Customer service team lead Work, Jobs in Macclesfield (with Salaries)

Telesales Team Manager - Customer Loyalty
Together —Cheadle
- Full-time
- Analysis skills
- Leadership
- Communication skills
Quick apply
Team Leader
Card Factory —Buxton
- Up to £13 an hour
- Customer service
- Leadership
7d
Customer Service Team Manager
Ryan, LLC —Salford
- Full-time
- Continuous improvement
- Mentoring
- Organisational skills
- Gym membership
Quick apply
Team Leader Customer Resolution Department
Angel Advance —Warrington
- £32,000 - £34,279 a year
- Full-time
- Analysis skills
- Continuous improvement
- In-person
- Free parking
Quick apply
7d
Customer Success People Lead
Xero —Manchester
- Full-time
- Hybrid work
- Google Suite
- Data analysis skills
- Team management
12d
Team Manager
Ocado Logistics —Stoke-on-Trent
- Weekend availability
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Site Lead Administrator
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
Quick apply
Domestic Sales Lead
Johnsons UK Services Limited —Stoke-on-Trent
- £35,000 a year
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Helpdesk Team Leader
Softcat —Manchester
- Hybrid work
- CRM software
- Customer service
- Team management
- Flexible schedule
Digital Colleague Experience Lead
Royal London —Alderley Edge
- AI
- Leadership
- Communication skills
- Annual leave
13d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 a year
- Full-time
- Hybrid work
- Microsoft Word
- Mentoring
- Leadership
- Employee assistance programme
- Gym membership
Quick apply
Commercial Team Lead
CHEP —Manchester
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Training & development
Site Lead
Radius Limited —Crewe
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
Quick apply
Lead Nightshift Manager
Sainsbury's —Cheadle
- From £36,250 a year
- Night shift
- Team management
- Training & development
- Retail management
- Employee discount
12d
Team Lead - Payroll Implementation Services (12 month FTC)
Fourth —Macclesfield
- Hybrid work
- Hotel
- Training & development
- Flexible schedule
- Life insurance
14d
Product Lead
Vix Technology —Manchester
- Full-time
- Product management
- Mentoring
- Agile
- Employee assistance programme
Quick apply
Team Manager - Pension Transfers
interactive investor —Manchester
- From £36,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
4d
Airside - Team Leader
WHSmith Group —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Airside - Team Leader
WHSmith Travel —Manchester
- £26,466 - £27,500 a year
- Weekend availability
- Customer service
- Training & development
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
CX Lead (CX Account Manager) - Commerce
VML/WPP Enterprise Solutions —Manchester
- Business development
- Team management
Quick apply
6d

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Telesales Team Manager - Customer Loyalty

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Sales management
Analysis skills
Telesales
Telemarketing
Leadership
Team motivation leadership
Communication skills
Analytics

Full job description

Company Description

Please note this role is working Monday - Friday between the hours of 9am - 9pm on a 37.5 hour week.

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Quarterly bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

We are looking for a driven and results-oriented Telesales Team Manager to build, lead, develop, and motivate a team of telesales professionals for our Customer Loyalty Scheme. This role is responsible for delivering sales targets, improving team performance, and ensuring a high-quality customer experience through effective telephone-based sales operations with our current customers. You will combine strong leadership skills with a hands-on approach to coaching, performance management, and sales strategy execution in a "player / manager" role.

As a Telesales Team Manager, we are looking for someone to:

Build, lead, coach, and motivate a team of telesales executives to achieve and exceed
Monitor daily, weekly, and monthly sales KPIs and performance metrics
Drive revenue growth by implementing effective sales strategies and campaigns
Ensure consistent achievement of conversion rates, call volumes, and revenue targets
Analyse data to identify trends and areas for improvement
Ensure adherence to scripts, processes, and compliance requirements
Monitor call quality and provide constructive feedback
Ensure all activities comply with regulatory standards and company policies

Qualifications

Essential

Proven experience in a telesales or contact centre sales environment
Previous experience managing or supervising a sales team
Strong track record of achieving and exceeding sales targets
Excellent leadership, coaching, and motivational skills
Strong analytical and problem-solving abilities
Effective communication and interpersonal skills

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

–––––––––––––

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

customer service team lead jobs in macclesfield

Telesales Team Manager - Customer Loyalty

Team Leader

Customer Service Team Manager

Team Leader Customer Resolution Department

Customer Success People Lead

Team Manager

Site Lead Administrator

Domestic Sales Lead

Helpdesk Team Leader

Digital Colleague Experience Lead

Customer Service Team Leader - 12 Month Fixed Term Contract

Commercial Team Lead

Site Lead

Lead Nightshift Manager

Team Lead - Payroll Implementation Services (12 month FTC)

Product Lead

Team Manager - Pension Transfers

Airside - Team Leader

Airside - Team Leader

CX Lead (CX Account Manager) - Commerce

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