Do you love working in a lively, hands-on environment and helping customers have a great shopping experience? We’re looking for a friendly, dependable Retail Assistant to join our growing team in Manchester. If you bring energy, enjoy working with people, and take pride in doing a job well, we’d love to have you on board.
Whether you're an experienced Customer Service Representative, Store Associate, or Hospitality Team Member, or you're looking for an entry-level route into retail operations, we provide fully paid training, ongoing coaching, and excellent opportunities for career advancement.
About the Role
As a Retail Assistant, you'll be at the heart of our day-to-day store operations and sales floor in Manchester. You’ll work on the floor, serve customers, keep merchandise displays running smoothly, and support your team across different areas of the business. Every day brings something new, and you'll get plenty of hands-on experience while picking up skills that will set you up for long-term growth with us.
This position is ideal for candidates searching for Retail Assistant Jobs, Sales Assistant Roles, Store Associate Positions, Customer Advisor Support Jobs, and Entry-Level Retail Careers in Manchester.
What You'll Do
Customer Engagement & Floor Support
- Welcome shoppers with a friendly attitude and introduce them to products, stock availability, and current store promotions with confidence.
- Keep customer-facing sales floor areas tidy, clean, and well-presented at all times.
- Answer questions about products, sizing, and store services clearly and professionally.
- Handle customer requests quickly, professionally, and with genuine care to ensure a positive shopping experience.
- Ensure every person who walks through our doors leaves with a memorable impression.
Daily Operations & Stock Handling
- Help set up store displays for the day and keep retail operations running efficiently.
- Unpack, check, and organise stock deliveries, promotional materials, or store equipment as needed.
- Maintain accurate records of incoming inventory and stockroom organization.
- Follow health, safety, and operational standards across all sales floor areas.
- Pitch in with cash handling, checkout, and administrative tasks whenever needed.
Team Collaboration & Learning
- Work closely with your colleagues to hit daily store targets and operational goals.
- Jump in to support team members across different tasks during peak trading hours.
- Attend regular shift briefings, morning catch-ups, and on-the-job training sessions.
- Share practical ideas with team leads on how we can improve our daily customer service and sales floor workflow.
What We're Looking For
- A positive attitude, a strong work ethic, and a genuine willingness to engage with customers.
- Excellent listening and communication skills.
- Reliable, punctual, and easy to talk to.
- Comfortable working in a fast-paced environment where no two days are the same.
- Great attention to detail and good basic computer or digital till skills.
- Ability to work well on your own initiative as well as part of a close team.
- Flexibility to work shift patterns across the week.
Previous experience in customer service, retail, sales, hospitality, or team support is great to have, but it isn’t essential. We care much more about your attitude, energy, and eagerness to learn—full hands-on training will be provided from day one.
What You'll Get
- Competitive hourly rate / salary plus performance-based incentives
- Paid induction and comprehensive, ongoing training on the job
- Real opportunities to progress into floor supervisor, team lead, or assistant manager roles
- Supportive managers and a friendly, welcoming team across Manchester
- Employee discounts, recognition, rewards, and team social events
- Regular shifts and a reliable full-time or part-time schedule
Ready to Join Us?
If you're ready to get involved, learn new skills, and be part of a supportive retail team in Manchester, apply today by submitting your CV. We review applications regularly and look forward to chatting with you!
Pay: £14.00-£16.00 per hour
Benefits:
- Company pension
- Free parking
- On-site parking
Work Location: In person
