Customer success manager Work, Jobs in Manchester, Eng (with Salaries)

Customer Success Manager (UK)
LegionellaDossier —Manchester
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Manchester
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Autotrader —Manchester
- £32,000 - £45,000 a year
- APIs
- Care plans
9d
Customer Success Manager
Interact Software —Manchester
- Full-time
- Hybrid work
- Human resources
- Annual leave
- Gym membership
Quick apply
Lead Customer Relationship Manager
Training Qualifications UK —Manchester
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Mindbody —Manchester
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Business Development Manager (BDM) - Todmorden - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Todmorden
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
12d
Customer Success Manager - UK - M/F/D
AB Tasty —Manchester
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Rossendale
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Salford
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
10d
Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped
Yell Ltd —Burnley
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Key Account Manager (Brand & Retail Brands)
Essity —Didsbury
- Full-time
- Marketing
- Business
- Marketing
Growth Account Executive
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
New Partner Experience Advisor (UKI Market)
Deliveroo —Manchester
- £27,700 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Salesforce
Account Manager Capital Sales - North West & North Wales Territory
Baxter —Stockport
- Sales
- Computer literacy
- Microsoft Office
- Annual leave
Business Development Manager (BDM) - Northwich- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Northwich
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Analysis skills
- Continuous improvement
- IT
Business Development Manager (BDM) - Oldham - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Oldham
- £35,875 - £53,000 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Global Account Manager - Institutional Division (Remote)
Ecolab Inc. —Manchester
- Remote
- Microsoft Powerpoint
- Hospitality
- Sales

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Customer Success Manager (UK)

LegionellaDossier
Manchester

Quick apply

Job details

Full-time

Qualifications

Bachelor's degree
SaaS
Communication skills

Full job description

We are LegionellaDossier, a pioneering software company based in the Netherlands. At LegionellaDossier, we specialize in innovative solutions for managing and preventing Legionella outbreaks, ensuring safety and compliance for public buildings. Our cutting-edge technology empowers businesses and institutions to monitor, analyze, and mitigate Legionella risks efficiently.

Joining our team means becoming part of a dynamic, forward-thinking company dedicated to making a tangible difference in public health and safety. We value creativity, collaboration, and a passion for problem-solving. If you're looking for an opportunity to work on meaningful projects with a talented and driven team, LegionellaDossier is the place for you. Let's shape a safer future together.

Position Overview:

As a Customer Success Manager, you are customer-centric with a strong commercial mindset. In this role, you will play a critical role in driving customer satisfaction and revenue growth by nurturing relationships with our clients and identifying opportunities for upselling and reselling our water safety solution.

Key Responsibilities:

Cultivate strong relationships with key clients in the water safety industry, serving as their trusted advisor and advocate within LegionellaDossier.
Develop a deep understanding of our water safety solution and effectively communicate its technical features and benefits to clients.
Proactively identify opportunities for upselling and reselling our water safety solution to existing clients, leveraging HubSpot (our CRM) to track and manage sales opportunities.
Provide ongoing support and guidance to clients, helping them navigate the complexities of water safety regulations and optimize their use of our solution.
Monitor client satisfaction and address any concerns or issues in a timely and effective manner, ensuring a high level of customer retention.
Track and analyze key metrics related to customer success and revenue generation, providing regular reports to senior management.
Proactively explore Upsell/Cross-sell opportunities with our existing customers

Proven experience in a similar role within software/SaaS.
Strong understanding of customer journey dynamics and the ability to implement strategies for improvement.
Demonstrated success in developing and implementing effective customer success programs
Experience in determining and measuring KPIs for customer success teams.
Proficient in setting up workflows and utilizing customer success automation tools.
SaaS industry experience is a must.
Excellent communication and interpersonal skills.
Methodical mindset with a structured approach to problem-solving.
Strong commercial knowledge with a proven ability to upsell and cross-sell products and services.
Ability to thrive in a fast-paced and dynamic environment.

Sounds good?

Our recruitment process is simple: you and we all need to be sure that we’re excited to work together for many years to come and make great things happen. For this, our company culture is the most important to us, and we work hard to make sure everyone feels like they can work together well and enjoy their time making all those great things happen.

Are you as excited about that prospect as we are? Then apply, let's have a cup of coffee and talk about the future together.

Quick apply

Refine Your Search

customer success manager jobs in manchester, eng

Customer Success Manager (UK)

Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped

Customer Success Manager

Customer Success Manager

Lead Customer Relationship Manager

Customer Success Manager

Business Development Manager (BDM) - Todmorden - Circa 41k Package- 53k OTE Uncapped

Customer Success Manager - UK - M/F/D

Customer Service Team Leader - 12 Month Fixed Term Contract

Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped

Business Development Manager (BDM) - Circa 41k Package- 53k OTE Uncapped

Business Development Manager (BDM) - Burnley - Circa 41k -Package 53k OTE Uncapped

Key Account Manager (Brand & Retail Brands)

Growth Account Executive

New Partner Experience Advisor (UKI Market)

Account Manager Capital Sales - North West & North Wales Territory

Business Development Manager (BDM) - Northwich- Circa 41k Package- 53k OTE Uncapped

Senior Manager - Real Time Delivery Manager EMEA

Business Development Manager (BDM) - Oldham - Circa 41k Package- 53k OTE Uncapped

Global Account Manager - Institutional Division (Remote)

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