Client success manager Work, Jobs in Manchester (with Salaries)

Client Success Manager
VALD —Manchester
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
Client Success Manager
Housr —Manchester
- Hybrid work
- CRM software
- Travel
- Communication skills
Quick apply
Activation & Engagement Manager
Bright HR Limited —Manchester
- Up to £35,000 a year
- Monday to Friday
- CRM software
- Management
- Data analysis skills
- Employee assistance programme
- Employee discount
22h
Client Relationship Manager
QA Limited —Manchester
- CRM software
- AI
- Annual leave
- Employee assistance programme
Customer Success Manager - UK - M/F/D
AB Tasty —Manchester
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
Business Development Manager (Direct Sales)
Let Property —Manchester
- £45,000 - £75,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Quick apply
10d
Customer Experience Team Manager
Premier Estates Ltd —Macclesfield
- Monday to Friday
- Customer service
- Annual leave
- Referral programme
Customer Success Manager (UK)
LegionellaDossier —Manchester
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Quick apply
Key Account Manager
Zeelandia Ltd —Ashton-in-Makerfield
- £52,000 - £56,000 a month
- Full-time
- Hybrid work
- CRM software
- Sales
- Data analysis skills
- Employee assistance programme
Quick apply
8d
Client Onboarding Manager
Williams Stanley and Co —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Client Retentions Manager
PHMG Careers —Manchester
- £35,000 a year
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Lead Customer Relationship Manager
Training Qualifications UK —Manchester
- £35,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
7d
Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Manchester
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Customer Service Advisor
brookson group —Warrington
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
3d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Helpdesk Team Leader
Sodexo —Salford
- Up to £34,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Management
Quick apply
10d
Business Development Manager (BDM) - Congleton - Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Congleton
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped
Yell Ltd —Rossendale
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Client Account Manager, Water
AECOM —Manchester
- Full-time
- Hybrid work
- Business development
- Communication skills
- Negotiation
Account Manager
Street Group —Manchester
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Work from home
- Flexible schedule
Quick apply
3d

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Client Success Manager

VALD -
Manchester

Quick apply

Job details

Full-time

Qualifications

Microsoft Office
Organisational skills
Proofreading
Communication skills
Time management

Full job description

Are you a health or performance professional thinking about a career change? Are you passionate about how technology can help progress your profession?

If you have experience working in a clinical or high-performance setting and are a physiotherapist or an athletic trainer a role as a Client Success Manager at VALD could be the change you need!

About the VALD Client Success Team

Our Client Success team is dedicated to assisting clients in implementing and embedding VALD technology. It all starts with seamless onboarding for new clients, which ensures they have all the tools they need to start using VALD products successfully. The Client Success team continues to support the client throughout their journey with VALD.

We are looking for someone to join our team in Manchester or surrounding.

What you will do

As a Client Success Manager at VALD, you will work directly with an assigned portfolio of clients as the VALD subject matter expert and strive for the highest level of client satisfaction in the delivery of services. On a day-to-day basis, you will:

Manage client onboarding, ensuring clients are fully supported to implement VALD systems successfully.
Build strong relationships with clients through online methods and occasionally face-to-face.
Identify client support needs and opportunities for growth.
Online client presentations using Microsoft Teams.
Regular activity tracking and reporting, using SaaS applications – HubSpot, Microsoft Suite, Email.
Manage multiple assignments and support requests simultaneously while working independently or with other team members.

Critical requirements for this role:

You must have used VALD Technology in your current or previous role.
The ability to understand and share the client's perspective and challenges.
Excellent grammar, spelling, and proofreading skills.
Demonstrated ability to build positive relationships quickly.
The ability to think outside of the box to find appropriate solutions.
Adaptable and willing to learn new skills and processes.
Become an expert on VALD systems.

Is this you?

We are looking for a physiotherapist, exercise physiologist or sports scientist looking to make a change or, quite simply, a go-getter who is excellent with people—someone with a can-do attitude and who is interested in technology and helping clients implement systems and solutions.

You will be a self-starter who is comfortable supporting and educating our amazing clients. You'll need great organizational and communication skills, as you'll work with many internal and external stakeholders. Ideally, you have:

Empathy
Excellent communication skills – both verbal and written.
Demonstrated ability to build positive relationships quickly.
Attention to detail and a commitment to quality control.
Strong critical thinking, analytical, and strategic problem-solving skills.
Adaptable and willing to learn new skills and processes.
Highly organized with practical time management skills.
Prior experience using VALD systems.

It's not expected that any single candidate would check every box here. Research shows that while men and women share similarities in how they look for jobs, women may hold back if they don't meet 100% of the criteria, while men usually apply after completing about 60%.

If you meet just some of the requirements but not all, we encourage you to submit your application!

We strongly encourage you to apply if you're at all interested. Show us how your experience could improve our team and widen our perspective. Our selection process includes assessing the requirements of the role vs the individual and how well we think they will work in the VALD team.

Why VALD?

VALD is the world leader in musculoskeletal technology, providing innovative human-measurement technology to over 10,000 organizations around the world including some of the world's most elite sporting teams, universities and Defense departments. If you have a favorite team in the NBA, EPL, or NFL, there's a good chance they use VALD products.

Eight years on from its humble beginnings around a share-house dining room table in Brisbane, Australia, VALD has grown to a team of over 300 team members in over 30 countries, with four offices across Australia, the UK and USA. Named in LinkedIn's Top 25 Startups for 2022 in Australia, VALD's best asset is not our technology but our people and culture. We have a range of benefits we offer to our team, such as:

Industry-leading compensation
The opportunity to work in a company that is redefining allied healthcare.
Learn from a range of high-performing individuals and teams across various disciplines.
Be part of a down-to-earth, inclusive and vibrant team.
Regular travel opportunities to get the entire VALD team together for your ongoing development.
The latest equipment and remote setup to perform at your best.

Diversity & Inclusion Commitment

VALD's best asset is not our technology but our people and culture. A culture of inclusion and diversity is critical to our business. We know diverse teams perform better. It's not a separate initiative – we aim to embed inclusion and diversity in everything we do. We are committed to fostering an inclusive work environment and embracing diversity, including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity, socioeconomic background, and sexual orientation. We welcome applications from people from all backgrounds.

Successful applicants will be subject to background checks (including identity and criminal record checks). It will be a condition of employment that the background checks return acceptable results.

Quick apply

Refine Your Search

client success manager jobs in manchester

Client Success Manager

Client Success Manager

Activation & Engagement Manager

Client Relationship Manager

Customer Success Manager - UK - M/F/D

Business Development Manager (Direct Sales)

Customer Experience Team Manager

Customer Success Manager (UK)

Key Account Manager

Client Onboarding Manager

Client Retentions Manager

Lead Customer Relationship Manager

Business Development Manager (BDM) - Manchester - Circa 41k Package- 53k OTE Uncapped

Customer Service Advisor

Customer Service Team Leader - 12 Month Fixed Term Contract

Helpdesk Team Leader

Business Development Manager (BDM) - Congleton - Circa 41k Package- 53k OTE Uncapped

Business Development Manager (BDM) - Rossendale- Circa 41k Package- 53k OTE Uncapped

Client Account Manager, Water

Account Manager

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