Level it Work, Jobs in Manchester, Eng (with Salaries)

IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
3d
Intelligence Data Analyst
GCHQ —Manchester
- From £37,892 a year
- Full-time
- Data analysis skills
- English
- Analysis skills
- Annual leave
- Flexitime
5d
IT Technician
Express Solicitors —Manchester
- Up to £30,000 a year
- Windows
- Analysis skills
- Travel
- Employee assistance programme
DATA ANALYSTS
i5 Solutions Europe Limited —Manchester
- Computer Science
- Data analysis skills
- SQL
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
7d
Airport Services Agent (Manchester) - 12 Month Contract
Qatar Airways —Manchester
- Hospitality
- Computer literacy
- English
7d
Associate IT Field Technical Analyst
Cadent Gas —Hollinwood
- £34,011 - £38,013 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Employee discount
NCSC Cyber Security Analyst
GCHQ —Manchester
- £37,892 a year
- English
- No degree
- Annual leave
13d
IT Engineer Degree Apprentice
QA Apprenticeships —Stockport
- £29,064 - £32,061 a year
- Full-time
- Windows
- Project management
- Continuous improvement
- Free parking
6d
QA Engineer
Betfred —Manchester
- £37,000 - £46,500 a year
- Full-time
- SQL
- Continuous improvement
- APIs
- Annual leave
- Employee assistance programme
Quick apply
Project Support
Semperian Group —Wythenshawe
- Up to £25,000 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Hospital
- Annual leave
IT Helpdesk Coordinator
The Config Team —Manchester
- Weekend availability
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Computer Science
- Life insurance
Quick apply
1st Line Analyst - Stafford DC
Pets at Home —Cheadle
- £28,000 a year
- Full-time
- Customer service
- Organisational skills
- IT
- Free parking
- Employee discount
6d
Apprentice Software Engineer
Unipart —Stockport
- £28,000 a year
- Full-time
- Google Suite
- Microsoft Excel
- Computer Science
Quick apply
11d
IT Support & Services
MDPI UK —Manchester
- Full-time
- English
- Windows
- Bachelor's degree
- Annual leave
- Employee discount
Electronic Test & Repair Technician
Astra Telematics Limited —Trafford
- £30,000 - £40,000 a year
- Full-time
- Schematics
- In-person
- Hand tools
- Free parking
- Flexible schedule
Quick apply
Trainee Laboratory Technician
Pennington Choices Ltd —Warrington
- £26,227.50 a year
- Full-time
- IT
- Health & wellbeing programme
- Annual leave
Customer Service Associate
Ambition Institute —Manchester
- £26,227.50 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Continuous improvement
- Annual leave
7d
Data Analyst Apprentice
Safran —Burnley
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Flexitime
- Employee assistance programme
11d
QA Test Analyst
Bibby Financial Services —Salford
- £40,000 - £46,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- SharePoint
- Gym membership
Quick apply
7d

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IT Support Engineer

Serries Business and Technology Services
Manchester

Quick apply

Job details

Permanent | Full-time
£30,000 - £34,000 a year
3 days ago

Qualifications

Desktop support
TCP
Microsoft Outlook
DHCP
Computer hardware
IT support
DNS
SharePoint
IT
TCP/IP
VPN

Full job description

About the Role

Serries Business and Technology Services provides technical support, business systems assistance and operational technology solutions to organisations across a range of sectors. We are looking for an experienced IT Support Engineer to help maintain reliable day-to-day technology services for internal users and client environments.

You will provide technical assistance across hardware, software, user accounts, networks and cloud-based systems. The role involves resolving incidents, investigating recurring issues and supporting the setup and maintenance of workplace technology.

This position is suitable for a practical and service-focused IT professional who can troubleshoot confidently, communicate clearly with users and manage several technical requests at the same time.

Key Responsibilities

Technical Support: Provide first-line and second-line support for desktop computers, laptops, mobile devices, printers, business applications and user-access issues.

Incident Resolution: Diagnose and resolve hardware, software, connectivity and account-related incidents within agreed service targets.

User Account Management: Create, update and disable user accounts, permissions, email access and shared resources in line with approved procedures.

Device Setup: Configure and deploy computers, monitors, mobile devices and peripheral equipment for new and existing users.

Software Support: Install, update and troubleshoot operating systems, productivity tools and approved business applications.

Network Troubleshooting: Investigate basic wired, wireless, VPN and internet-connectivity problems and escalate complex issues when necessary.

Microsoft 365 Support: Assist users with Outlook, Teams, OneDrive, SharePoint and other Microsoft 365 services.

Ticket Management: Record incidents, requests, troubleshooting actions and resolutions accurately in the service-management system.

Security Support: Apply security updates, support antivirus and endpoint-protection tools and report suspicious activity through the correct channels.

Technical Documentation: Maintain setup guides, troubleshooting instructions, asset records and knowledge-base articles.

Asset Management: Track company devices, accessories, software licences and equipment assignments.

Escalation: Refer infrastructure, server, application or cybersecurity issues to specialist teams with clear supporting information.

User Guidance: Explain technical solutions clearly and provide practical advice that helps users prevent recurring problems.

What We Are Looking For

Experience: At least 2 to 4 years of experience in IT support, service desk, desktop support or a related technical role.

Technical Knowledge: Good understanding of Windows environments, computer hardware, printers, mobile devices and common workplace applications.

Microsoft 365: Practical experience supporting Outlook, Teams, OneDrive, SharePoint and Microsoft user accounts.

Networking: Basic knowledge of TCP/IP, DNS, DHCP, VPNs, Wi-Fi and local-area network troubleshooting.

Troubleshooting: A structured approach to diagnosing faults, testing solutions and identifying when escalation is required.

Service Management: Experience using ticketing or IT service-management platforms to record and manage technical requests.

Customer Service: A patient and professional approach when supporting users with different levels of technical knowledge.

Communication: Ability to explain technical information clearly in person, by telephone and in writing.

Organisation: Ability to prioritise incidents, manage competing requests and meet service deadlines.

Security Awareness: Understanding of password security, access control, endpoint protection and safe handling of business data.

Qualifications: A qualification or certification in information technology, computer systems, networking or a related subject is preferred but not essential.

Mindset: Dependable, methodical and willing to take ownership of technical issues through to resolution.

Pay: £30,000.00-£34,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

level it jobs in manchester, eng

IT Support Engineer

Intelligence Data Analyst

IT Technician

DATA ANALYSTS

Technical Helpdesk Agent

Airport Services Agent (Manchester) - 12 Month Contract

Associate IT Field Technical Analyst

NCSC Cyber Security Analyst

IT Engineer Degree Apprentice

QA Engineer

Project Support

IT Helpdesk Coordinator

1st Line Analyst - Stafford DC

Apprentice Software Engineer

IT Support & Services

Electronic Test & Repair Technician

Trainee Laboratory Technician

Customer Service Associate

Data Analyst Apprentice

QA Test Analyst

I want to receive the latest job alerts for level it in manchester, eng

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