It support engineer (1st line) Work, Jobs in Manchester, Gtm (with Salaries)

1st Line Support Engineer
Humnize —Stockport
- £26,000 - £28,000 a year
- Communication skills
IT Field Engineer - Manchester
T-Tech —Manchester
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
Quick apply
10d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
3rd Line Support Engineer
BCN Group —Manchester
- Full-time
- Hybrid work
- Mentoring
- SharePoint
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
13d
1st Line Support IT Engineer
Evolve BG Ltd —Wigan
- Up to £26,298 a year
- Monday to Friday
Quick apply
Engineer II, Digital Services Remote Operations
Schneider Electric —Warrington
- Full-time
- Remote
- Computer literacy
- Engineering
- Data analysis skills
- Annual leave
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Mentoring
IT Support Engineer
GWA Group —Warrington
- Full-time
- Continuous improvement
- Computer networking
- SharePoint

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IT Field Engineer - Manchester
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1st Line Support Engineer

Humnize
Stockport

Apply Now

Job details

£26,000 - £28,000 a year

Qualifications

Technical troubleshooting
Ticket management
Customer support
Communication skills
Help desk
VPN

Full job description

If you’re ready to take the next step in your IT career and start solving real problems, instead of just logging tickets—our client wants to meet you.

They're on a mission to build a rock-solid first-line support team that keeps everyday tech running smoothly for a growing roster of clients and end-users.

What You’ll Do

You’ll be the friendly face and technical backbone for a wide variety of clients. One minute you’re unlocking accounts and pushing Windows updates, the next you’re coaxing a temperamental printer back to life, troubleshooting VPN quirks and walking someone through Teams setup. Every day brings new challenges—and the chance to learn from a team of industry veterans, who've pretty much seen it all when it comes to IT!

You’ll also pitch in on projects and be trusted with site visits, and tag-team with senior engineers so they can focus on bigger issues.

Triage, diagnose and resolve support requests with a customer-first mindset
Maintain client infrastructure and perform hands-on fixes
Collaborate closely with 2nd/3rd line engineers on escalations
Contribute to the knowledge base and suggest workflow improvements
Bring your sense of humour and team spirit to every shift

What We’re Looking For

Think of this as joining your new work-fam—a dedicated team that show up on time, stay until the job’s done, and cracks jokes over coffee. If you geek out over DIY builds and live and breathe IT (even as a self-taught hobbyist), we want to hear from you.

We need someone who’s reliable, personable and shows up (on time!) ready to learn. You should be local or within easy commute of Stockport and tick some or all of these boxes:

A strong communicator who fits into a close-knit, banter-friendly team
Coachable: eager to learn new tech and ways of working
Prior help-desk or hardware/networking/Microsoft 365 experience a bonus
Long-term commitment—no fast-track job hoppers, please

What’s in It for You?

Think you’re the dependable tech whiz we've been searching for? We’d love to see your ticket-busting skills in action - here's what you can expect:

Salary: Competitive £26,000 £28,000 base salary
Development: Fully funded certifications and on-the-job mentoring
Culture: Small, family-like team with hands-on directors invested in your growth
Stability: Join a 20+ year-strong MSP with solid turnover and clear growth plan

What happens when you apply?

Stage 1: Quick phone chat to hear your story
Stage 2: In-office meet-and-greet over a live troubleshooting exercise
Timeline: We aim to make an offer within two weeks of interview

If you’re craving real problem-solving, hands-on learning and a clear path to seniority, apply now and let’s get you in the running!

Equal Opportunity: Humnize represents clients that are equal opportunity employers and do not discriminate based on race, nationality, gender, religion, age, sexual orientation, marital status, disability, or any other protected category. We and our clients celebrate diversity and are committed to creating inclusive environments for all employees.

Please note: in line with the UK employment law, candidates must be eligible to live and work in the UK, and upon offer, proof of eligibility will be required.

Apply Now

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it support engineer (1st line) jobs in manchester, gtm

1st Line Support Engineer

IT Field Engineer - Manchester