than individual accounts.

Primary Responsibilities

Digital Strategy & Programme Ownership

Own Fourth's digital CS strategy across the customer lifecycle (adoption, expansion, lifetime loyalty), setting targets and reporting outcomes to CS leadership
Act as the internal authority on digital CS best practice in hospitality SaaS

Automation & Journey Design

Design, build, and optimise automated customer journeys (email, in-app, self-serve) and behavioural playbooks triggered by usage signals, reducing manual CSM touchpoints
Own sequencing and performance measurement of lifecycle automation for Emerging, SMB, and Independent segments, iterating based on engagement data

Marketing & BizApps Collaboration

Partner with Marketing to align lifecycle communications with campaign strategy and brand voice
Partner with BizApps to configure and optimise the CS tech stack, and co-own customer data infrastructure (health scores, usage signals, segmentation)

CS Tech Stack & Data

Define and maintain health scoring models, lifecycle stage definitions, and trigger logic with CS leadership
Build dashboards giving CS leaders real-time visibility of portfolio health and digital programme performance

Voice of the Customer & Feedback Loops

Synthesise NPS, CSAT, support, and usage data into actionable insight for Product, Marketing, and CS leadership

Work with Support and Product to surface adoption gaps and feed learnings into the roadmap

Key Skills and Competencies

Proven experience in Digital Customer Success, CS Operations, or programme-focused CS within a SaaS business
Strong understanding of lifecycle automation — journey design, trigger logic, performance measurement
Hands-on experience with Salesforce and marketing automation tools (Marketo or similar)
Analytical mindset, comfortable with health data, campaign metrics, and portfolio reporting
Strong written communicator and cross-functional collaborator; self-starter who drives programmes independently

Preferred Experience and/or Qualifications

Experience in hospitality, workforce management, or HCM technology
Background in content production — knowledge base, video scripting, or webinars
Experience building health scoring or customer segmentation models
Experience with Gong

Benefits

Holidays. We all need to rest so you get 25 basic holidays with the option to grow up to 30 with service + your birthday off + bank holidays!

️ ️Flexible working! Use our flexible working hours and hybrid working environments to manage it.

‍️ Wellness activities and a lot of pampering included. On top of that, you can add gym subscription discounts.

Laptop and equipment.

Healthcare expense claim tools!

Like in life, at work we also want you to grow with certifications.

Annual meet ups!

Enhanced parenting scheme!

Cycle to work scheme and season ticket loan provided.

Pension and life insurance? Several, for you to choose what looks convenient.

On demand pay tools for you to be able to access salary even before the end of the month!

All personal data provided by you in your application will be processed by Fourth LTD solely for our recruitment purposes. More information on Fourth LTD's privacy policy for job candidates is available here and by applying you confirm that you have read it.

Fourth is an Equal Opportunity Employer

All qualified applicants will receive consideration without discrimination because of sex, gender identity, gender expression, sexual orientation, marital status, race, colour, age, national origin, military status, religion, or disability or any other legally protected status.

Apply Now

Refine Your Search

demand manager jobs in macclesfield, chs

Digital Customer Success Manager, EMEA

Store Manager

Continuous Improvement Lead

Airport Driver

Emerging Customer Success Manager

PMO Analyst

Hubspot CRM & Demand Generation Manager

Patient Coordinator (Maternity Cover 1 year)

Retail Coordinator

Head of Supply Chain and Logistics Operations

Ocean Export Coordinator

TravelSafe Operations Officer

Project and Policy Officer

Ocean Import Coordinator

Country Sales Manager UK & Ireland

Regional Operations Manager

Senior Pricing Optimisation Manager

Buyer

Senior National Account Manager

Head of IT

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