Account resolution specialist Work, Jobs in Manchester, Gtm (with Salaries)

Mortgage Collections Specialist
Together —Cheadle
- Full-time
- Customer service
- Communication skills
Quick apply
Performance & Support Services Manager
Equans —Manchester
- Full-time
- Annual leave
- Employee assistance programme
8d
Credit & Collections Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Procurement Specialist (EMEA Operations)
Geosyntec Consultants, Inc. —Manchester
- Full-time
- Remote
- Microsoft Excel
- Oracle
- ERP systems
14d
Specialist, Client Processing Representative
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Microsoft Office
1d
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- Customer service
- English
Senior Accounts Receivable Specialist
Worldpay (UK) Limited —Manchester
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
Collections Specialist
Together —Cheadle
- Full-time
Quick apply
Specialist, Client Processing Representative I
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Office
- Bachelor's degree
- Communication skills
Information Security Analyst - Vulnerability Management
Starling —Manchester
- Full-time
- Hybrid work
- Management
- Java
- AWS
- Annual leave
- Employee discount
Quick apply
14d
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Macclesfield
- Full-time
- Sales
- ERP systems
- IT
Quick apply
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
6d
Procurement Consultant - All Levels (Security Cleared)
Turner & Townsend —Manchester
- Full-time
- Engineering
- Travel
- Contracts
Quick apply
IT Support Engineer
GWA Group —Warrington
- Full-time
- Azure
- Windows
- Driving
Student Finance Implementation Consultant
PACT Solutions —Manchester
- £42,000 - £60,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Travel
- Accounting
Quick apply
9d
Specialist Customer Care
Barclays —Knutsford
- £27,700 a year
- Customer service
- Computer literacy
- Administrative experience
Customer Service Advisor
The Beauty Tech Group Trading Limited —Manchester
- Weekend availability
- Hybrid work
- Hospitality
- Communication skills
- Free parking
- Work from home
Quick apply
Strategic Procurement Specialist
PerkinElmer —Macclesfield
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Referral programme
Director of Transactional Finance
BALLY’S INTRALOT SA —Manchester
- Full-time
- Hybrid work
- Annual leave
- Gym membership
Quick apply
LCMS Product Specialist
Agilent Technologies LDA UK Limited —Cheadle
- Full-time
- Remote
- Doctoral degree
- Up to 50% travel
- Master's degree
- Work from home

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account resolution specialist jobs near manchester, gtm

Mortgage Collections Specialist

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Customer service
Communication skills

Full job description

Company Description

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Discretionary annual bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 900 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

As a Mortgage Collections Specialist, you will be providing high quality support to our customers. Your aim will be to understand a customer's circumstance and offer the appropriate sustainable support for customers in financial difficulties or are experiencing in-life vulnerabilities. You will be dealing with inbound and outbound enquiries from customers in all stages of arrears.

As a Mortgage Collections Specialist, we are looking for someone to:

Deal with inbound and outbound telephone calls from customers relating to early and/or late stage arrears on regulated and unregulated accounts
Listen and question and understand the root cause of a customer's financial situation and work with the customer to find their needs
Resolve customer enquiries to completion, aiming for first contact resolution where appropriate.
Identify and attempt to resolve potential customer complaints
Understand the needs of vulnerable customers and arrange the appropriate type of support, including signposting to organisations who can help

Qualifications

Essential

Collections experience within the Mortgage industry
Collections experience in a regulated industry
Experience of the whole collections journey - from early arrears to late arrears collecting
Exceptional Customer Service and communication skills, with a commitment to minimising customer effort
An excellent understanding of what a good customer outcomes looks like
An empathetic approach to customers through active listening and effective questioning
Excellent attention to detail
Ability to work under pressure

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

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Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Click here for more information on our Recruitment Process

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

Quick apply

Refine Your Search

account resolution specialist jobs in manchester, gtm

Mortgage Collections Specialist

Performance & Support Services Manager

Credit & Collections Specialist

Senior Procurement Specialist (EMEA Operations)

Specialist, Client Processing Representative

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Senior Accounts Receivable Specialist

Collections Specialist

Specialist, Client Processing Representative I

Information Security Analyst - Vulnerability Management

Account Manager

IT Support Engineer

Procurement Consultant - All Levels (Security Cleared)

IT Support Engineer

Student Finance Implementation Consultant

Specialist Customer Care

Customer Service Advisor

Strategic Procurement Specialist

Director of Transactional Finance

LCMS Product Specialist

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