it service manager Work, Jobs in manchester, gtm (with Salaries)

IT Manager
Factory International —Manchester
- £46,000 a year
- Microsoft Access
- Azure
- Computer networking
11d
IT Manager
CMap —Manchester
- Full-time
- Hybrid work
- Azure
- IT
- Employee discount
Quick apply
3d
Service Delivery Manager
Together —Cheadle
- Full-time
- Communication skills
Quick apply
IT Manager
Vernon Building Society —Stockport
- £52,000 - £65,000 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- IT
- Health & wellbeing programme
- Employee discount
Quick apply
11d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
11d
Global IT Operations Manager
Muck Rack —Manchester
- £52,000 - £92,000 a year
- Remote
- Analysis skills
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Manager
Vix Technology —Manchester
- £45,000 - £55,000 a year
- Full-time
- IT
- AI
- Communication skills
Quick apply
2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
12d
IT Audit Manager
Menzies LLP —Manchester
- Full-time
- IT
IT Service Delivery Manager
Custodia Technology Limited —Knutsford
- £40,000 a year
- Full-time
- Management
- Computer networking
- IT
- Free parking
- Work from home
Quick apply
IT Service Delivery Manager
Custodia —Knutsford
- £40,000 a year
- IT
- Communication skills
- Free parking
- Gym membership
Service Delivery Manager
Everything Tech Group —Manchester
- £40,000 - £60,000 a year
- Full-time
- Customer service
- Windows
- Analysis skills
Quick apply
Product Manager - Service Now
Manchester Airport —Manchester
- Hybrid work
- Agile
- Communication skills
- Free parking
- Employee discount
3d
IT System & Application Manager
Science in Sport Group —Blackburn
- Up to £65,000 a year
- Monday to Friday
- Microsoft Access
- Doctoral degree
- Contracts
- Employee discount
5d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
6d
IT Engineering Manager
bet365 —Manchester
- Full-time
- Hybrid work
- IT
Quick apply
Senior Service Designer
HippoDigital —Manchester
- £57,000 - £66,000 a year
- Hybrid work
- Agile
- In-person
- Communication skills
- Employee discount
Mainframe Systems Programmer (IMS)
Barclays —Knutsford
- Continuous improvement
- Scripting
Agile Delivery Manager
Betfred —Manchester
- £50,000 - £65,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills

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it service manager jobs near manchester, gtm

IT Manager

Factory International -
Manchester

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Job details

£46,000 a year
11 days ago

Qualifications

Microsoft Access
Azure
Operations management
Software deployment
iOS
Firewall
Computer networking
IT
Intune

Full job description

Closing date - 22 June 2026

Salary - £46,000 per annum

Please feel free to contact us at [email protected] if you require any support in completing your application.

IT Manager Job Pack - download here
IT Manager Application questions - download here

JOB SUMMARY

The IT Manager is responsible for overseeing the operation, maintenance, and ongoing improvement of Factory International’s IT infrastructure, including helpdesk services, hardware, AV systems, networks, cybersecurity, and domain governance. The role also manages website infrastructure and third-party suppliers, ensuring high-quality service delivery and compliance with contracts. Working collaboratively across the organisation, the IT Manager provides technical expertise to deliver projects, implementing and enhancing systems to meet business needs, and may lead or contribute specialist input throughout the project lifecycle to ensure successful outcomes.

The key responsibilities for the IT Manager include;

Ensuring all technology services are run to the highest standards and quality of service (performance), and with minimal service disruption or downtime.
Operational management of enterprise network infrastructure, including HPE Aruba wired and wireless networks, ensuring availability, performance, security and scalability.
Management and ongoing optimisation of perimeter and internal network security using Palo Alto next-generation firewalls (or equivalent), including policy management, logging, rule reviews and threat prevention features.

- Web site infrastructure - manage the service provider contract for web site infrastructure operational matters, upgrades and maintenance. Liaise with the Audience web team and software development provider on all aspects.

Line Management of the IT support team and external contractors.
Managing the central IT helpdesk function – to establish and develop effective fault/support services.
Administration and continuous improvement of endpoint and device security via Microsoft Intune, including device compliance policies, conditional access integration and endpoint hardening.
Bi-monthly review of status (M365, Azure, Web site) and push to reduce recommendations/remediations and deliver improvements in scoring.
Managing the relevant IT budget aspects, including opex, leases and capital expenditure, as well as tracking and monitoring costs to keep to budget and ensure are of values and cost effective.
Monthly reporting on projects status, and service desk and network performance.

The person specification for the IT Manager are;

ESSENTIAL

Demonstrable experience in IT infrastructure and operations management in a complex, multi site or venue based environment.
Strong hands-on experience managing enterprise networking solutions, including HPE Aruba switching and wireless platforms.
Proven experience administering Palo Alto next-generation firewalls (or equivalent), including security policy management and troubleshooting.
Practical experience managing Windows, iOS and other endpoint devices using Microsoft Intune, including compliance, configuration profiles and application deployment.
Experience working with Microsoft 365, Azure / Entra ID and identity-based security controls.
Commitment to championing representation and inclusion at every level of the organisation with a proven ability to work with people from a wide range of backgrounds.
Willing to undertake relevant statutory checks eg DBS (Factory International can support with processing and payment)

DESIRABLE

Experience supporting Cyber Essentials or similar cyber security frameworks.
Experience working with third-party IT service providers and managed service contracts.
Exposure to creative, cultural or event-led organisations.
Enthusiasm for training, mentoring and support of emerging talent.

When applying please do not rely solely on ChatGPT/AI software for your answers as it may not fully reflect your skills and experience and how they align with this role and we may decide to discount your answer if we believe it is solely generated by AI.

Apply Now

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it service manager jobs in manchester, gtm

IT Manager

IT Manager

Service Delivery Manager

IT Manager

Service Desk Manager

Global IT Operations Manager

Service Desk Manager

2nd Line IT Support Analyst

IT Audit Manager

IT Service Delivery Manager

IT Service Delivery Manager

Service Delivery Manager

Product Manager - Service Now

IT System & Application Manager

1st line Service Desk Analyst

IT Engineering Manager

Senior Service Designer

Mainframe Systems Programmer (IMS)

Agile Delivery Manager

Service Desk Manager

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