Clinical secretary Work, Jobs in Maidstone, Ken (with Salaries)

Self Pay Advisor
KIMS Hospital —Maidstone
- £27,200 a year
- Call to connect
- Medical terminology
- Communication skills
- Free parking
- Annual leave
10d
Flexi-Bank Medical Secretary
Benenden Hospital Trust —Benenden
- £14 an hour
- Hospital
- Microsoft Office
- Administrative experience
- Free parking
- Annual leave
Medical Secretary - Plastic Surgery
Queen Victoria Hospital NHS Foundation Trust —East Grinstead
- £28,392 - £31,157 a year
- Full-time
- Administrative experience
- Typing
- Communication skills
4d
Consultant Psychiatrist ADHD
Oxleas NHS Foundation Trust —Sidcup
- £113,565 - £150,569 a year
- Part-time
- Hybrid work
- Research
- Teaching
14d

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Flexi-Bank Medical Secretary
Benenden Hospital Trust —Benenden
Respond to telephone and email enquiries in a courteous and professional manner. This is an excellent opportunity for an experienced Medical Secretary who…
£14 an hour

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Self Pay Advisor

KIMS Hospital -
Maidstone

Apply Now

Job details

£27,200 a year
10 days ago

Benefits

Free parking
Free flu jabs
Annual leave
Company pension
Private medical insurance
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Patient appointment coordination
Internal department liaison
Patient service
Appointment booking and call handling
Customer support
Customer interaction
Medical terminology
Communication skills

Full job description

Self-Pay Advisor

Contract: Permanent

Working Hours: 40hours per week. Weekly shift rotation, Monday-Friday, 8.00am-4.00pm and 12.00pm-8.00pm

Salary: £27,200 per annum

Do you have experience in dealing with customers or patients, providing an outstanding service and being the first point of contact?

Our Self Pay Department have an exciting opportunity for a Self-Pay Advisor, who’s role will be to advise patients on the specialities we have ensuring that their journey starts off seamlessly. At KIMS Hospital, one of our main strategic objectives is to provide outstanding, safe, quality care for our patients, you will be working in a small inbound advisory team, you will be taking calls from prospective patients considering treatment at KIMS Hospital and maximise the conversion of contacts into outpatient appointments.

Role Responsibilities include:

Answer all enquiries by telephone or email in a prompt and efficient manner, to assist patients in obtaining an outpatient appointment within KIMS Hospital.
To identify customer needs and provide all relevant information about services, specialists, fees and payment at the first interaction in order to book an appropriate appointment.
To liaise closely with consultants’/specialists’ secretaries, clinical and non-clinical departments/colleagues within the hospital to gather information relevant to patient bookings and quotations.
To be responsible for compiling accurate quotations for all self-pay patients, both verbal and written, issue letters and information packs and to book outpatient appointments at the time of enquiry.

Person Specification:

Previous experience working within a patient advisory role in the healthcare sector
Confident to create and issue quotes
A good understanding of medical/hospital terminology
Excellent interpersonal and communication skills both oral and written
The ability to pay close attention to detail and work with a high level of empathy and maturity
Be flexible and adaptable individual that can work to tight deadlines, cope under pressure and comfortably prioritise their workload
The ability to provide a professional, efficient and friendly service to all customers using the department
The ability to work at a fast pace with a high level of accuracy.

KIMS Hospital employees enjoy the following benefits:

Pension Scheme
Private Health Insurance
33 Days annual leave plus extra time off for your birthday
Life Assurance
Free secure car park
Annual Flu Vaccination
Free Eye Test
Up to 40% discount for some KIMS Hospital services

If you have any queries regarding this vacancy, Diane would be happy to help. Please give her a call on 01622 237634 or email [email protected]

At KIMS Hospital we are committed to building a diverse and inclusive working environment. We strive to create a workforce that reflects the communities we serve and are proud to be an equal opportunities and disability confident employer.

Any offers of employment made by KIMS Hospital for this/these position(s) will be subject to proof of eligibility to work in the UK and receipt of a satisfactory DBS Certificate from the Disclosure & Barring Service. Information about the DBS checks can be found at https://www.gov.uk/disclosure-barring-service-check

Posted 8th August 2026

Apply Now

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clinical secretary jobs in maidstone, ken

Self Pay Advisor

Flexi-Bank Medical Secretary

Medical Secretary - Plastic Surgery

Consultant Psychiatrist ADHD

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