Field Care Co-ordinator
Are you ready to take the next step into leadership?
At Radfield Home Care York & Rural, we're looking for more than an experienced care professional.
We're looking for someone who can lead, support and develop others whilst helping us deliver outstanding care to every client we support.
This role sits between our Field Care Supervisors and Senior Management Team, providing an exciting opportunity for someone who wants to take the next step in their career and play a key role in the day-to-day leadership of an Outstanding-rated home care service.
Working closely with our Registered Care Manager and wider management team, you will help oversee service quality, support our Field Care Supervisors, develop our Care Professionals and ensure our clients receive the exceptional care they deserve.
Company Overview
At Radfield Home Care York, Thirsk & Ryedale, we’re a family-run, award-winning home care provider rated Outstanding by the CQC. We’re looking for kind, caring, and dependable individuals to join our friendly team and help older people live independently in their own homes.
Our mission is to help people age well in the place they most want to be, their own home. We believe exceptional care starts with exceptional people, which is why we invest heavily in supporting, developing and recognising our team.
The Role
As a Field Care Co-ordinator, you will be a visible leader across the service, balancing quality assurance, client support, team development and operational management
Key Responsibilities will include
Leading, supporting and developing our Field Care Supervisors
Coordinate care delivery, staffing allocation and service continuity
Conducting care assessments, reviews and quality assurance visits
Supporting Care Professionals in the field through coaching, guidance and mentorship
Building positive relationships with clients and their families
Investigating and resolving care concerns and service issues
Supporting care planning, risk assessments and service reviews
Identifying opportunities for service improvement
Supporting recruitment, induction and probation processes
Helping identify and develop future talent within the organisation
Participating in the on-call rota as a primary decision maker
What we're looking for
You may currently be a:
Most importantly, you'll be someone who:
Leads by example
Enjoys developing and supporting others
Takes ownership and accountability
Communicates confidently and professionally
Builds positive relationships with colleagues, clients and families
Remains calm and solutions-focused under pressure
Has excellent organisational and problem-solving skills
Wants to continue growing as a leader
Shares our passion for delivering outstanding care
Essential
Full UK driving licence with business insurance
Experience in domiciliary care and providing personal care
NVQ Level 3 in Health & Social Care
Compassionate, professional and organised approach
Strong communication, literacy and record-keeping skills
Computer literate, experience using Google Drive.
Desirable
Safeguarding & Compliance
This role involves working with vulnerable adults and requires an enhanced DBS check, Adult First check and satisfactory references. A strong understanding of safeguarding responsibilities is desirable.
What You’ll Get
£32,000 salary
Paid mileage
Company pension
Birthday Day off
Employee Assistance Programme
Ongoing training and professional development
Structured career progression opportunities
Supportive and experienced management team
Opportunity to develop your leadership skills within an Outstanding-rated service
Regular team get-togethers and ongoing support
