Infrastructure analyst Work, Jobs in Manchester, Eng (with Salaries)

2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
9d
Jigsaw Homes Group Limited
Jigsaw Homes Group —Ashton-Under-Lyne
- £42,085 - £46,541 a year
- Full-time
- Sick pay
8d
Security Analyst
Advania UK —Manchester
- £30,000 - £40,000 a year
- Hybrid work
- Azure
Support Analyst
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Management
- SQL
- Computer networking
Digital Business Analyst
Amentum —Manchester
- Full-time
- Project management
- Communication skills
- Flexible schedule
14d
Senior Technical Analyst Networks & Telephony
ManchesterCityCouncil —Manchester
- £41,771 - £46,142 a year
- Management
- Presentation skills
- Mentoring
- Annual leave
- Employee discount
7d
VacancyTitle: Endpoint Configuration & Patching Analyst
Nuclear Transport Solutions —Warrington
- £44,000 - £55,000 a year
- Temporary
- Communication skills
Senior FinOps / Cloud Optimisation Analyst
Softcat —Manchester
- Hybrid work
- Azure
- AWS
- School
- Flexible schedule
Cyber Security Analyst
Daisy Communications LTD —Cheadle Heath
- Up to £40,000 a year
- Full-time
Quick apply
8d
Information Security Analyst
Stagecoach —Stockport
- Full-time
- Computer Science
- Windows
- Analysis skills
- Employee assistance programme
- Employee discount
IT Customer Experience Support Analyst
Anaplan —Manchester
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Excel
- Azure
Quick apply
23h
Finance Analyst
Costain —Bury
- Full-time
- Oracle
- ERP systems
- Communication skills
2d
Lead Developer
Clear Business —Sale
- £52,823 - £63,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Free parking
- Annual leave
Quick apply
Data Engineer
Capgemini —Manchester
- Hybrid work
- Azure
- Java
- AWS
Senior Cybersecurity Analyst
EG Group —Horwich
- Up to £55,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Mentoring
- Free parking
- Flexible schedule
3d
IT Manager
CMap —Manchester
- Full-time
- Hybrid work
- Azure
- IT
- Employee discount
Quick apply
21h
Senior Pricing Data R&D Analyst
AXA UK —Manchester
- Up to £73,000 a year
- SQL
- Maths
- Machine learning
- Annual leave
Data and General Administrator
UKHCDO Limited —Manchester
- £28,392 - £39,043 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Employee assistance programme
Director, Enterprise Applications
Altus Group —Manchester
- £75,000 - £100,000 a year
- Full-time
- Salesforce
- Travel
- In-person
10d
Senior Security Operations Analyst
interactive investor —Manchester
- From £54,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
8d

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infrastructure analyst jobs near manchester, eng

2nd Line IT Support Analyst

Mission Mars (Head Office) -
Manchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year
9 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Driving Licence
Azure
Continuous improvement
Driving
CompTIA Network+
IT support
Communication skills
Active Directory
CompTIA A+

Full job description

£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

2nd Line IT Support Analyst - Mission Mars

Location:Office Based, Mission Mars Support Centre - Manchester City Centre (with travel to sites as required)

Reporting To:IT Manager

Salary:£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

Role Overview

We are looking for a proactive and customer-focused 2nd Line IT Support Analyst to join our growing IT team. The role involves providing advanced technical support across all Mission Mars venues,ensuring systems remain operational and colleagues receive excellent IT support.

You will provide 2nd line support across a range of systems,applications,devices,and network infrastructure,helping to maintain reliable IT services within a fast-paced and customer-focused business

This role requires strong technical knowledge,excellent communication skills,and the ability to work effectively in a guest focused hospitality environment where service continuity is essential.

Key Responsibilities

Technical Support:

Provide 2nd line support for hardware,software,networking,and business applications.
Support desktop,laptop,mobile,EPOS,printer,and peripheral devices.
Diagnose and resolve Microsoft 365,Windows,and user account issues.
Maintain and support Active Directory,Azure AD,and group policies.
Assist with server administration,patching,and system monitoring.
Support telephony and communications systems.
Support hospitality-specific systems including:EPOS systems,Booking and reservation platforms,Food delivery services
Ensure business-critical systems remain operational during trading hours.
Liaise with third-party vendors for issue resolution and maintenance.
Manage support tickets within agreed SLAs.
Document fixes,procedures,and troubleshooting steps.
Escalate major incidents appropriately.
Provide excellent customer service to non-technical users.
Build positive relationships with operational teams and site managers.

Skills & Experience Required

Essential:

Previous experience in a 2nd line IT support role.
Strong knowledge of:
Microsoft 365
Active Directory / Azure AD
Networking fundamentals (Unifi/Draytek)
Hardware troubleshooting
Experience supporting multiple sites or remote users.
Experience with ticketing systems
Enthusiastic and eager to learn
Team player with a positive attitude
Organised and detail-oriented
Able to remain calm under pressure
Passionate about technology and continuous improvement

Desirable:

Experience working in hospitality in either a guest facing or office support role
Experience with EPOS systems
Full UK driving licence

Qualifications

Candidates must either:

Have already started a recognised technical qualification or certification or be part-qualified in a relevant technical discipline such as:

CompTIA A+
CompTIA Network+
Microsoft Certifications
ITIL
HND/HNC or Degree in IT,Computing,or related field

What’s in it for you

Competitive salary + bonus scheme of up to 30% per annum (paid quarterly)
Pension scheme
Loyalty bonus
50% discount on food & drink at all Mission Mars venues
Free or discounted tickets to gigs and events at Albert Hall
Wellbeing support & employee assistance programmes
A vibrant,collaborative office culture with regular socials and events
Real opportunities for growth in a fast-growing,ambitious business

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know on [email protected]

Quick apply

Refine Your Search

infrastructure analyst jobs in manchester, eng

2nd Line IT Support Analyst

Jigsaw Homes Group Limited

Security Analyst

Support Analyst

Digital Business Analyst

Senior Technical Analyst Networks & Telephony

VacancyTitle: Endpoint Configuration & Patching Analyst

Senior FinOps / Cloud Optimisation Analyst

Cyber Security Analyst

Information Security Analyst

IT Customer Experience Support Analyst

Finance Analyst

Lead Developer

Data Engineer

Senior Cybersecurity Analyst

IT Manager

Senior Pricing Data R&D Analyst

Data and General Administrator

Director, Enterprise Applications

Senior Security Operations Analyst

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