Helpdesk operator Work, Jobs in Macclesfield, Chs (with Salaries)

Helpdesk Operator
ISS Facility Services —Macclesfield
- £12.71 an hour
- Day shift
- Hospital
- Communication skills
3d
Helpdesk & Switchboard Operator
ISS Facility Services —Macclesfield
- £12.71 an hour
- Rotating shift
- Communication skills
CCTV Control Room Operator
Equans —Stoke-on-Trent
- £29,455.58 a year
- Full-time
- English
- Communication skills
- Annual leave
- Employee assistance programme
Helpdesk Operator
Sodexo —Salford
- £12.71 an hour
- Microsoft Word
- Computer literacy
- Continuous improvement
Quick apply
2d
Network Management Engineer
Network Rail —Stoke-on-Trent
- £34,000 - £36,000 a year
- Full-time
- Hybrid work
- Free parking
- Annual leave

More jobs to discover

Find similar jobs that you might be interested in.

Helpdesk & Switchboard Operator
ISS Facility Services —Macclesfield
Working in a busy switchboard environment, you will handle a high volume of calls and support both internal and external enquiries, including emergency calls.
£12.71 an hour
Helpdesk Operator
ISS Facility Services —Macclesfield
Working in a busy switchboard environment, you will handle a high volume of calls and support both internal and external enquiries, including emergency calls.
£12.71 an hour
3d

I want to receive the latest job alerts for helpdesk operator in macclesfield, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Helpdesk Operator

ISS Facility Services -
Macclesfield

Apply Now

Job details

Permanent
£12.71 an hour
3 days ago

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Communication skills

Full job description

Contract: Healthcare

Location: Macclesfield District Hospital, SK10 3BL

Hours of work: 37.5

Working Pattern: Monday - Sunday | 07:00 - 15:00 / 15:00 - 23:00 / 23:00 - 07:00.

Contract Type: Permanent

Hourly Rate: £12.71

We are seeking a full-time helpdesk/switchboard Operator to join our team at Macclesfield District General Hospital.

As a key member of the team, you will play an important role in ensuring callers are connected quickly and efficiently to the appropriate departments and services.

Working in a busy switchboard environment, you will handle a high volume of calls and support both internal and external enquiries, including emergency calls. Your contribution will help ensure critical communication services continue to run smoothly and effectively across the hospital.

The Role

Answer internal and external calls in line with agreed KPI and SLA targets
Provide efficient, courteous, and professional support to all callers
Operate the hospital’s internal bleep system
Maintain and update the database of hospital personnel, departments, and contact information
Carry out administrative and clerical duties as required to support the efficient operation of the department
Be available to work public and bank holidays where shifts fall on these days, as the department operates 24 hours a day, 365 days a year

About You

Strong communication and administrative skills
Reliable, organised, and able to work effectively as part of a team
Able to remain calm and perform well under pressure in a fast-paced environment
Previous experience in a similar role would be desirable but is not essential, as full training will be provided

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team.

To find out more about what we do go here - https://www.uk.issworld.com/

Work Location: In person

Apply Now

Refine Your Search

helpdesk operator jobs in macclesfield, chs

Helpdesk Operator

Helpdesk & Switchboard Operator

CCTV Control Room Operator

Helpdesk Operator

Network Management Engineer

More jobs to discover

I want to receive the latest job alerts for helpdesk operator in macclesfield, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected