Activation & engagement manager Work, Jobs in Manchester (with Salaries)

Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Management
- Data analysis skills
- Employee assistance programme
- Employee discount
6d
Manager Internal Communications
Adidas —Stockport
- Full-time
- Hybrid work
- Project management
- In-person
- Communication skills
- Work from home
- Employee discount
6d
Senior CRM Manager
Science in Sport Group —Blackburn
- Up to £55,000 a year
- Doctoral degree
- Leadership
- Communication skills
- Employee discount
1d
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
CRM Manager (12m FTC) | LOOKFANTASTIC
THG —Altrincham
- CRM software
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Client Services Manager
Marketing and Commercialisation Agency —Manchester
- £28,000 - £31,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Office
Quick apply
Affiliate Manager
P.Louise —Stockport
- £40,000 - £50,000 a year
- Full-time
- Presentation skills
- In-person
- Negotiation
Quick apply
1d
CRM Manager - 12 Month FTC
Pets at Home —Cheadle
- Full-time
- Hybrid work
- Management
- Care plans
- Marketing
Account Manager
Bright HR Limited —Manchester
- Up to £26,000 a year
- Management
- Customer service
- Employee assistance programme
- Employee discount
PR & Influencer Manager
Debenhams Group —Manchester
- Social media management
- Leadership
- Marketing
Quick apply
13d
Community Associate
WeWork —Manchester
- Full-time
- Hospitality
- Bar
- Sales
2d
Psychological Wellbeing Practitioner
Pure Innovations —Stockport
- £28,982 a year
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health & wellbeing programme
- Employee discount
Quick apply
1d
UK Change Manager
Assystem —Bolton
- Master's degree
- Business
Journey & Lifecycle Marketing Manager
K3 Advisory Group —Manchester
- £60,000 - £70,000 a year
- Hybrid work
- SQL
Quick apply
5d
Lifecycle Marketing Manager (Leads & Reactivation)
Playlist —Manchester
- Remote
- Microsoft Excel
- SQL
- Analysis skills
Quick apply
Partnerships Marketing Manager | Lookfantastic
THG —Manchester
- Seasonal
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Digital Partnerships Manager
JDSPORTS —Bury
- Full-time
- Analysis skills
- Project management
- Communication skills
- Employee discount
Quick apply
3d
Head of Marketing
The Fragrance Shop —Manchester
- Retail management
- Marketing
- Free parking
- Work from home
Advertising Partnerships Manager | Lookfantastic
THG —Manchester
- Seasonal
- Sales
- Annual leave
- Employee assistance programme
Quick apply
Communications Manager
Footasylum —Rochdale
- Hybrid work
3d

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activation & engagement manager jobs near manchester

Activation & Engagement Manager

Bright HR Limited
Manchester

Apply Now

Job details

Up to £35,000 a year
6 days ago

Benefits

Cycle to work scheme
Season ticket loan
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance
Referral programme

Qualifications

CRM software
Management
Data analysis skills
Analysis skills
Project management
Team management
Communication skills

Full job description

Salary: Salary up to £35,000 • Location: Manchester

Activation & Engagement Manager

Salary up to £35,000

Location

Manchester

Purpose

As an Activation & Engagement Onboarding Manager, you will be responsible for designing, implementing, and managing onboarding programs to ensure seamless integration of new customers, products, or services.

Your primary goal will be to drive customer activation, engagement, and retention through effective onboarding strategies.

Supporting team members in delivering high standard onboards to newly engaged clients as well as our established clients. Working with and managing multiple teams within Activation & Engagement ensuring smooth transition through the client journey.

*Reports to *

Head of Service

Hours of work

Monday – Friday – 9am – 5:30pm

Day-to-day responsibilities include but are not limited to the below:

Manage multiple teams from Activation to Engagement to ensure a smooth transition during the client journey
Develop and guide the Activation Team to deliver minimum 80% activated clients.
Deliver a “best in class” service to all new and existing clients, producing work to an excellent quality and ensuring 100% task completion.
Develop and execute comprehensive onboarding strategies to drive customer activation and engagement
Collaborate with cross-functional teams to design and implement onboarding programs
Create engaging content, including email campaigns, tutorials, and guides to support onboarding
Analyse customer feedback and data to identify areas for improvement and optimize onboarding processes
Manage and track key performance indicators (KPIs) to measure onboarding success within your team.
Provide exceptional customer support and address customer concerns in a timely and professional manner
Look at overall client cancelations and look at YOY reduction, with suggesting ways to improve.
Improve client base logging in YOY, supporting with implementation of account manager models to support the client adoption and continuous engagement.
Conduct monthly/Bi-annual team 1-1 and appraisals, and be able to give constructive feedback, and help coach team members in line with company development.
Manage and track client journey and suggest and implement change to support adoption of the product and software.
Be able to look at and report on daily / weekly / monthly KPI’s and look at where improvement can be made team and department wide, In order to support the company yearly objectives.

Required skills and experience

Strong understanding of customer onboarding principles and best practices
Excellent communication, project management, and analytical skills
Ability to work in a fast-paced environment and prioritize multiple tasks
Team management of 2 years
Proficiency in CRM software and data analysis tools

BrightHR Benefits

Enhanced holidays – 25 days increasing to 27 after 2 years’ service and 28 after 5 years’ service (22 Days for Field Sales)
Private health care cover after 5 years’ service
New business referral scheme
Access to Health Shield
Access to the EAP service
Refer a friend scheme
Paid birthday leave
Pension scheme contribution increasing to 5% after 5 years’ service and again to 7% after 7 years’ service
Group life insurance
Eye care contribution
Free fruit (office-based staff)
Travel Season Ticket loan scheme
Milestone recognition
Discounted products – Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements
Pace health Club (situated in the park Inn) discounted gym membership and spa treatments
Park Inn 20% food and drink discount
New Century 20% food and drink discount
Revolution De Cuba 20% food and drink discount
Cycle 2 Work scheme* after probationary period
On site Gym
Bright Exchange perks

Values & Behaviours

Living the company values of We care, We take action, we innovate, we inform, and we do the right thing
We lead by example and recognise those living our values
We drive the narrative by inspiring and engaging our team
We collaborate with rigor and embrace diversity of thought
We deliver with a united voice
We take ownership by staying close to team performance by Super Coaching and Walking the Walk
We keep our approach simple and stick to the playbook to deliver on promise
We think critically and commercially, assess the situation before jumping to the solution

We are BrightHR; the only software powered by HR, health & safety, and legal experts. Everything you need to simply manage your staff, all in one place, PLUS free tools to set your business apart.

We are on a mission to transform people management for businesses. We’ve been making life easier for employers since 2015 with our range of innovative software, are providing HR, H&S, and business support to over 95,000 businesses globally.

We are a people business. The market moves quickly and so do we. We put the customer first, working hard and always looking ahead, purposefully innovating to ensure peace of mind.

BrightHR is an Equal Opportunity and Disability Confident Employer, committed to diversity and inclusion without regard to protected characteristics

Apply Now

Refine Your Search

activation & engagement manager jobs in manchester

Activation & Engagement Manager

Manager Internal Communications

Senior CRM Manager

Learning Activation Specialist

CRM Manager (12m FTC) | LOOKFANTASTIC

Client Services Manager

Affiliate Manager

CRM Manager - 12 Month FTC

Account Manager

PR & Influencer Manager

Community Associate

Psychological Wellbeing Practitioner

UK Change Manager

Journey & Lifecycle Marketing Manager

Lifecycle Marketing Manager (Leads & Reactivation)

Partnerships Marketing Manager | Lookfantastic

Digital Partnerships Manager

Head of Marketing

Advertising Partnerships Manager | Lookfantastic

Communications Manager

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