Customer support operator Work, Jobs in Magherafelt, Nir (with Salaries)

Customer Support Operator
Johnson Controls —Portadown
- 12 hour shift
- English
- Annual leave
- Employee assistance programme
Part-time Customer Support Operator
Johnson Controls —Portadown
- Part-time
- English
- Annual leave
- Employee assistance programme
Customer Support Operator
Mitie —Lurgan
- £13.45 an hour
- Overtime
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking

More jobs to discover

Find similar jobs that you might be interested in.

Part time-Production Operator
Vertiv —Derry
Reporting to Production Management, successful candidates will be involved in a range of manufacturing and assembly duties, helping to deliver high-quality…
13d
Sales Advisor - Aelia - Belfast Int. Airport
Lagardère Travel Retail (UK & IRE) —Belfast
As a Sales Advisor, you will provide exceptional customer service, assist shoppers with product inquiries, and help drive sales in a retail environment.
£13.50 an hour
Quick apply

I want to receive the latest job alerts for customer support operator in magherafelt, nir

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support operator jobs near magherafelt, nir

Insurance Credit Controller jobs in London

Financial Controller jobs in Brighton

Document Controller jobs in Wokingham

Controller jobs in Jarrow Ne32

Document Controller jobs in Canada Water

Customer Support Coordinator jobs in Livingston

School Support Staff jobs in Buckinghamshire

Customer Support jobs in London

Customer Support Coordinator jobs in Shenstone

Customer Success Associate jobs in London

Customer Support Coordinator jobs in Rossendale

Customer Support Coordinator jobs in Stockton On Tees

Customer Support Coordinator jobs in Irvine

Project Support Officer jobs in Birmingham

Customer Support Coordinator jobs in Preston

Customer Experience Manager jobs in London

Customer Support Coordinator jobs in Sheffield

Customer Service jobs in Chelmsford

Customer Support Operator

Johnson Controls -
Portadown

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

English
SIA

Full job description

Who we are

Envision Intelligent Solutions, a Johnson Controls company, is a security systems service provider specialising in the rental market with our own in house CAT1 Alarm receiving Centre in Craigavon, BT66 6SY. We are professional, agile and innovative. We reward hard work and inspire people to reach for more. In an environment that is constantly evolving, we will set the foundation for you to grow and chart a career path that is as unique as you are. As part of our team, you’ll have the opportunity to make an impact that people can feel. The world is waiting for you and so are we.

We are currently looking for a Customer Support Operator to join our team. In this full-time, permanent position you will work on 12-hour day and night shifts operating on 4 days on 4 days off rota and will be located in Silverwood Business Park, Craigavon, BT66 6SY.

What we offer

Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
Paid Annual Leave, plus bank holidays (Holiday buy back option available)
Full Time (42 hours per week, 4 on 4 off shifts)
Extensive product and on the job/cross training opportunities with outstanding resources available
Encouraging and collaborative team environment
Career development through various career ladders including Customer Service
Dedication to safety through our Zero Harm policy
Access to business resource groups

What you will do:

Monitor, interrogate and respond to CCTV/Alarm activations, including escalation and reporting
Answer intercoms and inbound telephone calls professionally, quickly and effectively
Effectively use the telephone systems and follow the guidance of the company policy and procedures
Support the Control Room Supervisors and in their absence to take control of the operations (subject to training)
Monitor and handle all incoming CCTV/Alarm activations for mobile patrol vehicles and dispatch mobile response teams accordingly
Report any operational difficulties and problems to the supervisor on duty

What we look for:

The ability to work under pressure, to be self-motivated and able to work independently or as a team member
The ability to prepare letters, reports and documents in an accurate and concise manner
The ability to communicate diplomatically and effectively, both verbally and in writing
Sufficient investigative skills to identify the root cause of any problems identified
SIA (Security Industry Authority) CCTV license desirable however this can be provided via the in house training team.
IT literacy and a minimum of grade C in English and Maths.

#LI-Onsite

#GOSIA

Apply Now

Refine Your Search

customer support operator jobs in magherafelt, nir

Customer Support Operator

Part-time Customer Support Operator

Customer Support Operator

More jobs to discover

I want to receive the latest job alerts for customer support operator in magherafelt, nir

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected