Warranty administrator Work, Jobs in Manchester, Gtm (with Salaries)

Vehicle Sales Administrator
Big Motoring World —Warrington
- Up to £27,693 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Store discount
Quick apply
11d

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Vehicle Sales Administrator
Big Motoring World —Warrington
Administration & Communication: Handle calls, CRM updates, post/courier tasks, PDQ logs, and maintain clear, timely communication with customers and internal…
Up to £27,693 a year
Quick apply
11d

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Vehicle Sales Administrator

Big Motoring World -
Warrington

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Job details

Permanent | Full-time
Up to £27,693 a year
11 days ago

Benefits

Free parking
Store discount
Company pension
Employee discount
On-site parking

Qualifications

Driving Licence
Customer service
Administrative experience
Organisational skills
Communication skills

Full job description

Big Motoring World is thrilled to announce the launch of our new site in Warrington.

The role is responsible for managing the end-to-end transaction process, with a strong emphasis on customer service, finance pay-outs, payment collection, and compliance.

Responsibilities:

Deliver a high standard of customer service throughout the purchase and handover journey
Manage all administrative aspects of vehicle deals from point of sale through to handover
Ensure all finance documentation is accurate, complete, and compliant before submission
Process and support finance payouts, ensuring all requirements are met to avoid delays
Take and manage customer payments, ensuring full balances are cleared prior to collection
Send and track payment links where required, ensuring payments are completed before handover
Complete and check all compliance paperwork, including VFDs, order forms, and checklists
Liaise with sales and finance teams to ensure deals are correctly structured and ready for payout
Coordinate vehicle handovers, ensuring a smooth, efficient, and professional customer experience
Ensure vehicles and documentation are fully prepared ahead of collection
Identify and resolve any issues that may delay payout or handover
Maintain accurate records and update internal systems in real time
Vehicle Readiness & Compliance: Ensure all vehicles are fully prepared, checked (PDI, fuel/charge, documentation), and compliant with requirements ahead of customer handover.
Documentation & System Management: Maintain accurate vehicle records, manage V5/V62 processes, log updates in CRM, and ensure all paperwork is complete and GDPR compliant.
Customer Handover & Experience: Deliver smooth, professional handovers—confirm payments, complete documentation, set up warranties/add-ons, and support customers on collection.
Operational Coordination: Manage appointments, job cards, tickets, and finance notifications; keep all stakeholders and customers updated on progress.
Inventory & Part Exchange Handling: Manage part exchanges, deposits, service history, and overage stock (LLL), ensuring all entries and logs are accurate.
Administration & Communication: Handle calls, CRM updates, post/courier tasks, PDQ logs, and maintain clear, timely communication with customers and internal teams.

Experience

Strong focus on customer service and experience
Excellent attention to detail, particularly with compliance and documentation
Ability to manage multiple tasks in a fast-paced environment
Strong organisational and administrative skills
Confident communication skills, both written and verbal
Ability to work under pressure and meet deadlines
Experience in automotive or a similar transactional environment (preferred)
Hold a Full UK Driving Licence - Any job offer that requires driving company vehicles is subject to a DVLA check, and applicants with six or more penalty points or a previous disqualification may not meet our insurance requirements and therefore may not be eligible for employment.

Key Objectives

Ensure all deals are fully compliant before payout
Achieve timely finance payouts with minimal delays
Ensure all customer payments are collected prior to handover
Deliver a seamless and professional handover experience
Reduce errors and rework through strong process adherence
Improve overall customer satisfaction and efficiency

Apply Now!!

#IND001

Pay: Up to £27,693.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking
Store discount

Licence/Certification:

full UK Driving License (required)

Work Location: In person

Quick apply

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