Senior manager customer services strategy and governance Work, Jobs in Manchester, Eng (with Salaries)

Senior Bid Manager
Sodexo —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Management
- Employee assistance programme
Quick apply
13d
Senior Programme Manager – New Part Introduction
Rolls-Royce SMR —Manchester
- £75,400 - £93,200 a year
- Full-time
- Hybrid work
5d
Senior E-commerce Executive
Manchester Airport —Manchester
- Mentoring
- Communication skills
- Analytics
- Employee discount
7d
Senior Project Manager - Regulatory / Governance Readiness
Together —Cheadle
- Full-time
- Azure
- Management
- Agile
Quick apply
Senior Manager - Real Time Delivery Manager EMEA
Live Nation —Manchester
- Full-time
- Analysis skills
- Continuous improvement
- IT
Senior Manager – Operational Design & Transformation
Lloyds Banking Group —Manchester
- £78,098 - £91,880 a year
- Full-time
- Hybrid work
- Financial services
- AI
7d
Bid Manager
Equans —Didsbury
- Full-time
- Hybrid work
- Management
- IT
- Annual leave
- Employee assistance programme
Senior Marketplace Manager
Waters Corporation —Wilmslow
- Marketing
- Presentation skills
- Bachelor's degree
Senior Account & Channel Manager
Ripjar —Manchester
- Full-time
- Hybrid work
- Sales
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Commercial Manager
Rolls-Royce SMR —Manchester
- £50,600 - £66,465 a year
- Full-time
- Hybrid work
- No degree
- Travel
- Contracts
7h
Cloud Operations Manager
Softcat —Manchester
- Hybrid work
- AWS
- Analysis skills
- Driving
- Flexible schedule
PMO Analyst
Together —Cheadle
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Azure
- Employee discount
Quick apply
Senior Product Manager
Informed Solutions —Altrincham
- Hybrid work
- Sales
- Business development
- Product management
- Gym membership
- Referral programme
Quick apply
Senior Project Manager
Thales —Cheadle
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Senior Consultant-Benefits Management & RE Strategy
Turner & Townsend —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Customer service
Quick apply
Senior Account Manager
BCN Group —Manchester
- Full-time
- Hybrid work
- Contracts
- Annual leave
- Employee assistance programme
Quick apply
2d
Governance, Risk & Compliance (GRC) Manager
Stagecoach —Stockport
- Full-time
- Leadership
- Communication skills
1d
Regional Manager
Rendall & Rittner —Manchester
- Full-time
- Continuous improvement
- Team management
- Training & development
- Employee assistance programme
- Employee discount
Internal Systems Manager
Zen Internet —Rochdale
- £54,000 - £62,000 a year
- Full-time
- Budgeting
- Leadership
- Free parking
- Annual leave
Quick apply
7d
Principal Category Manager
Sopra Steria —Manchester
- Up to £50,000 a year
- Contracts
- Annual leave
12d

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senior manager customer services strategy and governance jobs near manchester, eng

Senior Bid Manager

Sodexo -
Manchester

Quick apply

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme

Qualifications

Microsoft Powerpoint
Microsoft Word
Bid management
Management
Client engagement
Customer service
Stakeholder liaison
English
Project management
Tender documentation

Full job description

Job Introduction

Full time
Monday-Friday
Competitive per annum plus our Sodexo employee benefits package
Opportunities for professional development

Senior Bid Manager

Location: Home-based (UK) with occasional travel across the UK and Ireland

At Sodexo, we’re passionate about our people. We know that our teams are the key to delivering exceptional service and creating meaningful experiences for our clients, customers, and employees.

Sodexo is in the middle of an exciting growth programme, having recently won several major global and national contracts across Integrated Facilities Management and Food Services. To keep that momentum going, we're looking for an ambitious Senior Bid Manager to join the team and help us land the next wave of wins.

Some people write bids. You're going to build them: the strategy, the story, the design, the polish that turns a proposal into a win.

As Senior Bid Manager, you'll be the driving force behind first-class bids for some of the biggest names in tech, finance, media, FMCG, pharma, life sciences and professional services, working shoulder-to-shoulder with Business Development Directors and our sharpest subject matter experts to co-create solutions that genuinely stand out.

This is a back-of-house role with a front-row seat to some of Sodexo's most important deals. Fast-paced, high-stakes, and never boring.

Key responsibilities':

Owning end-to-end bid management, driving momentum across tight, high-pressure timelines
Co-designing winning solutions with Business Development Directors/Managers and Subject Matter Experts
Leading bid writing and directing our SoCreative team so every final document looks outstanding
Running special projects tied to a bid, from bespoke websites and videos to standout creative
Partnering with the pricing team to help build accurate, optimised cost models
Managing internal stakeholders and governance across the bid pipeline
Getting hands-on with client engagement when it counts

What we're looking for:

Tenacity, drive and real strength of personality: you take accountability and get things done
Adaptable, flexible, and a natural team player
Creative, articulate, and genuinely excellent with written English, able to make a bid exciting to read, not just accurate
Excellent people skills and charisma
Strong customer service instincts and emotional/social intelligence
Project management know-how (no formal qualification required)
At least 3 years' relevant IFM experience across Food, Soft FM or Hard FM. Strong in one area? We'll help you grow the rest
Advanced skills in MS Word, Teams and PowerPoint
APMP Foundation certification or higher (desirable)

Why Sodexo?:

Working with Sodexo is more than a job; it’s a chance to be part of something greater.

Belong in a company and team that values you for you.

Act with purpose and have an impact through your everyday actions.

Thrive in your own way.

We also offer a range of perks, rewards and benefits for our colleagues and their families:

Unlimited access to an online platform offering wellbeing support
An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing
Access to a 24hr virtual GP Service
Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family)
Save for your future by becoming a member of the Pension Plan
Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools
Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit
Sodexo UK and Irelands enhanced benefits and leave policies

A little more about Sodexo:

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations. We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job.

Click here to read more about what we do to promote an inclusive culture.

Ready to be part of something greater?

Sodexo reserves the right to close this advert early if we are in receipt of a high number of applications

Work Location: Hybrid remote in Manchester

Quick apply

Refine Your Search

senior manager customer services strategy and governance jobs in manchester, eng

Senior Bid Manager

Senior Programme Manager – New Part Introduction

Senior E-commerce Executive

Senior Project Manager - Regulatory / Governance Readiness

Senior Manager - Real Time Delivery Manager EMEA

Senior Manager – Operational Design & Transformation

Bid Manager

Senior Marketplace Manager

Senior Account & Channel Manager

Commercial Manager

Cloud Operations Manager

PMO Analyst

Senior Product Manager

Senior Project Manager

Senior Consultant-Benefits Management & RE Strategy

Senior Account Manager

Governance, Risk & Compliance (GRC) Manager

Regional Manager

Internal Systems Manager

Principal Category Manager

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