If you would like to be a part of a successful company with a motivated team in an exciting industry, check out the many opportunities available at Infotree or mail us your resume at [email protected]
Location: Knutsford/Radbroke, UK
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5+ years of ServiceNow experience in designing, developing and delivering ITSM
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Expertise in Incident Management, Problem Management, Change Management, Knowledge Management, Contract Management, Service Catalog, Reporting Modules
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Configured Applications using ServiceNow tool used in ITIL management
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Functional and technical knowledge of the ServiceNow platform
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Experience in delivering medium to large scale ServiceNow implementations
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ServiceNow System Administrator Certification is a plus
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The integration must happen through ServiceNow MID Server which is an on-prem component. There should not be any cloud to cloud integration.
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The integration must do the data sync from Absolute to ServiceNow in batches and storage the data in staging tables. This data sync is unidirectional i.e from Absolute to ServiceNow.
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Update the exiting Asset CI with the feed received from Absolute and make necessary changes to lists, forms & UI, UI Actions, Business Rules, etc
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Generate Incidents for email alerts generated from Absolute for offline devices
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Develop scripts for Device Freeze and Device Wipe leveraging the Absolute API and create approval workflows to perform these actions through ServiceNow
