Technical support Work, Jobs in Manchester, Gtm (with Salaries)

Customer Support Technician - Gamma Business
Pragma —Manchester
- Customer service
- Computer literacy
- Automotive diagnostics
- Annual leave
- Employee discount
Software Engineer (Support Function Lead / Support Engineer)
Byteful.com —Manchester
- £30,000 - £45,000 a year
- Full-time
- SQL
- APIs
- In-person
- Language training provided
- Employee discount
Quick apply
IT Support Technician
Technology (IT) —Manchester
- £32,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- IT
7d
Customer Support – Technical Support Specialist
Aareon AG —Manchester
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Accounting
- Organisational skills
- Work from home
1st Line Service Desk Technician
Cloud10 IT —Manchester
- £27,000 - £32,000 a year
- Overtime
- Azure
- Customer service
- Organisational skills
- Work from home
Quick apply
IT Support Analyst
Birchall Blackburn Law —Manchester
- Full-time
- Management
- Windows
- Microsoft Office
Quick apply
3h
1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Technical Support Engineer
Northern Care Alliance NHS Foundation Trust —Rochdale
- £32,073 - £39,043 a year
- Full-time
- Engineering
- Annual leave
Support Analyst
HSS ProService —Manchester
- £35,000 - £40,000 a year
- Hybrid work
- Oracle
- Analysis skills
- Continuous improvement
- Employee discount
Quick apply
9d
First Line Technical Support
PHOENIX Medical Supplies Limited —Borough of Halton
- £28,461.32 a year
- Monday to Friday
- Customer service
- Windows
- IT
- Annual leave
- Employee assistance programme
IT Support Engineer
Serries Business and Technology Services —Manchester
- £30,000 - £34,000 a year
- Full-time
- Microsoft Outlook
- SharePoint
- IT
Quick apply
10d
LED Lighting Technical Support Specialist
Ultraleds —Manchester
- £32,000 a year
- Full-time
- CAD
- Customer service
- Presentation skills
- Free parking
- Employee discount
Quick apply
13d
Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
14d
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- SQL
- JavaScript
- APIs
- Free parking
- Annual leave
6d
IT Support Engineer (1st Line)
Forbes Solicitors —Preston
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee discount
Tech Onboarding & Support Specialist
DWF —Manchester
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Organisational skills
EUC Engineer
CGI —Manchester
- Full-time
- Software troubleshooting
- Customer service
- IT
Quick apply
Customer Support Technician - Gamma Business
Gamma —Manchester
- Full-time
- Customer service
- Computer literacy
- Automotive diagnostics
- Annual leave
- Employee discount
Quick apply
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- Customer service
- English
Technical Support Engineer
KION Group AG —Stockport
- Weekend availability
- Travel
- Communication skills
- Flexible schedule

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Customer Support Technician - Gamma Business

Pragma -
Manchester

Apply Now

Job details

Benefits

Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Employee discount
Car scheme

Qualifications

Customer service
Computer literacy
Technical support
VoIP
Automotive diagnostics

Full job description

Req #959

Manchester, UK

Job Description

Posted Sunday, 5 July 2026 at 19:00

Customer Support Technician - Gamma Business

Manchester/Hybrid

A bit about us
At Gamma we provide voice, data, and mobile solutions to businesses across the UK, Germany, Spain, and the Benelux region.

Our people are at the heart of everything we do. When you join us, you’ll be part of a collaborative, forward-thinking team that’s transforming how businesses connect and communicate globally.

We’re growing fast, but we never lose sight of what matters: our people. Whether you're looking to develop your skills, take on new challenges, or make a meaningful impact, Gamma is the place to do it.

What is the role responsible for?

Join our managed services team at this exciting time as we expand our offerings to our customers and partners.

The faults CST role is responsible for end-to-end customer ownership of customer issues/faults through to resolution. The role’s main objective is to take full ownership of the customer’s query within the fault management journey, aiming to resolve all issues whilst delivering excellent customer service

What will you be doing day-to-day?

Here are a few examples of what you could be involved with:

Provide exceptional customer support by resolving issues using diagnostic tools and seeking help when needed.

Investigate and analyse potential faults, collaborating with other teams for solutions.
Assist customers with queries, recommend solutions, and guide them through product features whilst using technical and diagnostic skills to deliver outstanding service across all contact points.
Resolve technical complaints, coordinating with Service Advocate leads or Team Leaders as necessary.
Manage ongoing faults via the ticketing system when further diagnostics are required.
Be prepared to take on additional responsibilities and training as needed in line with the managed services strategy

What you’ll bring

You don’t need experience in everything listed—but we’re especially keen to hear from people with some of the following skills:

Previous experience within a customer care role, preferred but not essential.
Previous experience in a high-volume technical support/provisioning team, highly desirable but not essential.
A proficient level of computer literacy, essential.
A basic level of understanding of technical support/faults diagnostic processes, preferred but not essential.
Understanding of WLR (legacy voice products) and number and porting advantageous.
A basic level of VOIP/BB knowledge is preferred but not essential.
Experience of working within a contact centre environment, preferred but not essential.
Excellent written and verbal communications skills, with an ability to adapt communication styles to individual customers.
High level of attention to detail and organisation, with a sense of ownership, pride, and responsibility for the accuracy of your own work.
The drive, curiosity, and determination to resolve customer issues on their behalf, making it easy for our customers to deal with us.
A genuine interest in your own development and learning needs, with the energy and desire to act on them to improve your performance.
A professional, friendly, and helpful demeanour, with the desire to create great working relationships with both colleagues and customers

What do we offer you?

25 days annual leave + birthday
Subsidised private medical insurance
5.1% matched pension contributions
Enhanced parental leave
Life assurance and Income protection
save and incentive plans
Electric Vehicle and Cycle scheme
Employee discounts
Volunteer day

A few things to note

We require all candidates to be eligible to work in the UK and pass a basic DBS check.

If you don’t meet every requirement but feel you could thrive in this role, we would still encourage you to .

Gamma is an equal-opportunity employer committed to building diverse, inclusive teams where everyone feels valued and can be their authentic selves. We welcome applicants from all backgrounds, especially those underrepresented in our industry. As a family-friendly employer, we foster a culture of trust, autonomy, and flexibility to support your work-life balance and help you thrive at Gamma.

For recruitment agencies – we have a network of fantastic partners that support us in our hiring from time to time. We’re not looking to increase that network currently, so please don’t send speculative CVs.

Job Details

Pay Type

Salary

Manchester, UK

Apply Now

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technical support jobs in manchester, gtm

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