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The Administrative Assistant, Academic Affairs provides essential administrative coordination for student-facing academic workflows and serves as the primary operational welcoming presence Academic Affairs and Dean, Learning Resources. This role manages student tracking processes, supports institutional operational calendars, maintains public-facing curricular information on the College website, and routes inquiries and coordinates processes for multiple student success departments.
Shared Reception & Front-Line Engagement
Greet visitors, answer multi-line phones, triage inquiries, and professionally route students, faculty, and community members to the appropriate departments.
Serve as the primary receptionist and first point of contact for the VPAA’s and the Dean, Learning Resources offices.
Academic & Student Processes Coordination
Administer and track student-related academic workflows, including Maxient Academic Integrity case management and appeals.
Coordinate, process, and track student substitution waiver requests and COLL101 waiver evaluations.
Provide operational oversight, student communications, and tracking for the Academic Restart program.
Institutional Operations & Compliance Support
Support academic operations including the development of final exam scheduling and academic staff calendars.
Assist with compliance-related documentation, routine tracking, and records maintenance.
Curricular & Website Management
Maintain and update curricular information and academic updates on the College website using the content management system (CMS).
Audit public-facing academic pages regularly to ensure alignment with approved institutional curriculum changes.
MINIMUM QUALIFICATIONS
Associate degree required.
Minimum of 2+ years of office support experience, preferably in a student-facing or higher education environment.
Proficiency in standard office productivity software (Microsoft Office) and comfort adapting to institutional database platforms (e.g., Maxient, Colleague SaaS, and website content management tools).
Strong interpersonal, written, and verbal communication skills; ability to remain calm, welcoming, and professional in a high-traffic, multi-department front office.
Strong organizational skills and attention to detail; ability to maintain strict confidentiality regarding student records (FERPA compliance) and process varied tasks with minimal direct oversight.
HOURLY RATE $21.8979 - $23.4307 (commensurate with experience)
BACKGROUND CHECKS/CLEARANCES
Employment with the College will require successful completion of background check(s) in accordance with College's policies.
APPLICATION
Apply online at: https://bucks.wd1.myworkdayjobs.com/BCCC
Applications must consist of a letter of application addressing this specific position and the candidate’s interest and qualifications for coming to Bucks County Community College, resume/CV, and a list of five professional references. References will not be contacted without prior permission. Finalists may be asked to provide additional materials.
DEADLINE
Applications will be accepted until the position is filled.
BENEFITS
Bucks County Community College offers an exceptional benefits package that includes medical, dental, vision, prescription plans, 403B pension plan, life insurance, short & long-term disability, generous paid time off, tuition waivers, tuition assistance, wellness center, cafeteria, and free parking on a beautiful Bucks County campus.
We are proud to be an organization that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.
Please Note: At this time, the College does not provide work visa sponsorships. To be considered for employment at Bucks County Community College, applicants must be permitted to legally work in the United States without employer sponsorship. Bucks County Community College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
