solutions manager Work, Jobs in manchester, gtm (with Salaries)

Team Manager - Customer Solutions Team
ClearScore Technology Limited —Manchester
- £55,000 - £65,000 a year
- Hybrid work
- Sales
- Customer service
- Supervising experience
- Flexible schedule
Senior Agile Delivery Manager
HippoDigital —Manchester
- £57,000 - £66,000 a year
- Hybrid work
- Project management
- Agile
- In-person
- Employee discount
Office Manager
Praxis Real Estate Management Ltd —Manchester
- £30,000 - £33,000 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Organisational skills
- Employee assistance programme
Quick apply
13d
Operations Support Manager
CitySprint —Salford
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
18h
Operations Manager
Bruntwood —Manchester
- £50,000 - £60,000 a year
- Full-time
- Travel
Senior Product Manager
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Account Delivery Manager - National
Procure Plus —Stretford
- From £55,000 a year
- Overtime
- Hybrid work
- Project management
- Construction
- Free parking
- Health & wellbeing programme
Quick apply
Operations Implementation Manager
Well Pharmacy —Manchester
- £45,000 - £50,000 a year
- Analysis skills
- Presentation skills
- Travel
12d
Contract Officer
The Guinness Partnership —Oldham
- £39,038 a year
- Full-time
- Customer service
- Contracts
- Communication skills
6d
Van Driver
FireGlass UK Ltd. —Manchester
- Full-time
Area Manager
Bruntwood —Manchester
- £35,000 - £39,000 a year
- Weekend availability
- Sick pay
14d
Customer Services Manager
247 Home Furnishings —Huddersfield
- £45,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Health & wellbeing programme
- Employee discount
Quick apply
Building Manager
MAPP —Manchester
- £35,000 - £37,000 a year
- Monday to Friday
13d
Operations Shift Manager
Online Home Shop —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
- Free parking
- Employee discount
Quick apply
Performance and Contracts Manager
GMCA —Manchester
- £44,075 - £48,226 a year
- Hybrid work
- Contracts
- In-person
- Communication skills
Hybrid Platforms Alliance Manager
Softcat —Manchester
- Hybrid work
- School
- Flexible schedule
Agile Delivery Manager
Betfred —Manchester
- £50,000 - £65,000 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Change Manager
AtkinsRéalis —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Agile
- IT
Programme Manager
ANS Group Limited —Manchester
- Full-time
- Azure
- Analysis skills
- Project management

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Team Manager - Customer Solutions Team

ClearScore Technology Limited -
Manchester

Apply Now

Job details

£55,000 - £65,000 a year

Benefits

Company pension
Flexible schedule

Qualifications

Sales
Customer service
Performance management
Supervising experience
Mentoring
Communication skills

Full job description

Team Manager – Customer Solutions Hub

Location: Manchester
Hybrid Working: 2 days in-office, 3 days remote
Salary: OTE of £55k – £65k (base up to £40k + bonus)

About Us
We're scaling new heights as we transform the way consumers access financial products. Now’s the time to join our growing team in Manchester as we expand our market-leading Solutions Hub. This is a unique opportunity to lead a team of passionate Customer Solutions Experts who are reshaping the financial wellbeing journey for our users.

About the Role
As Team Manager, you will play a pivotal role in driving performance, motivation, and success across a team of Customer Solutions Experts. You will ensure operational excellence, deliver outstanding user experiences, and foster a collaborative culture rooted in growth, support, and customer-first values.

What You'll Be Doing

Lead, coach, and support a team of Customer Solutions Experts to exceed sales and service KPIs.
Monitor daily performance metrics, conduct regular 1:1s, and deliver feedback that empowers team members to improve and grow.
Champion a high-performance, inclusive culture focused on continuous development and outstanding customer outcomes.
Collaborate cross-functionally with product, compliance, training, and tech teams to optimise tools, processes, and the overall customer journey.
Lead by example in upholding compliance standards and quality assurance in financial services and unsecured lending.
Identify and implement opportunities for innovation within the team, influencing operational strategy.
Support hiring, onboarding, and training to ensure new team members are set up for success.
Proactively manage shift coverage and workload distribution to meet service level agreements (SLAs) across the hybrid working model.

What we expect from you:

Proven experience managing or supervising sales or service teams, ideally in financial services or a contact centre environment.
Strong understanding of sales performance management and customer service excellence.
A motivational leader who thrives on developing people and creating a collaborative, results-driven environment.
Hands-on experience in coaching, mentoring, and performance management.
Commercial awareness with a focus on customer-centric results.
Excellent organisational, communication, and decision-making skills.
Adaptable mindset with the ability to thrive in a scale-up environment and embrace change.
Knowledge of unsecured lending is a plus (but not essential).

Our perks:

OTE of £55k – £65k (base up to £40k + bonus)
25 paid holidays and a “duvet day” on your birthday
Hybrid Work Environment
Private health and dental cover - including mental health support through Bupa
GP office visits
Life assurance scheme
Up to 6% matched pension
Regular Lunch and Learns with guest speakers
Dog-friendly office
Daily breakfast and free snacks
Access to discounts via Cobens Extras
Free sports and social clubs
Continued investment into learning and development
Leadership-led training
In-house psychotherapist
Financial coach to help you plan and achieve your goals
Generous maternity and paternity plans
Culture and inclusion representatives
Transparent pay structure and a career growth plan

Equal Opportunities

ClearScore Group is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

Our Hybrid Model

We embrace a dynamic hybrid work environment that balances flexibility with collaborative in-person experiences. Our approach is designed to foster innovation, team connection, and individual productivity.

Levels 1-5: Minimum 2 days per week in-office

Level 6 and above: Minimum 3 days per week in-office

We believe this structure offers the best of both worlds - the flexibility of remote work and the synergy of face-to-face collaboration. Our office days are carefully coordinated to maximise team interactions and learning/ mentorship opportunities.

What This Means for You:

Flexibility to manage your work and life

Dedicated in-office days for team building and collaborative projects

Office facilities (with plants!) designed for productive interactions

Clear expectations and support for maintaining our hybrid schedule

We’re committed to creating an inclusive environment that accommodates diverse needs while maintaining our collaborative culture. Join us in shaping the future of work!

Note: While we offer flexibility, commitment to our hybrid schedule is an important aspect of our team culture and performance expectations.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.

Inclusion Policy

We are always looking for talented individuals to join ClearScore. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our people.

Apply Now

Refine Your Search

solutions manager jobs in manchester, gtm

Team Manager - Customer Solutions Team

Senior Agile Delivery Manager

Office Manager

Operations Support Manager

Operations Manager

Senior Product Manager

Account Delivery Manager - National

Operations Implementation Manager

Contract Officer

Van Driver

Area Manager

Customer Services Manager

Building Manager

Operations Shift Manager

Performance and Contracts Manager

Hybrid Platforms Alliance Manager

Agile Delivery Manager

Customer Success Manager

Change Manager

Programme Manager

I want to receive the latest job alerts for solutions manager in manchester, gtm

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